Viventium Software
About Viventium Software
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Most Helpful Reviews for Viventium Software
1 - 5 of 72 Reviews
Debbie
Verified reviewer
Human Resources, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Business Manager
Overall, I love Viventium. You can tell them that you want to see something or suggest an improvement to their software and they listen. They will work on the suggestions and roll out updates to the software. They ensure that any updates they roll out there are training aids for you to access. If you need a live person during business hours, you can get one.
PROSI love Client Services Help. Anytime I am stuck or have an issue, Client Services is there to help.
CONSAt first, we had to use a workaround for our accounting software, but they now have a direct feed to it.
Reason for choosing Viventium Software
The ability to customize the product to our specifications/needs. We were able to tell Viventium what we wanted and how we wanted to do it, and they were able to give us what we needed.
Reasons for switching to Viventium Software
We weren't getting the breakouts that we needed to carry over into our general ledger files.
Eric
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Awesome payroll system
Overall it is a great system. In the past we had a payroll system that took 3 employees 4-6 hours to complete each week. Now I do it by myself and it takes less than an hour to complete and also calculate my wage parity benefits for me instead of doing it manually.
PROSWhat I like most about Viventium is the accuracy of the calculations from Wage Parity Benefits to payroll taxes. The previous payroll system we used was not calculating taxes correctly and every year we would get calls from employees about the taxes not being taken out correctly and them owing to the IRS. This system uses their home address and pairs it with their address on the NYS department of finance address lookup to accurately determine their tax liability. One of the upsides is that it is superfast to learn and process payroll. I went from taking 4 hours to do payroll for 1700 employees to 30 minutes.
CONSCons is still experiencing some issues here and there with the onboarding modules. Sometimes having to skip a step for an employee and manually entering the data later on.
Reason for choosing Viventium Software
Price, functionality and ease of use.
Reasons for switching to Viventium Software
The ease of use. Previous system took too ling to calculate payroll and at times I felt taxes were inaccurate. This system eliminated that for us and made my job easier.
Darlene
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
Onboarding and Payroll ease
We have had a good experience so far with Viventium just a couple little growing pains. Our salesperson has been wonderful. We can call and talk to her when customer service is not get us answers we need quicker than we are getting. Our onboarding staff to Viventium was great and helped with any problems or questions promptly.
PROSI like that once an employee completes all their onboarding paperwork and approved to employee they are set to go for payroll as well. Saves a lot of time for staff to have potential employee finish paperwork a head of orientation.
CONSThe time it is taking to get PTO implemented on our field staffs paycheck stubs. We are not compliant with the state and we have been working on this for over 3 months now.
Reason for choosing Viventium Software
The connivence of doing everything in one place and all the partners they have that we have now started working with. Recruiting software, background studies and continued education are some of the software companies we work with now that work with Viventium. Soon we will be able to log into Viventium and work with all these other services with in Viventium.
Alycia
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2022
I would highly recommend looking elsewhere
Having owned a home care agency for 14 years, my one and only regret has been partnering with Viventium. The concept is great and can be easily sold, but it is a skeleton company. They set you up and disappear. It's alarming that a company can be so novice, unprofessional, and clearly value you as a number over ensuring the accuracy of your payroll and the well-being of your business. If you are only looking for a platform and don't mind doing all the work, they might be a match for you. If you are looking to alleviate any of your workload, and hope to find a competent payroll company, I would highly recommend you look elsewhere. I don't like to complain, but I've never had such an awful experience. I switched to Centex Bookkeeping and Payroll and the level of knowledge, experience, and professionalism has been phenomenal.
PROSI really loved the idea of having the entire onboarding process online and on one site. Going paperless and having all documents stored online seemed like a dream. That probably should've been my first sign... too good to be true.
CONSWhere do I start? The person assigned to set up my payroll was brand new. My overtime was set up incorrectly and I lost thousands of dollars, but it was "my fault". They put the wrong state on all my paychecks. I asked them to correct it and it was never fixed. One of my employees was missing a day of pay on every paycheck and no one could tell me why. She ended up quitting because she thought we were shady even though we reimbursed her all the missing funds and corrected the issue. The person assigned to my account after we were set up wouldn't respond to my emails for weeks at a time. You have to input all deductions, wage garnishments, and health insurance. I've never worked with a payroll company that didn't handle these things. It ended up being so much more work and more headaches for me which was the exact opposite reason I signed up with them.
Reasons for switching to Viventium Software
Viventium seemed more Home Care focused and I liked the idea of all on-boarding on one site.
Michael
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Viventium is great for my business
Great experience, reliable, easy to use and modify.
PROSThe fact I can import all the payroll information into the software and it gets categorized correctly. I also like that I can call and get a person in the US who can resolve my issue on one call.
CONSSearch function on portal doesn't seem to work that great. If I have an issue, I just call them or email them and they respond.
Reason for choosing Viventium Software
better service, they answer calls, and import feature and less inputing of payroll information.
Reasons for switching to Viventium Software
Import feature was the most valuable and time saving feature.