What is Trinet?

Trinet provides a full-service human resources (HR) solution to small and midsize businesses. Key features include core HR, payroll and benefits administration, along with risk and compliance. It offers bundled HR products tailored to industry and strategic HR services.

Trinet online payroll services include payroll processing, payroll administration and electronic W-2 preparation and delivery. It enables users to view estimated invoices, and it updates in real time as changes are made.

Trinet’s time-off tracking dashboard provides employees’ time-off balance, broken out by accrued, planned and taken hours. It also shows time-off trends and a team calendar for a monthly view of approved time off.

Trinet provides various employee be...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of Trinet

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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December 2019

Calvin from Chip Scan, Inc.

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

One stop shop for most things HR

Highly positive. There is some variability when it comes to customer service, some reps are either new or not as good as others, and some TriNet people are outstanding beyond belief.

Pros

The sheer variety of options and capabilities is excellent. Very good insurance options offered throughout the country.

Cons

Trinet tends to offer large company benefits, which is great, however, some of the competing providers are offering more tailored benefits typically seen in startup companies. It's only a minor issue.

April 2018

Bonnie from BlueSky Resource Solutions

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

April 2018

Excellent for Outsourcing

Pros

I really liked that the implementation was extremely easy. Everyone was very helpful and the sales team stayed in contact to make sure everything was done correctly

Cons

This is was an expensive tool. We were utilizing it to cut the cost of our healthcare which is did help with but I couldn't imagine pitching the added cost to a company that didn't have that problem.

October 2019

Celexsy from Retail

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Best HR platform I've had

I have had a wonderful experience with TriNet as an employee. Having worked for small to extremely large organizations, I have to say I wish more large organizations used it.

Pros

I signed on with a new company and they were proud to say they used Trinet. I didn't think much of it, but once I started using it, not only was it super user friendly, but the real people behind chat are EXTREMELY competent and easy to work with. I have used the chat function many times to address issues and always had them resolved on the first try.

Cons

No real cons. Everything is easy to use and very simple. I don't like that I couldn't find some of the benefits information easily - like pricing when you go to sign up is not published anywhere until you go through the sign up process.

February 2020

Sundem from Bigfoot Biomedical

Company Size: 51-200 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2020

Active User of TriNet App software

Pros

All of our employee benefits and payroll ran through TriNet. The software was easy to use and you could quickly find the information you needed when you needed it such as when you are standing at the reception desk at the Dentist office.

Cons

I had to guess a few time on which menu option to go to for different needs. Example, is my FSA account under health insurance icon or a different one.

January 2020

Matthias from NS8

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Functionality

5.0

January 2020

Straightforward and easy to use

Simply put, our company is using TriNet to provide HR functionality until we grow to a point where we can hire an HR department. TriNet's efficiency and ease of use has enabled our firm to effectively allocate scarce resources.

Pros

Since I work for a start-up, we employed a third-party HR system, such as Trinet. TriNet made the onboarding process incredibly easy in terms of selecting benefits, implementing direct deposit, etc. I've used a variety of such systems in my career, and TriNet was by far, the easiest to use. Specifically, Trinet provides a "cost calculator" when you're asked to choose contribution levels for disability, insurance, etc; the calculator was invaluable in making informed decisions.

Cons

I honestly have no cons. Trust me, I usually have something critical to add about any product, but not in this case.

February 2019

Bingru from Smart Vision Labs

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

February 2019

Good HR solution

Pros

Easy of use, offers mobile app, notifications in time, great features, all in one platform, worth of value.

Cons

The software is kind of out of date, needs some upgrade, but in general, still easy to browse and everything.