Entreflow Consulting Group's use of Recruitee

It's helped us the most because we do our recruitment on a regular basis. So rather than having all the applications go to your inbox, clogging up your email, and potentially losing really awesome candidates falling through the cracks of all your email mess, it sends all of the applications to one cool app and through the app you're able to manage the applicants based on the pipeline stage that they're in, and the actions need to happen with them.

Pros

The spotlighted feature for this app is really that it's super easy to track your applicants. It makes it really easy to see where everyone's at in their state different stages, you can add comments, you can rate them, you can pass them over to someone else on your team to review, and a lot of other functionality and workflow love in there. Some more of the top features; you can do a job board posting through the app itself. So once you get your job ad in there you can basically have it sent to, at the moment for Canadians at Glass Door and Indeed, hopefully some more Canadian job boards in the future. There's a career site that comes along with it too. So basically it helps you to build out a careers page that's on brand with the rest of your website, so people can go and see your careers page all your jobs posted there really easily and apply for those. There's the candidate pipeline, so being able to see visually where the candidates are in the pipeline so if you're out the need to do a phone screen, or in-person interview, or second interview, what have you. Really easy to see where you're at. Also, we use this app with our clients that we do recruitment for and it makes it really easy for us to collaborate. So, they're able to gain access to see where the applicants that we're recruiting are in the pipeline and be able to comment on some of the applicants we have in there.

Cons

At the moment you can send a calendar invite to a candidate through the app which is pretty cool but it'd be great to be able to send them a link for them to book time based on your calendar. So almost like a Calendly plugin or something like that. This way, if you're having trouble getting in touch with somebody you can just send them a link and then they can book the time based on when they're available. That would speed things up a little bit. We'd love to see a Craigslist integration as well, at the moment you have to go out to Craigslist post the job. From there the resumes and everything will come into Recruitee, but having to go out into Craigslist to post is a little bit of a nuisance.

A Mixed Bag with some really shiny aspects besides some disappointing letdowns

Recruitee is a Tool which gets the Job done. It makes you scream at times and the UI makes you wonder wether the curses you just heared actually really came out of your own mouth. Then again it provides a hassle free way to set up Job offerings, keeps applicants in a clean status and supports your day to day work with simplifications that save you time (once you learned the UI). My general opinion is, it actually Recruitee still IS worth the price but I somewhat fear for the products future as in my impression Recruitee has been overrun by its own success, growing much too fast and loosing track of the fact, that a feature is only as good as its useability. Hopefully it does not choke on going too fast and finds its way back from a bucket list of features to delivering them enjoyably and in a user oriented way.

Pros

Back weh we started to use Recruitee we had a bunch of Email boxes and excel files. All our Job offerings were hand made and someone had to invest a huge amount of time making connections, answering emails and often only one step ahead of mishaps, confusion and losing potential candidates. This all changed when we introduced Recruitee. All of a sudden we had Trackable job offerings, Pipelines for candidates, a truly reliable control for who had access to what, Email templates and even some basic reporting. It was like a whole new world for us, and a great one. Today soe of the Features remain great. The Pipelines and Process structure for aplliccants works like a charm. Also building job offerings and integrating them into our career portal works really fantastically. Email templates are used a lot still as are the team discussion functionalities for applicants. Also sharing an application for a limited time with key members of the team he is supposed to work in is really easy, reasonably secure and easy to do.

Cons

All the Core Features are there and are okay. In May Areas however the user Interface suffers. PDF files, especially for the CV is a chore to use with magnification functionalities that make me scream. Also lot of the simple and clean user experience from teh early days has been cluttered up by additional features. As someone who designed UI and UX for a living I feel okay to say: Especially the recently added Email functionalities have never been properly user tested. The UI is hard to learn and in this particular area. The support works fast and is verry willing to help but often helpless regarding (our specific) cases. Basically a major UI Overhaul is something I would whish for intensely, especially if it could bring back the simplicity and ease of use from the early days

Customer support is very well arranged at Recruitee!

Overall I am very happy with the use of Recruitee, nice and simple to use and a great customer support team who are always ready to help us out.

Pros

Recruitee is very easy to use and has some interesting features. What I like most about Recruitee is the helpful people in their customer support team. They always respond very quickly and are very supportive when we have questions about their product.

Cons

It would be helpful if there comes an automated way of shifting candidates who want to stay in our database versus candidates who want to be deleted in terms of GDPR. Also I would be interested in more features for retrieving interesting reports based on our recruitment data.

The go-to ATS for start-ups and small-size enterprises

Pros

A combination of the following: - Ease of use - Great value for money - Recent high pace of delivered new features

Cons

The reporting features. They are quite limited and the data is not accurate (pipeline tracking seems broken or is impacted heavily by "human error").

Buyer Beware

For Americans this isn't the best bet as they are in Europe on pretty much an opposite time zone. Also is not good for recruiting teams, staffing agencies, and the like as they aren't really capable of supporting a mass amount of jobs without some negotiation. I look at service in a 360 perspective. The first 180 was good when we signed up but the other side of the coin was a huge let down - they literally just stopped communicating with us even though they are holding 500+ applicants and all of the data we have on them. It's still there now, with no way to access it or do anything about it without shelling out cash to a third party. Hugely disappointing. It is due to my overall experience that I can not, in good conscience, recommend this product to anyone but my competitors because I know ultimately it won't go the distance for them and will put them at a disadvantage, which in the long run will benefit us. It is what it is.

Pros

This product was very easy to use, also the customer service during our companies onboarding to the product was great. There was no shortage of help. They even worked with us to develop a solution that included more jobs as we maxed out their highest plan almost immediately.

Cons

Ultimately we left Recruitee because we needed something that could handle ATS, hiring, onborarding, and communications with and to existing staff. When we let it be known that we were leaving the tone of everything abruptly changed. No more customer service, our contact no longer communicated with us, and the IT team just sent us a link to their API to retrieve our data encompassing over 500 applicants in varying stages. Upon further investigation the API that they provided left the data in several pieces. In order to retrieve it we were forced with the option of developing custom script on our own or paying a developer a rate, which was the lowest bid we could find due to the time it would take to extrapolate it all. Ultimately with this Recruitee let us down. They boast that all of the data you insert into their system is yours but that's not necessarily true.