PandaDoc
About PandaDoc
PandaDoc Pricing
Essentials: $19/user/month Business: $49/user/month Enterprise: contact PandaDoc sales team.
Starting price:
$19.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for PandaDoc
1 - 5 of 1,088 Reviews
Lucas
Information Technology and Services, 2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed December 2023
PandaDoc Review: Awesome digital signature platform!
Jesus
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2020
Jumping From RightSignature to PandaDocs
We were previously paying RighSignature somewhere around $600/yr to essentially send around 4 documents per month via API to Podio. I took a deep breath and looked at that renewal cost during a pandemic and decided to look for options. It boiled down to SignNow or PandaDoc. When I saw PandaDocs free tier, I made the jump and haven't looked back. We did lose the automation functionality in the process, but the $600/yr savings makes up for it. We simply uploaded the NDA and Agreements we use and we "duplicate" them when we need to send a new one. The process takes 3 minutes at the most to setup, send and sign. If you're a small business getting started and need free e-Signing, PandaDoc is a winner.
PROSThey provide a free tier for smaller companies to fulfill their e-signing requirements. If that wasn't enough, their free tier does not have any major, missing components that would cripple the software. It just works beautifully at the wonderful cost of "zero".
CONSI'm not in a place to complain when I'm using e-Signature software for free. However, it would be really, really nice if they could provide some limited API or Zapier functionality with the free tier. I don't expect that to happen, but it would be lovely if they did it.
Reason for choosing PandaDoc
PandaDoc had a free tier.
Reasons for switching to PandaDoc
RightSignature was too expensive for API access.
Habibah
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Good document editor with e-sign feature
I use Pandadoc to create plans and contract agreements. It enables clients to sign digitally and immediately notify me when they see the proposal, which allows me to watch their level of engagement.
PROSI appreciate the fact that Pandadoc notifies me as prospects see my proposals and enables them to sign digitally without scanning or printing. I like that it allows me to present a pick list to customers, from which they can choose which package or service they want, and it will instantly complete them.
CONSI am unable to replicate whole sections, just some of the content parts. This is infuriating. That strikes me as a little clumsy from the developer side. The document didn't allow me to write in Landscape mode, so I've been drafting my proposals slides in InDesign and afterwards copying/pasting them as photographs into the document, and this has resulted in some duplication of effort on my side, which is inconvenient given that one of the reasons I choose this software because I need a system to help reduce time wasted on drafting proposals.
Reasons for switching to PandaDoc
DocuSign is too expensive and has feature that I don't need.
Liberty
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
Great for Proposals
Great product for proposals. Once you customize your templates and create a library, it is very easy to use.
CONSPandaDoc goes down a lot. It also seems to go down a lot at the end of the month, which is when I use it the most.
Vendor Response
Thank you for your feedback and support of PandaDoc!
Replied June 2024
Ekta
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed June 2022
Latest software update is a debacle
Customer support is excellent and the agents do everything in their capacity to assist. I give them 5 stars. Unfortunately the so called "Customer Success Team" gets 0 stars from me. They are the ones who assist with more complex issues. Unresponsive and unhelpful. A content library that I built over the course of 2+ years for my business was invaluable and a huge time-saver. PandaDoc just decided to delete it without any notice, or opportunity to back up. My order of quotes is in a mess as they are all dated 22nd May 2022.
PROSVersion 1 was relatively easy to set up and use. I could duplicate documents, build a library of images and commonly used sub-headings and sections, resize images. In Version 2 it is easier to create tables and page breaks.
CONSVersion 2 was launched without any communication and/or notice. The team decided that it was okay to delete my content library that I had built over the course of 2.5 years. All quotes were automatically updated to a single date. So I am unable to sort quotes and proposals based on newest to oldest. The functionality to resize images is lost. The documents are clunky and useless.
Reason for choosing PandaDoc
I chose PandaDoc over others because they were the most competitively priced.
Reasons for switching to PandaDoc
PandaDoc have made decisions and over-written or deleted content that was created by their clients. The software is clunky and messy. The team is unhelpful.