About Brightidea

Brightidea is a cloud-based innovation management solution designed for midsize and large companies. It offers communication tools and suggestion management. Android and iOS apps are also available.

Brightidea features discussion management, which provides users with a collaboration platform to share and comment on ideas. Users can also view comments based on teams, topics and ideas on a physical map.

Users to create microsites focused on specific issues or challenges. A scoring mechanism allows users to evaluate solutions based on their feasibility and cost-effectiveness. Brightidea also offers a portal that enables users to submit business proposals as part of a team or individually. Managers can then score these ideas and decide on approval of fund...


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Supported Operating System(s):

Web browser (OS agnostic)

97 Reviews of Brightidea

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(44)

44

4 stars

(48)

48

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 97 results

January 2018

Kayla from Unum

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2018

I used Bright Idea to source & implement ideas from an organization of 1,200+ on an ongoing basis.

This software made it easy to collect, sort, organize, analyze, and communicate about ideas submitted by a 1200+ person organization spanning sites across the east coast (as well as an array of home workers across the country).

Pros

The software is intuitive and mirrors social media that most people are familiar with. It is easy to customize on the whole, and meets the objectives for our business goals.

Cons

I wish there were more options to support an ongoing program like the one we have. At Unum, we aren't looking for ideas in small spurts of time, but rather using the site as the foundation of an ongoing engagement and continuous improvement program spanning office locations and multiple departments/skills. Although we are using the tool in a way that it isn't necessarily intended, we have seen tremendous success. It'd be great to see BrightIdea work to tailor a version of the platform to a business goal like ours.

September 2019

Oliver from Willis Towers Watson

Verified Reviewer

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Robust and highly capable idea management platform

The service at Brightidea stands out. Throughout the sales process and more importantly, since the sales process, Brightidea have been attentive while giving us the space to explore and use the platform. There a good transparent processes for raising requests for future enhancements. In the first few months we have set up a range of challenge in the platform with very few issues - overall, it is early days, but has been a good start.

Pros

The platform is not that big on frills, but it feels highly dependable. The navigation is intuitive and we feel no need to issue user guides.

Cons

Currently, the reporting is robust and fairly extensive, but the ability to create custom reports would be a great addition to the platform.

Reasons for Choosing Brightidea

Brightidea had several key functionalities that we were looking for, particularly in the review process where their solution was the only one that met our needs in that regard.

April 2018

Claudia from Pwc

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

April 2018

Good experience but the software has some limits that can be improved

Pros

Flexibility in terms of customized pipeline, different evaluations tools, open to external and business model canvas and business impact that allow digitalizing some activities. Customization in terms of look & feel.

Cons

No possibility to assign an idea to a specific evaluator (some clients ask this functionality in particular when they start to use the platform). The activation of the workspace is centralized and permitted only to the admin (a high effort to innovation team). The absence of a project management tool (the functionality in the workspace is really poor). The low flexibility of the dashboard (in particular the dashboard shows the ideas in specific step and not in the stage- the step in the pipeline is typically used to make easier the activities and is not relevant in terms of process). The submission form is not effective. The development tool is assigned mainly by the submitter in a dynamic way (and specific resources defined) but if the ideas are published by a team the development tool doesn't permit to fill in the tool by all members. The absence of links to ideas and possibility to merge them if really similar or complementary. The chip can be cool but the employees are not incentivized to use them (if the employees make a good investment they gain the chips- if the employees do not invest chips have the same amount of chips)

September 2019

Lindsay from Kao USA Inc

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

September 2019

BrightIdea Review

We started an internal crowdsourcing approach using BrightIdea and this has resonated very well with our business members. They are pleased that their ideas are able to be heard and the process is transparent.

Pros

The look & feel of the BrightIdea platform is very easy and engaging for users.

Cons

Functionality is limited in areas such as socialization and financials. Though the BrightIdea team is very open to hearing product enhancements and is frequently updating the software.

Reasons for Choosing Brightidea

Better price, better look and feel for our end users, better support staff over Spigit

September 2019

Ray from Thibert Inc.

Verified Reviewer

Company Size: 201-500 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Brightidea has been the key to organising our innovation initiatives

It has been a great way to get everyone involved in idea sharing. We have tried this without using Brightidea but it became too complicated to manage. This software makes managing the workflow super easy!

Pros

Very easy to adapt the software to the needs of the initiative, as well to the colors and theme of our company

Cons

I have not found anything negative, and I continue to try to find things that could be improved, but to date have not found any!

Reasons for Choosing Brightidea

We prefered to deal with a company located in North America. Features were more in line with what we were looking for.