Tugboat Software
About Tugboat Software
Tugboat Software Pricing
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Most Helpful Reviews for Tugboat Software
1 - 6 of 6 Reviews
Richard
Food Production, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Employee scheduling program
The rules engine was custom built based on our scheduling rules. We have an intricate set of rules for scheduling based on skills, seniority and dedication. The software team was able curtail the program to mimic our rules with extreme accuracy.
PROSThe most impactful tool that we use for employee scheduling. Reduced time daily by 75%.
CONSThere wasn’t anything that I disliked about the software, or the folks that worked with me on developing the program.
Joseph
Consumer Goods, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Tugboat Software Review
We are very pleased with software and service provided by their support team. Othe r systems such as KRONOS and ADP have not been able to provide a module capable of doing the task that Tugboat does.
PROSOne of the most useful features is how the software grants vacation request based on plant seniority and quotas.
CONSIntegration was easy and the system offers more features than we are currently utilizing.
Warren
Packaging and Containers, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Customer service and support is fantastic.
It has been very easy to use, have only had a few days I was unable to use it in over six years.
PROSVery easy for me to run a report of who has been assigned vacation. My report can be modified by a very simple to follow set of report criteria choices. Also nice that a quota of how many PTO request can be granted by pre-determined groups, is automatic but can be manually overridden.
CONSWe only us a fraction of what's available in the system so I really can't offer any negatives. My interface it not web based so I can only use it on my work PC.
Cathy
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Great customer service
Great experience. We have been using it for 19 years.
PROSEmployees have the ability to make and maintain requests.
CONSTook some time to set up because our rules are very complex.
Rosemary
Warehousing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Tugboat Software at the Distribution Center
Tugboat is user friendly for our associates.
CONSData download from one system to another.
Christopher
Packaging and Containers, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Tugboat Vacation Software
Very happy with the service and use of product
PROSEmployee ease of use, user friendly. Human Resources and shop floor management have been extremly happy with the software and tracking employee vacation requests.
CONSUpgrades and new versions seem to be an issue from time to time to implement