OnTheClock.com

RATING:

4.7

(540)

About OnTheClock.com

OnTheClock is a cloud-based solution that helps small businesses track employees' working hours and generate time cards for payroll. It allows enterprises to customize employee shifts, approve PTO requests, record and control locations and create default settings for groups. Key features include automatic time capture, biometric recognition, payroll integration, time off tracking and shift scheduling. It enables employees to add tips, commission and bonuses on their time clock portal and provide custom names for business reference. Additionally, it comes with user types and permission module, which lets administrator modify system access for managers and employees. OnTheClock comes with mobile applications for Android and iOS devices, which helps utilize GPS, ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

OnTheClock.com Pricing

Pricing is based on the number of employees using the system. For up to 2 employees, OnTheClock.com is free. 3 - 10: $3.00 per employee, per month 11 - 25: $2.95 per employee, per month 26 - 50: $2.90 per employee, per month 51 - 100: $2.85 per employee, per month 101 - 200: $2.80 per employee, per month 201 - 300: $2.75 per employee, per month 301 - 400: $2.70 per employee, per month

Free trial: 

Available

Free version: 

Available

Time clock status
Slide 1 of 6

OnTheClock.com Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for OnTheClock.com

1 - 5 of 540 Reviews

Sarah

Public Safety, 11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2023

Amazing Software

User Profile

Emma

Verified reviewer

Retail

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I love how convenient this software is for my employees to use and for me to access their data.

PROS

I like the ability to limit where my employees can sign in online. This allows me to make sure remote employees are actually at work when they clock in.

CONS

I would like to make it easier to get to the basic login screen for my employees. They often have to go to the more detailed home page first.

Vendor Response

Hello Emma, Thank you for the kind review. Here is the link below that will take your employees directly to our employee punch site. https://www.ontheclock.com/time-clock/ You can save it as a favorite on your browser. Also, we offer a widget/button for you to install onto your website for easy employee punching. The instructional link on how to install this is below. https://www.ontheclock.com/Add-A-Punch-Clock-To-Your-WebSite.aspx Hope this helps! Have a great day! -OTC Team

Replied May 2018

Lissette

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

OnTheClock is a good software to integrate with other payroll solutions

PROS

Integrates with Gusto (my payroll solution software) Employees can easily track their time and PTO requests

CONS

The PTO requests are not so obvious on the management side. There's no pop-up or obvious warning that lets me know someone requested PTO. I would have to be conscientious to go into the PTO section and see if anyone did.

Reasons for switching to OnTheClock.com

Because Gusto's time tracking is not as good.

Vendor Response

Hi Lissette, thank you for your valuable feedback and generous review. Have a great day.

Replied May 2022

Courtney

Apparel & Fashion, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2018

User friendly!

For a small business, the cost is very economical.

PROS

The cost, very economical for a small business. Customer service employees are very nice, but still need some training in knowing all functions of the software. Nice to be able to get a hold of a real person so quickly though.

CONS

Kind of archaic compared to the latest software out there. Visually it could use a few updates and would be great if you could see how much pto you would have for a future date.

Vendor Response

Hello Courtney, Thank you for the review. Due to our company growing we recently hired additional Customer Support Reps who are still in training. We apologize if this has caused an inconvenience for you, but I can assure you that they will be up to speed in no time when it comes to knowing all the functions of our software. You will also be happy to hear that we are currently in the process of updating our website as well. Regarding how much PTO you have for future dates is located under the PTO tab, then select Current PTO & Requests, and from there you can see all employees' PTO info. If you have any questions please do not hesitate to contact us at 888-753-5999. We appreciate your feedback, and have a great day :) -OTC Team

Replied July 2018

Kai

Insurance, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great for small businesses!

We have not had any problems that we needed addressed so far.

PROS

I appreciate the ease of use. Requires little training for staff and very cost effective for the small busness!

CONS

So far we have been pleased. No complaints.

Reasons for switching to OnTheClock.com

We wanted an online version that would be easy for our virtual assistants. I am happy we did especially during covid.

Vendor Response

Hi Kai, we are very happy to see how easy you find our time clock software to be! Have an awesome day!

Replied January 2021