It is a good software, with constant updates in line with the legislation.

It is pretty simple and dynamic. Payroll is not my main field but I find it easy to run using Iris Business.

Not being able to export the Pension report to excel without its original configuration (blanks rows and columns).

Excellent Experience! It's the only software I ever used but I don't care about testing others. It gives me all the features I need, easy to use and when it gets complicated I can always, always, always rely on someone at IRIS immediately answering my phone call to rescue me.

It is very easy to use. It provides all the tools for setting it up to your business needs. You can let it do all the work for you or you can input certain information as your business requires.Customer service is excellent. Very knowledgeable. Quick answer.

I would like to be able to select several employees at the same time to review payslips or make changes to. I do understand this is not a software limitation rather a safety measure. When reviewing several payslips for someone you have to click refresh each time you change to a different Week Pay... VERY VERY ANNOYING. I would like to be able to see each payslip as I move up or down without the need of refreshing each time.

Payroll is fine on it's own but having been given the hard sell to take on Iris HR which supposedly integrates with payroll we are currently still, after months of problems, having issues. This has marred the whole Iris experience for us after years of problem free use of Payroll

It's lack of integration with HR even though it is now sold as a package

l loved, loved this when l used this for our bureau payroll, because a lot of the mundane task was taken over as the documents processed being filed online. Support for the service was also amazing, however the drawback was the limit to the support time, as this was not available at weekends or out of hours

This software is able to correct payroll mistakes It can also update the P32 at the end of the month Files all the payroll documents online A stellar business support for all queries and problems Creates a detailed report for employee holidays and absences Everything kept securely on the cloud

The main problem we encountered was the fact that there is no support at weekends and out of business hours There also variations to the paid plan, however these are far more expensive than other payroll software on the market.

Need to have a faster response time to Tech Support Calls.

Reasonably straight forward to use and enough help files to answer most questions as they occur.

Would like Iris to be aware of conflicts that Window Updates cause to their software, and respond quickly to limit the disruption to Payroll Software.