All Asset Infinity Reviews

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User Profile

Robert

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Total transparency of our company Assets and Issues being raised

The Management and employees in Asset Infinity have a excellent attitude and are always willing to help me achieve my company goals. Extremely helpful and knowledgeable about their domain

PROS

Can raise issues by using the Asset serial number and can have real-time status updates about the fixing of the issue. I like the user friendly screens

CONS

The various reports could be improved, for example KPI or SLA Reports. Currently I export the data into excel and produce reports to meet my requirements

Reason for choosing Asset Infinity

The product is so flexible and could very easily be configured for my business. Pricing was also tailored to meet our budget.

Ankit

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The best product for asset management.

Everything is excellent and easy to use. Asset Infinity is a great tool for managing all assets in a company. And also having good features, like Asset management, asset auditing, and many more features are good in the asset infinity.

PROS

Easy to use and all module are under stable.

CONS

everything is excellent. only one more feature need to be add , As per my point of view, there should be a note-adding feature in any changes made by the admin Team.

Reason for choosing Asset Infinity

Because this product is easy to use, anyone can understand all these features without any further training, and it is also less expensive as compared to other products.

Prasanna

Automotive, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2020

Feedback

PROS

software is Ok, Overall software is good

CONS

Software is not working very Often, we are able to raise the token but token raised, But after giving save your token raised successfully & mail is not getting generated

Arnab

Automotive, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Surprisingly easy to implement and use

Mu organisation is very impressed with Asset Infinity. This software has made a once painful annual audit of assets less painful and much easier to resolve. The development team is amazing and very responsive to your business needs. And, customer care is great as well and they have regular check ins to see if the software is running smoothly and if any assistance is required.

PROS

1. It has a great UI which gives all vital information at a single glance 2. Implementing it was a breeze with easy to follow instructions 3. Reporting is simple and can be set up to check anything you want

CONS

Nothing that is on top of my head at this moment. It is a very responsive team and works on feedback and improvement continuously.

Mukesh

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Feedback

AIT plays a big role in my organization, and we are happy with the tool.

PROS

AIT is very convenient and easy to use. The team is very supportive and helpful. They immediately solve the issues and queries of the costumer. Completely reliable!

CONS

I feel the tool has allot of potential for the automation. The AIT team should focus on that and offer more automation to their clients and reduce manual work. They should offer agent-based inventory management with reasonable pricing. There should be interactive reporting e.g., dashboard etc..

Hashan Chandrasekara

Consumer Goods, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Helps to Streamline Asset Maintenance

A very versatile software as it helps me and my team to streamline maintenance activities of the company's most expensive assets on time consequently helps to reduce unnecessary expenses on legal matters related to assets. Customer service is purely dedicated, hence easy to work, whenever a problem emerges. Thank you, AI for this great software and support all the time.

PROS

1. One of the ultimate features of this software is, it helps me to schedule fleet maintenance tasks for the company's vehicles on time. Since I deal with a large number of vehicles and equipment, having the options of due date tracking and schedule activities options is priceless. 2. Another tremendous feature of this classy software is, sending notifications trough Emails especially for maintenance, hence I can easily focus on my work rather than remembering the special date-related tasks for each vehicle and equipment. 3. Furthermore, report generation for incidents and breakdowns is helping my team to keep a close eye on leased assets to determine to renew the asset agreements or not.

CONS

So far we have not experienced any serious issues. Users have experienced few problems with the mobile application as it gets slow sometimes, likewise, scanning of QR codes but once the matter escalated, it got rectified. Thumbs up for the support team for putting a great effort to resolve all our problems promptly.

K

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Easy Asset & Tracking Management with Asset Infinity

My overall experience with Asset Infinity is great. They have a very versatile software which makes my team easy to maintain all the expensive assets of my company.

PROS

1. The software is easy to use and simple which makes it more beneficial. 2. The software has a lot of features that saved me a lot of money on maintenance. 3. The best part for me is the utility management feature, I don't have to rush around for it anywhere else.

CONS

So far we have not experienced anything serious, everything is working fine. It's just sometimes few problems are experienced with the slow working of the mobile application.

Vani

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Outstanding Services

Almost all kinds of business issues are addressed in the solutions provided by Asset Infinity

PROS

Exceptionally brilliant features! We loved it completely.

CONS

There's nothing that I could name, very difficult to find cons.

Vjaindra

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Application review

Very good

PROS

Asset infinity is very User friendly application

CONS

user graphical interface can be improve

Reason for choosing Asset Infinity

Product features, user friendly and flexibility

Maksym

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Effortless Asset Management Made Possible with Asset Infinity

Working with Asset Infinity has been a truly positive experience from start to finish. Their team was highly professional and attentive, guiding us through every step of the implementation process with expertise and dedication.

PROS

What I liked the most about Asset Infinity was their user-friendly interface and intuitive features.

CONS

While the team was incredibly helpful throughout, there were some minor delays in getting everything up and running smoothly. However, once the system was in place, it more than exceeded our expectations.

Manoj kumar

Construction, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

KYI Asset Infinity Review

Easy for implementing and do any changes and having a record for it for reference.

PROS

Easy to implement and keep track of PM & Assets.User-friendly for Site users and not so complicated in operation.Have done customization for PDF as per our requirement which helps us a lot.report wise easy to monitor with infographics.

CONS

The Occurrence should have more options like - Bi-Monthly/Bi-yearly/Quarterly/Bi-Weekly/One-time as(Adhoc)should give the option to use the calendar to define the public holidays to exclude the PM generation on those days.custom is not the correct option, in the date-wise calculation when it recurrence, falls in the wrong date and month when it runs for a long time.

Reason for choosing Asset Infinity

User-friendly UI and Price wise reasonable compare to other CMMS.

Bhanu

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Feedback

PROS

The software is very nice and easy to use. There are too many features on this platform where you can manage your inventory, Assets & ticketing. You can generate many types of reports which is really helpful. Backend support is easily available, special thanks to Mr. [sensitive content hidden] who very prompt and responsive at any point of time.

CONS

Sometimes it woks very slow and doesn't support well on handset/mobile.

Niranjan

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

User Friendly & Easy to track

It's Completely good and with in Features, Customer Support & on time resolution

PROS

Features, Customer Support & on time resolution

CONS

There is nothing to say least about Asset Infinity

Manish

Building Materials, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

JK Cement LTD.

PROS

Searching of data tracking end user friendly and easy to understand.

CONS

Serial number cant' be change. Master data also not to change and resisted.

Devender

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Eazy to manage

Excellent

PROS

User Interface to tracking assets along with Asset handover form

CONS

PO & Asset handover form option for other companies

Manish

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Asset Infinity Software user friendly

PROS

it's easy to manage/track your asset and inventory.

CONS

need option to resent email for purchase requisition approval.

Taruna

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Review by Zenatix Solutions

PROS

Useful tool for asset tracking & inventory management

CONS

Sometimes we face app speed is low . Team needs to improve on the same .

Nikita

Consumer Electronics, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Boss Appliances - Positive review

PROS

Very helpful for tracking assets count and movement history of assets.

CONS

Innovative features,easy to use and understand.

Charu

Retail, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Perfect for us

Very happy

PROS

As an organization, we wanted to track and manage our assets. Asset Infinity fits all our requirements and was perfectly customized according to our needs.

CONS

Nothing- everything about the product is good

Nalin

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best Asste Management SaaS Tool

PROS

Everything Different modules are closely integrated.

CONS

None None None None None None None None None

Reason for choosing Asset Infinity

Not Available

NAGENDRA KUMAR

Chemicals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Asset Infinity EVALUATION

PROS

Searching Capability is Good. We can search my multiple field value in single field. Asset History is maintained . Dragging Facility while Multiple Asset creation for duplicate data is also very good.

CONS

Record Searching Time is high. Error will be more specific reason.

Vrunda

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

User friendly products

User friendly UI Easy customizable workflows

PROS

Workflows and UI interface Easy integration Customize workflow

CONS

Customized workflows - create through Front-end, this can be a great feature

Reason for choosing Asset Infinity

The product address the AMS features and business objectives - Asset lifecycle

Sufyaan

Construction, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great asset tracking tool with lots of features

PROS

Excellent features and customisability which means we can tailor the app to suit our business

CONS

Some issues occasionally with speed on the old version but V2 has addressed this

Vaishali

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Great experience while using Asset Infinity

Instantly improved our ability to manage our assets and prioritize our support of both our internal IT users, as well as our external clients

PROS

1. I have relieved from the chaos of asset tracking issues to a great extent. Asset Infinity has solved my asset tracking issues with their software and the latest technologies. 2. We receive all the information about our company's assets through notifications, reminders, and alerts. Also, we receive good customer service. 3. Asset Tracking Software has helped in running business smartly and efficiently.

CONS

None as of now. Everything is running smoothly.

User Profile

olatope

Verified reviewer

Accounting, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

i am satisfied with their service

PROS

I have used their platform for six months now for tracking software and was thoroughly impressed with its features and functionality. The software provides accurate and real-time asset information, enabling me to efficiently track and manage my assets. The mobile application is user-friendly and allows me to track assets on the go. I particularly appreciated the ability to track spare and consumable assets, which has streamlined my inventory management process, I'm satisfied with the software and would recommend it to others.

CONS

the delayed response time hindered my ability to quickly resolve the issues. I hope Asset Infinity will improve their customer support response time to match the high quality of their software. Despite this, I still recommend their software, but hope to see improvements in customer support.

Vendor Response

Thank you for your kind words and feedback! We surely aim to provide swifter customer support. Thank you for your patronage.

Replied May 2024

Showing 1 - 25 of 38 Reviews