About Perch Security

Perch Security is a threat detection and response management solution that allows organizations to design, deploy and manage custom cybersecurity programs. The platform includes a threat hunting functionality with drill-down capabilities, which assist administrators with evaluating threat alerts, logs and related information.

Perch Security allows enterprises to detect potential threats, security issues and malicious activities across the network and connected devices via a unified portal. IT professionals can gain visibility into Windows logs, active assets, HIPAA and PCI DSS compliance, networking status and other metrics via a dashboard. Additionally, users can evaluate issues, instance and other events through real-time alerts and store the...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

43 Reviews of Perch Security

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(29)

29

4 stars

(10)

10

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 43 results

January 2021

Joe from integraone

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Great product to help MSPs scale their security business

From the moment we have started working with Perch, they have been at the top of our list of vendors.

Pros

Ease of sales with account managers Ease of set up and configuration Continual development of API

Cons

No - nothing that can come to mind, they have been very easy to work with

Reasons for Choosing Perch Security

SOC

Reasons for Switching to Perch Security

Eventtracker's product support left a lot to be desired and working with Continuum's SOC was a disaster

January 2021

Karl from Snap Tech IT

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

A great product that has helped us immensly in providing cyberdefense to our customers

A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in our customers. We have multiple success stories from this product where a significant crisis was stopped before it became a crisis. Also, it is very reasonably priced. This has made it easier for us to approach even our smaller customer. Lastly, we use the product to help us protect and detect our own network.

Pros

The product is comprehensive. It touches the network, the individual hosts and cloud based resources. It all aggregates into a very flexible and feature rich SIEM or SIEM like tool that helps us really figure out what is going on.

Cons

When we first engaged with Perch they had not yet completed some key integrations. Those have been completed now. I can't really think of a current limitation that we wish were better. We are very happy with the product.

Reasons for Choosing Perch Security

The product was more flexible, their integrations were better, and flexibility in making their tool customized to us was impressive. Also, Perch was lower cost then the others.

Reasons for Switching to Perch Security

Perch was more comprehensive, had better integrations with our other tools and was less expensive. Really its the best of both worlds. Its both better and less expensive. That is a rare thing.

March 2021

Rob from SecuredWorld

Company Size: 51-200 employees

Industry: Computer Networking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

1.0

March 2021

Perch failed us for Security and compliance

Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true log mangaement or SIEM. Their SOC is more of a Support than anything else. They are too junior

Pros

pricing is very attractive at first but then it adds up very quickly. It doesn't scale very well.

Cons

Log retention is a problem. We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.

Reasons for Choosing Perch Security

The price was attractive but the product very inadequate

Reasons for Switching to Perch Security

Both carvir and eventTracker fail to provide a true log management solution. Their SIEM is very primitive and doesn't scale very well. It's good for MSPs with 2-5 employees.

January 2021

Chris from Solis Security

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Perch Security - SOC-backed Threat Hunting and SIEM that is not complicated

The people at Perch from the top to the bottom are great. If you run into issues, have questions, or just need some advice, they are there for you. Also, their SOC is based in Houston on USA soil which is important to many when you have someone watching your back from a cyber perspective.

Pros

The Perch solution has a very community-esque feel. Users of Perch love it and are not afraid to support one another, share tips, tricks, customizations, etc. This collaboration and feedback is also present within Perch and the improvements that are made to the product it reflect the users' requests and needs.

Cons

This is a product where the more one puts into it, the one gets out of it. It is no magic system out of the box per se. This is not really Perch's fault, but to the layperson, one could thing that.

Reasons for Choosing Perch Security

The Perch experience is second-to-none. You can tell they are passionate about their product and it is just not a re-packaging of existing open-source tools.

January 2021

Matt from Warren Averett

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2021

An enterprise vs MSP view.

I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain.

Pros

Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.

Cons

Query of information via Perchbana needs to be segmented by client sites.

Reasons for Choosing Perch Security

Cost of the product was a major factor, but the implementation and maintenance of the product was also high on the list. Splunk on our list, but the cost to implement and maintain the solution was much greater.