What is SilkRoad Recruiting?

SilkRoad Recruiting is a cloud-based applicant tracking system designed to allow recruiting firms and HRs source, attract, engage, screen and hire new talent for companies. The solution enables recruiters to manage entire aspects of employee recruiting - from inviting applications and shortlisting candidates to scheduling interviews and hiring new talents.

SilkRoad's job distribution network allows recruiting firms to connect with thousands of online job portals including Monster.com, Indeed, Glassdoor and Job Search. Recruiters can share and post new job openings on theses platforms as well as search for potential candidates for the job. The solution also offers customization tools to design career portals and make them look engaging with videos, blogs and t...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

22 Reviews of SilkRoad Recruiting

Average User Ratings

Overall

3.83 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(7)

7

3 stars

(7)

7

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

September 2018

michelle from CEHE

Company Size: 501-1,000 employees

Industry: Primary/Secondary Education

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Functionality

4.0

September 2018

Silkroad

Pros

I think that this is really great because it's connected to linked in. This isn't used at my company, but it should be. I let our career services know about this product but it's not up to them to use. Part of our school's perks is to help students find the job they are looking for. What better way, then for them to use this product so they could help the students get linked in and find the right recruiter's. Not only that but we have positions that haven't been filled in over 6 months which wouldn't happen if we had more access to applicants.

Cons

I only ran into this product because of where I worked before. This could really use some more advertising so it falls in the right hands.

March 2018

Nikki from Nikki Jobs

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

March 2018

Simple and easy to use software

From a recruiter's view, it's an easy to use software for uploading candidates but there is no way to make any changes or even view the candidate submitted.

Pros

I use this software to upload candidates into my clients candidate portals for positions that I recruit on. I basically find the position the client has assigned to me and then I upload candidates for that specific position. Once that candidate is uploaded I receive a thank you for submitting a candidate or I receive a notice that the candidate is already in the client's candidate pool.

Cons

I do not have the ability to view all candidates I have submitted and do not have the ability to go back into a candidate profile to make changes such as a phone number, address etc. Once the candidate is submitted I no longer have access. I am also not able to upload a newer or updated version of a resume. It would be very helpful if there was a way for the recruiter representing the candidate to have access to the resume to make changes to the candidate profile.

June 2017

Brian from PrimeLending

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: More than 2 years


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2017

A solid recruiting tool at an affordable price point

This is a tool that should more than meet the needs of most users. It is fairly basic and doesn't necessarily have all of the newest technology or shiny bells and whistles, but it does everything we need for it to do, and is a stable and secure product that has been around for some time.

Pros

It has almost all or most of the functionality that the larger, enterprise-level systems/products offer. It is a robust candidate database and applicant tracking system that meets our organization's needs and allows us to create a better candidate experience, as well as integrating well with our other systems. It is affordable and cost-effective as long as it is set up and maintained properly.

Cons

It feels a bit dated or underdeveloped in certain ways, and could be more user-friendly from a hiring manager perspective. Also, there are additional costs/expenses to consider when making even minor changes in the system. There could also be more improved branding and social media integration options.

February 2015

Sara from Polk State College

Industry: Primary/Secondary Education

Time Used: More than 2 years


Ease-of-use

4.5

Customer support

1.5

Functionality

4.5

February 2015

It is what you make it

Pros

This applicant tracking software has really changed the way we do our hiring; we were doing paper applications and now, 3 years later, I don't know how we would ever go back. Our company is 500 FT employees and 1,200 total employees. The requisition and job offer approvals helped us to remove several hard copy forms that would often get lost, and the history tab lets you know who and what has been happening on each persons profile. Correspond with candidate is also an awesome feature.

Cons

SilkRoad's technical support has dwindled significantly over the last years. There used to be a candidate support line; then they took that away. Now, they will only let 2 of our super-users even call technical support or put in a support ticket. I would think they would at least give our 7 full-permission users ability to call technical support. This can be frustrating when candidates call in and we have no one else to refer them to. The application itself seems to have never-ending quirky issues like timing out and browser compatibility problems for our non-technical users. Since we hire many academics (and not computer users). we get a lot of complaints about the ease of applying (note - we have a custom eApp. most complaints include the eApp which we choose to implement).

September 2016

Angela from QPS Employment Group

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years


Ease-of-use

4.5

Value for money

3.5

Customer support

3.0

Functionality

4.0

September 2016

Enjoy the ease of use with this software.

Pros

The charts and reporting. Great for getting an accurate view of productivity. This system allows you to get a quick access to searching through candidates and organizing them to use in the future.

Cons

Understanding all of the reporting functions and use of the system to be able to get the most out of it. This takes some time.