QuickBooks Payroll
About QuickBooks Payroll
Awards and Recognition
QuickBooks Payroll Pricing
Payroll only: Self Service Payroll: $17.50/month for the first three months ($35/month thereafter) + $4/employee/month. Full Service Payroll: $40/month for the first three months ($80/month thereafter) + $4/employee/month. Payroll with QuickBooks Simple Start: Self Service Payroll: $27/month for the first three months ($55/month thereafter) + $4/employee/month. Full Service Payroll: $50/month for the first three months ($100/month thereafter) + $4/employee/month.
Starting price:
$70.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for QuickBooks Payroll
1 - 5 of 833 Reviews
Alissa
Education Management, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed October 2021
Reliable and accurate
Peter
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Easy to deploy payroll system for any sized organization
Easy to use, easy to set up and get going
PROSThe ease of importing hours, processing payroll (including through direct deposit), keep track of taxes, and processing annual W2s.
CONSIt was a bit more expensive than we would have liked to pay given that we are a small nonprofit.
Reason for choosing QuickBooks Payroll
Full range of use offerings
Vicki
Hospital & Health Care, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Payroll Service for Small Offices
I have not had any problems with quickbooks payroll at all. I would recommend this service to other businesses. I also found them to be cheaper that the other payroll companies out in the market.
PROSThis software is very easy to use. Has all of the options we need for tracking deductions, types of pay, vacation accruals, 401K, flexplan deductions, etc. Online check stubs for the employees. They can just log on and get a copy of their paycheck. They automatically receive an email when the check is ready to review. Easy data entry. Quickbooks takes care of all of the Federal and state filing forms and payments. If you use Quickbooks for your business you can set it up to automatically transfer the payroll to your general ledger. Saves time and prevents errors.
CONSIf you don't start out using this software with your quickbooks when you first implement - you are not able to keep your payroll history. If you need to convert from one software to another - I would recommend doing it at the time of your physical year.
Reason for choosing QuickBooks Payroll
Because I use quickbooks for all other accounting functions and I know that they have a good reputation.
Reasons for switching to QuickBooks Payroll
Their prices was getting a little high and it was cheaper to go with Quickbooks payroll
Cody
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2024
Very cheap and user friendly
Incredibly easy to use and run. But once you have an issue it may be impossible to fix.
PROSThe price. I had an issue with QB payroll and considered other options. Most were 10x more expensive.
CONSThe help desk. Any time I have an issue and contact the help desk, it takes over an hour of them "researching" before the answer is usually, "we can't do that." or "that's just how it works." I once had a major issue that required a special department, but every time I called in and asked for that department, I was forced to explain my entire situation and wait an hour for that person to try to fix it, even though I knew they couldn't, before the person would escalate.
Reason for choosing QuickBooks Payroll
Price. The other companies offer many features we would never use, and as a result are far more expensive. One companies quote cost the same for a month that Quickbooks costs us for a year.
Kimberly
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2020
Quickbooks Payroll don't be fooled
If you have a simple payroll this is not a terrible product. If you have employees in multiple states, I would not recommend.
PROSThe integration with Quickbooks online was a key factor. It is also very easy to use once the setup is complete.
CONSThe customer service is non-existent. I have a client that uses the full service payroll, and if there is an error where Quickbooks is at fault, it is impossible to ever get them to pay for the error, they will admit the responsibility, but they will not pay for the responsibility. The customer service is tiered so you never speak to a decision maker even when the error is a significant dollar amount. I had this issue in two cases. 1. Quickbooks processed a duplicate payroll costing my client $15,000+ and despite full documentation that they were responsible, they would not pay for the error. 2. I set up a new client on full service payroll with employees in the state of Nevada. QB did not support filing one of the taxes required for the state. They did not disclose this and admitted that they did not disclose at the beginning nor did they prompt the client to file the return when it came due. Quickbooks did take responsibility for the error by admitting it, but they would not take responsibility for the taxes and penalties.
Reason for choosing QuickBooks Payroll
Price and integration with accounting software.