QuickBooks Full Service Payroll Software


 

QuickBooks Full Service Payroll from Intuit is a web-based payroll system that integrates with the QuickBooks accounting platform. It is designed to help small businesses manage accounting and payroll all in one place.

Users can manage employee profiles to determine such things as pay rate, pay schedule and method of payment. Payroll can then be reviewed and submitted at any time, accompanied by detailed reports showing total payroll cost, pay compared between periods and cost breakdowns between wages and taxes, and between employer and employee. The option to print pay stubs is also available.

Behind the software is Intuit’s team of U.S.-based payroll experts, who can handle payroll setup, tax filing (federal, state and local) and tax payments. Accuracy is guaranteed, so if an issue arises, Intuit will act as representation to the IRS. All of this functionality carries over to the Online Payroll mobile app, which is available on iOS and Android devices.

 

QuickBooks Full Service Payroll - Employees
 
  • QuickBooks Full Service Payroll - Employees
    Employees
  • QuickBooks Full Service Payroll - Employee pay details
    Employee pay details
  • QuickBooks Full Service Payroll - Review payroll
    Review payroll
  • QuickBooks Full Service Payroll - Payroll scheduling
    Payroll scheduling
  • QuickBooks Full Service Payroll - Print pay stubs
    Print pay stubs
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

2,478 Reviews of QuickBooks Full Service Payroll

 

Start your review of QuickBooks Full Service Payroll

Click to start
https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-review/
Software Advice Reviews (764)
More Reviews (1,714)

Showing 1-20 of 764

Janet from Visiting Angels of Effingham
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Administrative Assistant/Bookkeeper

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is easy to do an invoice for services provided. It is also easy to record payments that are received.

Cons

I wish there was an easier way to see a customer history. I would like to just click customer and be able to scroll down and see there history.

Review Source
 
 

Nathalie from Nathalie Virem Inc
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Worst customer service experience ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

None, have never been able to even log onto my account. The manager and customer service person did not reset my password.

Cons

@QuickBooks just spent 2h06 min on the phone with you guys.
Your team:
1. Could not reset my password.
2. Tried to sign me up for a plan that would cost me twice without my approval.
3. Did not allow me to write a complaint.
4. hand up on me (The manager).
What a service!

Review Source
 
 

mary from Critical Power Group
Specialty: Oil & Gas / Energy
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

QuickBooks On line

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very helpful being able to access the accounts receivable and payable on line. Very helpful with telecommuting

Cons

Our employees have experienced some difficulties access historical data when they are trying to reconcile the books.

Review Source
 
 

Sean from MyStyle Custom Products
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Consisently reliable product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Consisently reliable product that I would recommend to anyone who has the need and budget for it long term.

Cons

It can definitely get a bit priceyone the free trial pros had passed if you are a smaller company or working within a tight budget.

Review Source
 
 

Gail from Speech pathways of brevard
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Quick and efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The fact that it runs reports for my business and pays out employees with just a tap of the button while also organizing my bank statements.

Cons

When needing help figuring something out sometimes the help section is difficult to get the right answers

Review Source
 
 

Natalie from Gallery Garage
Specialty: Auto Dealership
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Quickbooks Online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fairly user friendly and easy to understand. Lots of great apps to integrate, and the price is decent.

Cons

Customer service is seriously lacking, so something to keep in mind when purchasing this product. Rare that customer service is needed, but when it is, it can be a major headache.

Review Source
 
 

H Kent from Due Process International, LLC
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Nice having Payroll Information at one's fingertips

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Convenience of having payroll information in house instead of having to rely on a payroll service. Also much quicker than doing by hand.

Cons

There is a bit of a learning curve with this product, glad we had our accountant set it up as it would have been difficult otherwise.

Review Source
 
 

Gil from Antique Lighting
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

QBO is a great business decision

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

QBO is a great software to use for smaller companies. It is very user friendly, and can also be used remotely on your phone or ipad. It is great when you invoice on the go or at job sites.

Cons

Their customer service is a hit and miss if you have any issues. Some days it is great and other days I've spend a lot of time on the phone being transferred with no results.

Review Source
 
 

Walter from Mise en Place
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

horrible service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

no help, everyone passes the buck, and says that is not their department. very disappointing

Pros

no help from anyone from support. system is slow, and they automatically defer to call in. you call in and get no support

Cons

no help, just given run around by support, system down for 2 payroll cycles. can not get any assistance

Review Source
 
 

Brigitte from Balanced Business Services, Inc
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great Software Product for small business Bookkeeping and Payroll needs

Ease-of-use

Functionality

Product Quality

Customer Support

We recommend QBO to all of our small business owners. Several options of the program make it simple to pick the right solution for your business. Self Employed, Simple Start, Essentials or Online Plus provide a wide selection so the business can choose what would fit best for their needs.

Pros

It is a great product for the small business. QBO has the benefit that the accountant can work with the client and assist at any given time. The business owner has access to their books in the office or on the road. It is available for the smart phone and tablet. We love working with our clients that use QBO.

Cons

We do not have any cons to report for QBO. QBO is providing great support in many aspects if we do not find the solution right of way. There are many pros and very few cons to the product.

Review Source
 
 

Joe from Operation Renovation LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

We used quick books to do payroll, accounting, and to organize numbers for taxes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has a lot of features that will track and report your earnings, jobs, payroll, and business numbers. It also can be integrated with other software like Joist, Fieldpulse, Timesheets, and more to further track and know your business numbers.

Cons

It has a lot of features and some take time to create your own presets for instance creating estimates. Lots of options. Once you use this program for a while your presets become filled and its quicker and easier to complete estimates, reports, etc.

Review Source
 
 

SILVIA from ROSALES FINANCIAL LLC
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great online service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Having clients out of state helps so much! They give me access to their books and I’m able to correct any mistake or just look at their process. We can access it anywhere!

Cons

So far we like everything about this product. Its online so certainly need an internet connection to access.

Review Source
 
 

Angela from Maid2Shine
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Just started using

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Will continue using

Pros

Easy to use, helps keep your business organized. I thought because I was a small business I didn't need quickbooks until I tried it. I love you can invoice and keep up with profits all while tracking everything so your able to do your taxes with ease.

Cons

I wished it cost less but I guess you get what you pay for. I wanted a quality software so I have to price the price.

Review Source
 
 

Bryan from credit
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

QuickBook Full Service Payroll Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about QB Full Payroll Service is the cost associated for full-service payroll services.

Cons

You do have to upgrade your QuickBooks every couple of years to use the payroll services but with each years enhanced services it worth it anyway.

Review Source
 
 

Lynda from Clark Pacific
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Treasurer and Board Member

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software is easy to navigate through and use. It is very intuitative. After we got the payroll set up correctly, the processing time to do the bi-weekly payroll was cut by 65% verse the old method.

Cons

It was difficult to get customer support on issues that I had with data transferring incorrectly from the desktop version. The system calculated wrong and I had to manually correct an employee's timecard and work for two months to get my books to match appropriately.

Review Source
 
 

Miranda from Rags to Riches Cleaning Company
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Amazing product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a extremely easy to use software, I’ve never owned a buisness or have any experience with any of the back of the house paperwork that needs to be done and this product is perfect

Cons

So far I have not been able to find anything that I dislike about this product! Exceeding expectations by fa!

Review Source
 
 

Amy from Walk Stay Play Pet Services
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Helpful but sometimes confusing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Helps to organise invoices, payments and expenses as well as supply reports based on the information gathered.
Great to keep track of who has paid and who hasn't and can send reminder emails.

Cons

Unless your trained to use quickbooks online it can be quite overwhelming and a lot of it can seem confusing. Lucky they have courses you can do and great customer service.

Review Source
 
 

Michael from Michael Maurer Photography
Specialty: Media
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

The book-keeping software for the self-employed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I'm a one-man-army business and QuickBooks has been an absolute lifesaver when it comes to staying on top of my bookeeping. It's incredibly easy to set-up and categorising transactions as they come in from my linked bank accounts takes a few minutes at a time. At the end of the year I simply pull my income report and file my taxes. Possibly the biggest pro of this software is how great the mobile app is.

Cons

The mobile app lacks some functionality (like searching for transactions) which the desktop version has. The support can take quite long to respond. The self employed version which I'm on doesn't integrate as nicely with other software (ie Studio Ninja, which I use for my business)

Review Source
 
 

Debbie from Hourglass Education Technology Solutions
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Quickbooks is a very diverse product.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software is very customizable. We have enjoyed exploring all the ways it can help us run our business.

Cons

We have occasionally run into problems in the integration with TSheets, a product also produced by Intuit which is intended to work together seamlessly.

Review Source
 
 

Gerry from HBI
Specialty: Construction / Contracting
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great small business asset

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy of use. Makes small businesses easy to manage. Payroll staff patient and helpful. Connect with banks easy.

Cons

Speed... Always can use more. Faster loading and shut down. Not a big deal but always worth it. Thanks for a reliable product

Review Source
 
 
 
Write a Review
Showing 1-20 of 1,714

Abe from YOUNIQUE FOUNDATION
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

QuickBooks Online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

QuickBooks Online successfully addressed our need for an easy to implement and use accounting system.

Pros

QuickBooks online is easy to setup and use. Functionality is good right from the start. As a startup, we needed something intuitive and fairly easy to use. We got both with this product. We have a small finance and accounting team and a very immatute IT function. The product was perfect for us.

Cons

The ability to pull costume reports is limited. We have a hard time pulling comprehensive reports on donors which include addresses and donation history. The program is also limited on how many classes (programs) you can have. We are nearing the point where we will have outgrown its capacity.

Review Source: Capterra
 


December 2018

December 2018

Essential accounting software for self-employed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it's easy to setup, use, and manage, even for someone without a background in accounting or bookkeeping.

Pros

QuickBooks is a lifesaver for tracking and categorizing business expenses, invoicing, and staying on top of taxes. Free ACH transactions is a big help too!

Cons

I've found it to be a bit buggy, with accounts not syncing or triggering errors. Getting help from customer support can take awhile - though once I reach them they've been very helpful.

Review Source: Capterra
 

Justin J. from Potratz Partners Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Pretty good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use quickbooks for both business and a non-profit organization I’m the treasurer for and it makes bookkeeping so easy and organized.

Pros

How easy it is to setup and organize your own clients, vendors, income and expense accounts etc.

Cons

When you mark an invoice as load it shows up on a separate line and sometimes is above or below that particular invoice. There’s no consistency and I would prefer to have the invoice line marked paid and then you click that to see the payments.

Review Source: Capterra
 


December 2018

December 2018

Good, even for a lawyer

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I have had a good experience with quickbooks online. It connects to my banks and my credit cards.

Pros

I lik that it connects to my other softwares and allows for my bookkeeper to easily access my income, expenses, and invoices.

Cons

I am not a bookkeeper, nor a quickbooks expert, so it is not easy to find the data I need very quickly. I also think that the software can be fairly slow sometimes.

Review Source: Capterra
 

Sohail from Spobric, LLC
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Best Accounting Software for Every Kind Of Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From Sending Online Invoice to Charging directly EFT (Electronically Fund Transfer) No more bad checks, at the same time you can charge customer credit card

Pros

Customerization is One of the best Feature, From Self-Employed to Small Business Industry, your Own Personal CPA always at your Service

Cons

Learning Curve, There is always and will be a little bit learning curve in anything no matter what you learn, Once you master yourself have enormous power of account in one software

Review Source: Capterra
 


December 2018

December 2018

Quickbooks Online

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use was one of the biggest bonuses of this software. The ability to track expenses and and run reports is priceless. The ability to add payroll for an additional fee is both a pro and a con.

Cons

Cost can be a factor depending on what you're looking for. It would be nice if payroll was included in the services without being an additional fee.

Review Source: Capterra
 

Aaron from Northrop Grumman Corporation
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Quickbooks online easy for small business.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

My wife and I use Quickbooks online to handle all of her Etsy store transactions. It is super easy to tag business expenses and revenue. It even estimates quarterly taxes for us.

Cons

It initially tagged her sales off Etsy and the deposits in the bank as double revenue. It soon fixed itself with an new rule after I had tagged a few of the deposits correctly.

Review Source: Capterra
 

Benjamin from Reid Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Didn't work for us

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Did not use for long, as it was apparent that it was not a good fit for us.

Pros

I like the online ease of access, and the simplified user interface.

Cons

This particular version of QB did not have enough functionality to support what we needed.

Review Source: Capterra
 

Collin from Trunk Club
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Great for what it is - a simple and straightforward Accounting tool for Small and Personal Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Truly makes Accounting seem easy to understand for laymen or those just starting their own personal business. Both Payable and Receivable processes are a breeze. Reporting tool is straightforward and easy to build.

Cons

Scalability and Functionality: Not the greatest long-term solution for businesses with high growth plans or are currently experiencing high growth. These types of companies may outgrow the system.

Review Source: Capterra
 

Walter from Macon County Schools
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

QuickBooks Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very efficient and quite easy to use. Extremely affordable.

Cons

A number of stability issues. It frequently crashes.

Review Source: Capterra
 


December 2018

December 2018

Desktop Version is Better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The most useful part about QucikBooks Online is the fact that it is accessible online and isn't tied to one computer. The software also make it easy to share financial information with accountants, etc.

Cons

Though the software is very accessible, it lacks all the great features and design of the desktop version of the software. Because of that I would not recommend using this product as it is much more efficient to use the original version of the software.

Review Source: Capterra
 


December 2018

December 2018

Best tool for Book keeping

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

This tool is invaluable to a business to make book keeping a quick and easy task. It can be extremely helpful for a small to medium sized business.

Pros

Powerful Book keeping tool for small to medium sized businesses
Extensive Features, that can be either simple or complex capabilities
Extremely user intutivie

Cons

I do not have a bad thing to say with Quickbooks

Review Source: Capterra
 

Tiffany from Hub group
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Qcb online

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use, features, and simplicity. It was very easy to set up, and I was getting close to proficient within a week.

Cons

It can take awhile to load and can be a lot when setting up at first

Review Source: Capterra
 


December 2018

December 2018

This is how accounting software should be

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a long time user the introduction of the online version was something I was always looking too implement. Of course it's our go to accounting app.

Pros

It is an extension of the software I have grown up with

Cons

As ususl there is a learning curve but can't blame the app for that.

Review Source: Capterra
 


December 2018

December 2018

It's much better than Desktop now

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use QBO for a majority of our clients who also have realized the benefits of switching to the cloud.

Pros

The mobility of QBO is the biggest plus. They also continue to update and improve it so it is much more user-friendly than the Desktop version.

Cons

There isn't anything bad I can say about it at this point.

Review Source: Capterra
 


December 2018

December 2018

QB Online

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is the best way for accounting when more than one person must access

Cons

The online version still lags behind the desktop in-terms of ease of use.

Review Source: Capterra
 

Austin from The Finishing stitch
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is used to support a small business financials, sales, history and forecasting.

Pros

Depth of information for support of the operations to support the management of small businesses. Ease of use, great customer support.

Cons

Large amount of information as well as locations needed to find solutions to issues. Help function index helped to ease this issue.

Review Source: Capterra
 

R. Greg from Interlog Marine Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Easy to Get the Hang Of

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Ease of use, features, and simplicity. It was very easy to set up, and I was getting close to proficient within a week.

Cons

It took a long time to load, which I'm assuming was because it's a large program. If you have an older machine, this could be a problem.

Review Source: GetApp
 

Chris from Climate Control Mini Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Can be a pain to configure checks... But overall, great!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

One of the benifits of using QuickBooks Online is the ability to print checks directly from my account.

Cons

Configuring the checks so that everything prints in the correct location was very confusing and time consuming.

Review Source: Capterra
 


December 2018

December 2018

Didn't like our company file

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We are coming from an older version of Quickbooks that we kept more for familiarity than out of a concern for cost. When we loaded the company file we'd been using suddenly sales tickets that were a decade old showed as unpaid and needing to be printed. It could have been sorted, probably, but this issue mixed with the issues our less tech savvy employees had using the software was enough for us to decide to go back to our older version.

Pros

It was clearly well designed
The features appeared to work well.

Cons

It was confusing to our less tech savvy employees
We'd have had to put in hours of work to make our company file work

Review Source: Capterra
 
 
Write a Review