Okta
About Okta
Awards and Recognition
Okta Pricing
Universal Directory: $1 per user per month. Single Sign-On: $2 per user per month. Lifecycle Management: Starting at $4 per user per month. MFA: Starting at $3 per user per month. Volume discounts are available
Starting price:
$1.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Okta
1 - 5 of 325 Reviews
Greg
Higher Education, 1,001 - 5,000 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed October 2021
Good 2Factor System
Shari
Verified reviewer
Consumer Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
One Of If Not The Best Authenticator and Sign On Software
My company incorporated Okta into our daily workflow and everything has been a breeze since. No need to type in my password every time I'm logging in or worry about security breaches because Okta saves it all. It has a plug in which makes it even more accessible as you can log into another software without going through the hassle of getting to another page and signing in. It also only requires on log in session so you needn't constantly have to resign into it every time you need to get to another software. The phone's app UI is sleek and modern and receives the authentication requests very fast. You can also add your personal websites that use multifactor authentication to it.
CONSNo cons to be completely honest. And that's the reason why my company has incorporated it into a lot of things.
Reasons for switching to Okta
Okta was far more dependable and less of a nuisance with their alerts.
Jean Pierre
Computer Games, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Okta, the one provider that delivers
10/10 .I've worked at SMB, Large Enterprise and startups. I ALWAYS get Okta if the org can afford it. There is really no "competition" that comes close to delivering a product as polished and easy to use as Okta.
PROSOkta does what Okta says it does, and delivers. Okta doesn't try to be like other competitors (if you can call them that in the space) and does IAM, SSO and Security. It doesn't do 15 things poorly, it does what it does better than anyone else on the market. Okta's support is also insanely good. I've had Okta support trouble shoot an application issue and figure it out before the actual application support even scheduled a call with me. If you want fast a great support, then you really need Okta.
CONSFor smaller organizations the price is higher than others that "offer more". I say offer more, because in reality you get subpar products bundled together that all "kind of" work. Really if your org can afford it, you'll have a top notch product with Okta that is bar none.
Reason for choosing Okta
Okta does SSO and IAM way better than Rippling or JumpCloud. Plain and simple its comparing a butter knife to a scalpel. Maybe you can only afford the butter knife, but really you want the scalpel 99% of the time.
Seth
Consumer Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2023
They will sell you then drop you and won't get in touch until it's billing time again
We had a terrible experience with Okta. Our sales rep left out very important details that would have dissuaded us signing up. First, the SSO paywall for 3rd parties is so massive and of course they left out that detail. For $12k per year, our costs would exceed $50k in 3rd party charges, just to connect the core apps we use on a daily basis. Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however, after talking to 3 customer service reps, we found out that we could not achieve this using Okta, making this all-or-nothing deal fall short of our needs. Thirdly, they insisted that we pay them to get support on the product that they sold us on. I would highly recommend first googling "SSO wall of shame" and thinking twice about signing with Okta. They are hounding us to pay for year 2 when we did not even launch it in year 1. Steer clear of these guys, they will bait and switch and they only care about signing new customers.
PROSGetting the team set up was relatively straightforward.
CONSSetting up individual apps can be tedious and not straightforward. They offered no support unless we paid them. The paywall for SSO is very steep. Multiple users cannot access single accounts using Okta Verify.
Tomas
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Seamless Identity and Access Management
Okta excels in providing a seamless and secure Single Sign-On (SSO) experience, streamlining user access to multiple applications with a single set of credentials. Okta streamlines user provisioning and de-provisioning, automating processes to ensure timely and accurate management of user access throughout their lifecycle, reducing administrative overhead.
CONSImplementing Okta may pose a learning curve for administrators, particularly in configuring advanced features and settings. The platform's extensive capabilities and customization options may require dedicated training to fully leverage its potential.