All PlanStreet Reviews
1-25 of 30 Reviews
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Verda
Verified reviewer
Design, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Very effective and efficient software
The design if the software is easy to use. Does not require a lot of time to learn. Helps with managing our files and allows us to make them accessible to who ever we want from our team. Also, the PlanStreet team is very helpful and is always there to answer any questions.
CONSI wasn’t able to connect my google account however, the team helped me and went through step by step to show me how it can be done.
Vendor Response
We are glad that you are having a good experience with PlanStreet.
Replied April 2021
Outi
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Robust but Easy Project Management tool
Easy to learn! Supports both Waterfall and Agile project management giving us an option to choose the appropriate PM approach for each project and keep our projects all in one tool. The application does a lot of heavy lifting without making me feel it - I would describe the product as light-weight option for other project management heavies. Not light-weight in capabilities but in how little it makes you to do while providing you with a full portfolio view of all projects in your organization.
CONSAt first I was confused on how the content for the selection lists was created but after receiving the admin rights, I was happy!
Reason for choosing PlanStreet
Easy to use but is robust to cover all my project management needs
Reasons for switching to PlanStreet
MS Project is massive and required way too much from me to get a portfolio view Trello is not appropriate for the type of projects I do
Vendor Response
hi Outi, Thank you for valuable feedback. As per your statement "The application does a lot of heavy lifting without making me feel it ." this was actually our main point of focus and we are continuously working on it to make user experience even better.
Replied December 2019
Brookley
Non-Profit Organization Management, 11-50 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2021
STAY AWAY
Do not use this service, save your money and spend it on a service that will actually work!
PROSWe never received a software that worked for us therefore I didn’t like anything about this software!
CONSThis software was not useful at all. It was not the product that we were sold whatsoever. [SENSITIVE CONTENT HIDDEN] has horrible customer service, blamed us for his program not working the way that it needs to. We never received a functional service and were never refunded. The company continued to string us along with promises for a software that would work for us and never delivered.
Reason for choosing PlanStreet
We are going to Social Solutions - already a better experience!
Vendor Response
We are sorry to hear your feedback. Software implementation requires time commitment from both sides. Unfortunately, you were not involved in the implementation process. Our team interacted with a very junior resource from your team who didn't have the decision making authority. Hence, the go-live was delayed and you never experienced the full capability of PlanStreet. I wish you best of luck. PlanStreet team is always available to work with you.
Replied April 2021
Ameenah
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Plan Street
The training was comprehensive. [sensitive content hidden] is very responsive and helpful.
PROSI like the layout of the product, and the ease of use.
CONSSome features could be more streamlined. A step-by-step guide to use after implementation would be helpful.
Vendor Response
Thank you for your review. We are so glad PlanStreet has been beneficial to you and your team. We also appreciate the feedback regarding the creation of a guide. We will be sure to develop more training materials to help with implementation. Also, it's wonderful to hear the training and support of our team has been of help. We strive to provide the best in customer service and training.
Replied March 2024
Taylor
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Erie County Health
Good, we have just begun using PlanStreet with our team and they have adapted well.
PROSThis is much more user friendly than previous system, so far. Hoping it will allow for better reporting.
CONSReports feature seems a touch more difficult than needs to be, however we have not spend much time within the reporting feature. Will reach out if needed. A plan street FAQ or user guide specific to the software would also be helpful
Reason for choosing PlanStreet
Fits within our budget and less 'bells and whistles' from others we researched. Allowing easier use for case workers.
Reasons for switching to PlanStreet
Not good reporting, difficult to use for case workers.
Anita
Mental Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
New Beginnings PlanStreet Collaboration
The staff have been super helpful and informative!
PROSThis system is very customizable. We can layout the templates and forms to meet the needs of our specific programs.
CONSSome features are not yet available. Yet this is not a deal breaker!
Reason for choosing PlanStreet
The ability to customize to our needs and programs.
Reasons for switching to PlanStreet
We needed a product that better suited case management as opposed to therapy services.
Vendor Response
We are glad to hear about your experience with PlanStreet. We have added several new features and functionalities which would really benefit the case management industry.
Replied June 2021
Debbie
Computer & Network Security, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Synchronized our work
We requested for a demo and now my department is using their free trial version. hopefully we will purchase the monthly subscription
PROSThey have detailed tutorials to understand the functionality and plus their support team is always available
CONSnew names of options. because we are used to learn about specific terms. Street Center, My street was initially difficult to understand
Reasons for switching to PlanStreet
there were certain restrictions and cost was the main issue for adding more team members
Vendor Response
Hi Debbie, Good to know that the magic is working. Hope to work with you in the future on a continuous basis. keep sharing your feedback it is valuable for us.
Replied August 2019
John
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Instrumental in streamlining processes and collaboration
Project management, team collaboration and resource demand management.
PROSIt's a complete package with strong project planning, tracking and project accounting features. Ability to carry out agile scaled scrum along with traditional scheduling engine makes PlanStreet unique.
CONSThere is everything to like about PlanStreet.
Vendor Response
Hi John, Really appreciate your kind words. Your feedback is valuable to us.
Replied August 2019
Saul
Architecture & Planning, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Resource Management
We would embark on this implementation again knowing what we know today. Excellent team and product
PROSThe customer support and ease of managing needed reports and additional tools
CONSsome added reports that were needed for our team, but it was addressed exceptionally.
Reason for choosing PlanStreet
The team, flexibility and value.
Vendor Response
Thank you Saul. We are glad that your organization is benefiting from PlanStreet.
Replied October 2020
Kashan
Financial Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
PlantStreet Project Management Tool
Previously I was facing a problem to manage multiple projects concurrently , PlanStreet Port folio screen makes it easier and I could trace the status and working hours easily. List view Screen let me know the Instantaneous status of Each task and resource allocation on Tasks and Project.
PROSThis software is a Complete package for Project Management where Manager can keep track of the project Status , timeline. The best thing I like most is the Resource Allocation screen where manager can track the Workload , Allocation and Task completion percentage of the Resource for individual as well as multiple Project.
CONSI would like to have customize reports that would help me to generate the custom reports according to the requirement of the customers.
Vendor Response
Hey Kashan, Glad to hear from you. We will definitely work on customizing the reports in future.
Replied January 2020
Sr Maria Louise
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Case Management in your Budget
PlanStreet is making it easier for us to focus on our clients, and connect them with the resources they need.
PROSPlanStreet allows us to track our clients easily, and manage who will follow up with different tasks. We were able to customize the Intake screen to fit our needs. This helped support users who were new to a digital environment. Also the ability to email an intake sheet to our client is a great feature. We also use this feature to send
CONSFor a case management tool, there isn't a way to keep a database of resources, which is the mainstay of case management. We hope PlanStreet will add a feature to create at least a contact list of resources to help our clients.
Reason for choosing PlanStreet
The price was in our budget.
Vendor Response
Thanks Maria. We are glad that you liked it and your organization is benefiting from PlanStreet. Your feedback is important to us and we will look into it so we can provide you the best case management solutions.
Replied November 2020
Ricardo
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Real Champions Inc. Software Review
My overall experience was great. I fell in love with the system when I saw a demo of how it works.
PROSThe most advantageous features are the ability to embed the intake forms into our website to have information go directly to the system. Another benefit is being able to place all of our participants into the system and track them in that system.
CONSThere are some features that I believe we do not need or that I do not fully understand their functions. I also wish there was a step by step manual that is given for each function or maybe a manual that reflects what is learned during the onboarding process. Sometimes, I may forget how to do a specific thing, it would be helpful to be able to go back to a document that refreshes my memory, so that I would not have to email [SENSITIVE CONTENT HIDDEN].
Reason for choosing PlanStreet
I chose PlanStreet mainly because it was not complicated to navigate through. I like things staying simple.
Vendor Response
Thank you Ricardo, your feedback is valuable or us. and we are working on your suggestions
Replied June 2021
Tess
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Liked it
its easy to use and I really enjoyed learning it.
CONSkinda confusing on updating it and each different part.
Reason for choosing PlanStreet
Better price and easier to use.
Vendor Response
Thanks Tess. We are glad that you liked it. You can reach out to our customer support anytime.
Replied November 2020
Awa
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Very nice interface
The software is organized and very easy to use. It also helps us manage our budget which is amazing.
CONSNothing. I like everything about the software.
Vendor Response
Hi Awa, Thank you for sharing your feedback about our platform.
Replied January 2020
Anonymous
2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
best tool for schedule your tasks
my overall experience with PlanStreet , this software contains enough tools for a very good management of the company
PROSthis software permit to schedule your tasks in your company , it permit to be very productive
CONSthis software contains very few integrations, please try to see this level, if not apart from that, nothing negative to say about this software
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2020
PMP for GovCon
Technical support and development are very hands on with addressing enhances and questions.
PROSGreat usage on milestone and task level displays for proposal response documents need for Project Management Planning.
CONSCloud based refresh rate when editing existing or exiting new plans is a bit slow.
Reason for choosing PlanStreet
Great usage on milestone and task level displays for proposal response documents need for Project Management Planning.
Reasons for switching to PlanStreet
More traditional PMP application.
Vendor Response
Thank you for providing the feedback.
Replied November 2020
Stephanie
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Meets our needs
PlanStreet is committed to giving a good experience.
PROSThe customer service is great; every issue we've had has been addressed and resolved. The company is committed to meeting the needs we presented.
CONSIt is not made specifically as a CRM, which is our primary need. We also need it for storing client-signed documents and we had signficant issues with this feature in the beginning. However, the team was committed to solving the problem, and now we haven't had an issue with this for a long time.
Reason for choosing PlanStreet
Pricing was a main consideration.
Reasons for switching to PlanStreet
Mainly to be able to send clients documents to sign through the system.
Sarah
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Good Experience so Far!
The set up team has been such a great help and we have worked to get our systems up and running! Grateful for their flexibility and their help in customizing this for us and our team.
CONSNot having the ability to auto-link cases and having to input these manually. Still getting to know the software, so TBD.
Vendor Response
We are pleased to know that you are having a great experience using PlanStreet.
Replied May 2021
Roger
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Helpful
Tracking
PROSI like that I have the space to design my vision. I am able to create programs and documents. I appreciate that clients can help manager their accounts.
CONSI don't know if I have any. I am new at my job and was solo. I really had to design this out of thin air.
Reason for choosing PlanStreet
Cost, and ability to design the product.
Vendor Response
We really appreciate your kind words. Thankyou
Replied June 2021
Sheetal
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2021
Okay software, great customer service
The support and training given by [SENSITIVE CONTENT] has been wonderful. The sales person we worked with was not the best. We were shown things in demo that were later informed to be "not available" to us.
PROSThe software is easy to comprehend. Usage is not very complicated.
CONSThe software has been modified for case management and that shows. We are having to tweak a lot of features to fit our needs. Not the best case management software
Reason for choosing PlanStreet
Cost
Anonymous
51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Everything on one platform
We have integrated Planstreet case management software for one of our clients who collect donations for orphans. this has helped us track the donations, details about each child case, and our remote team has access to all reports, financial tracking, forms, and tasks.
PROSI have used it as a tester and practiced for more than 2 weeks. The software is easy to navigate from one case to another. Client information is easily stored and can be shared with other team members. reports are customizable and editable. Support was available 24x7 when i needed to understand a point.
CONSSome features were difficult to understand but i contacted the team to give me a walk-through for better understanding.
Vendor Response
We are glad to hear about your experience with PlanStreet. We have added several new features and functionalities which would really benefit the case management industry.
Replied April 2021
Aaron
Construction, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Just getting started
Gantt Chart, resource allocation/revenue calculation
CONSDifferent interface than I was used to with Buildertrend.
Reasons for switching to PlanStreet
I did not require cost coding capabilities and we are looking to expand in to Agile management in coming months
Vendor Response
Thanks Aaron. We are glad that your organization is benefiting from PlanStreet.
Replied October 2020
MARK
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Happy
Brian has been very supportive, quick to respond, and get the things I need help with back fast.
PROSThe software is easy to use and has the ability for me to make most my own changes as I need
CONSI'm still learning the software, So I don't have anything I don't like so far.
Reason for choosing PlanStreet
Support
Vendor Response
Thanks Mark. We are glad that you liked it and your organization is benefiting from PlanStreet.
Replied November 2020
Irfan
Market Research, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Very Good
It's easy to use, great user experience, recommended for newbies and experts
PROSUser-friendly, reliable, accurate and also in your budget compare to other market products
CONSOverall fewer users should be distributed to masses
Reason for choosing PlanStreet
Good support and obviously low-cost solution
Vendor Response
Thanks Irfan, we hope to have you onboard with us for many coming years.
Replied December 2019
Jasmine
Individual & Family Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Plan street for the WIN!
Still learning, but I love how user-friendly it is.
PROSI love how easy the system is. very easy to use.
CONSI would like to be able to track time by using the scheduler and have that transfer over to the timesheets.
Reason for choosing PlanStreet
n/a
Vendor Response
We are pleased to know that you are having a great experience using PlanStreet.
Replied May 2021