LightWork Talent Management is a web-based talent management system designed to help organizations with employee performance tracking and goal setting. LightWork integrates with all Human Resources systems and is available to companies in all industries that have at least 51 employees.
LightWork assists in identifying employee strengths as well as areas of improvement. Through the template library feature, users can create customizable appraisals and criteria templates in order to provide feedback to employees. LightWork analytics allow users to see a visual representation of where employees’ appraisals sit in the organization. Managers can also view employees’ scores on competencies as an individual and as an organization.
The “My Team” feature allows managers to view information of team members from one central location, including demographic data, employee pictures, and performance information. All employees within an organization can define individual goals of a professional or personal nature. Other features include journals, appointments, phrase selector, and word check.
Dawn from Community Action Agency of South Central Michigan
It's easier now for us to better evaluate and track performance, rather than using a Word document which is what we had prior.
Support could be a little quicker to complete a ticket, but everyone we've worked with has been open, helpful, and very responsive.
Judy from Bergen's Promise
We can add people to it easily, it allows for dual supervisors, it integrates with our HRMS software and the price fit our budget nicely.
I wish the product guide was a little more thorough. Maybe with items that showed the process of appraisals.
Trina from Essential Brands Inc.
Everyone was very professional, patient and helpful.
Karen from Keith Smith Company
Since using PerformancePam our supervisors now have everything at their fingertips. The convenience and simplicity of how it integrates with HRMS software is extremely helpful! The implementation consultant was remarkable, friendly and nice- I felt like I had known her my whole life! The responses from support team are timely, I've not yet had to wait to receive help.
Cindy from Carolina Donor Services
We were looking at three different options, and PerformancePAM gave us the most bang for our buck
We needed something green and timesaving like the web-based PerformancePAM
My managers love the ability to see the status of all their team's appraisals at the same time
Regarding the PerformancePAM support team they've been wonderful. Professional, helpful, and very knowledgeable
PerformancePAM needed to be configured to meet the review procedure we had envisioned. But all our customizations were met
We were on a very tight timeframe and we should have started the PAM process a little earlier than we did to ensure proper training was received; however, this was not a fault of the PerformancePAM group
Tracy from Paris Companies
PerformancePAM's user-friendly, web-based program is what piqued the most interest.
The transition from training to going live has gone extremely well due to on-demand training videos, manuals, and the responsive support team.
The support team has been wonderful. The technical consultants have been exceptional and communicate easy to understand instructions.
There was some work up front, but it was good work, because it gave me a chance to dissect all of our positions and really hone in on KPIs and responsibilities, getting us back to the basics of each position.