Other than the additional Square account, I am/was super happy with the software. Perfect for startups and small businesses. I highly recommend!

I loved that this was plug and play ready, user friendly and made payroll less of a headache. Tracking hours, schedules and pay was extremely easy and they handled all the government paperwork after set up. Reminders were super helpful and I never missed payroll deadlines.

I didn't like that I couldn't activate previously canceled plans. Since the pandemic caused me to temporarily shutdown I had to cancel the service to save the monthly fee. I was super disappointed that I had to create a NEW Square account just to get access to the plan again. In doing so, I had two locations, two Square accounts and double the headache of managing. Honestly this was one the biggest reasons I decided to switch to Zenoti to streamline everything into one account and make management easier.

It's a fanstastic and solid product. I've used square payroll for over 7 years after using several other services like Quickbooks, paychex, ADP and nothing beats it in terms of price and quality.

We use square for our POS, scheduling employees, and payroll. It's a fantastic all in one product for a small business.

I've used so many other products and I don't find anything about this one I don't like or that I feel like it needs in addition to what it already provides.

I will be looking for a completely new POS system as well as processor as this situation has left my small business in a bind halfway through January 2019.

The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service.

Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum.

We have tried other payroll programs and always come back to Square!

So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely

WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet)