Volgistics
About Volgistics
Volgistics Pricing
The monthly service fee is all-inclusive and is based on the number of volunteers to track, the number of system operators, and whether you'd like to include the optional VicNet, VicTouch, and VicDocs modules.
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Volgistics
1 - 5 of 93 Reviews
Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Volgistics Review: Super helpful and very economical!
Martha E
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Volgistics Value in Productivity
I have really enjoyed utilizing this program. If I don't know something or I'm in doubt I send an e-mail to the IT support department, and they are awesome. They respond to me within a few minutes, and they are very specific and detailed on their answers. I love the fact that at times I really don't know how to express myself correctly on the questions I have, and they respond with ideas or situations of what I might be wanting to ask. This in return allows me to not feel frustrated but very appreciative about the fact that I know the people behind the scenes are always there to support me, plus they are able to help me, once they know what I'm trying to say. It is just great to know that you have such an amazing team to support you always. Now that I know that there is so much more to learn about this product, I will be asking more questions, Ha! Ha!Thank you
PROSI like the fact that I can always go back and see not only the present volunteers but the archived ones as well. This feature allows me to go back and find out information about the previous volunteers i.e. how many hours they donated, when they started and when they left, which departments they helped and now that I used the notes, it allows me to see why they were absent and why they decided to leave the program. Lots of great information needed, especially when they request me a letter of reference.
CONSI think that there is so much opportunity to best utilized this program and yet at times we don't even know about it. I think that this program should come with a manual of all the features available.
Jerry
Hospital & Health Care, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Flexibility, documentation and support
Prior to Volgistics, tracking volunteer hours, lists, etc. was via spreadsheets - many different spreadsheets that had not been updated. Keeping records of Volunteer hours was a month-long process. Requested reports were often inaccurate and incomplete. At this point in our implementation, all Volunteer Records have been entered into the system and Volunteer hours are entered manually into the system by this office. Monthly reports that took a month to generate now take minutes. The Director of the Volunteer Program and I are currently re-evaluating the choices made in configuring the software to increase usability and flexibility. I am impressed with how flexible the system is and how easily it is modified.
PROSUser Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.
CONSI have been working with our Volgistics program for 6 ½ to 7 months. The software has been in use for less than a year and is not yet opened up for end-user use. This is to explain that as I work with the software, I have some difficulty maneuvering through the Tutorials mainly because of my familiarity with semantics and titles or language used with Volgistics. As I become familiar with the 'language' of Volgistics, it's becoming clear and finding my way through the Help Topics is becoming easier AND extremely helpful.
Reason for choosing Volgistics
I was not on the selection team. I am a Volunteer with a background in system implementation for Healthcare systems. I worked in hospital IT supporting all aspects of hospital healthcare. This was a good fit for Volunteering in retirement.
Vendor Response
Thank you for the review! We're glad that Volgsitics has been able to speed up reporting, and that we can help you out as you learn the software!
Replied June 2020
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2018
Internal Volunteer Database Management
It's great for compiling volunteer data and keeping internal notes. Fairly easy to email groups of volunteers from inside the software.
CONSIt's got a clunky, outdated user interface that is unappealing to prospective volunteers. Limited list capacity without purchasing the ability to add more.
Vendor Response
We're sorry you haven't been thrilled with Volgistics. You're right that the user interface is a bit dated, and we're working on plans to begin updating it. We've always tried to be upfront about our pricing model. It's mostly based on the number of volunteers you want to track instead of the features you want. This allows small organizations to use the same features as larger ones, and the fee typically scales with the organizations ability as the volunteer base grows.
Replied February 2018
Sue
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Volgistics Appreciation
My overall experience is very good. I appreciate the versatility in customizing data gathered and the reportability of the data. The Support Team is outstanding. They respond quickly to my support requests, often within minutes, (by email, we do not have the phone support level) and they always make sure I understand how to accomplish what I need to do. Even if what I ask for can't be done, they help me with workarounds and add my request to the future development list. I appreciate the video tutorials in Volgistics in addition to the wealth of written tutorials. It has been the number one recommended software by volunteer managers in the various roundtables I've attended over the years. It was already in place when I was hired and Volgistics is the only volunteer management software I have used so I cannot compare it to others. A staff person acquainted with our donor software who was also managing volunteers for her department thought Volgistics very intuitive and easy to use.
PROS#1 Appreciate creating an online application within this software and that it automatically attaches to the applicant's profile when submitted. #2 Ease of customizable reporting, and automated reports sent directly to my inbox. #3 Self scheduling for volunteers, team leads are very grateful for this feature.
CONS#1 Limited space in the application form. #2 We have one application that serves multiple sites, it would be great to send alerts to the appropriate staff person by the site chosen.