Livegenic has greatly improved our claims processes with its intuitive interface and powerful features, despite minor areas for enhancement

Livegenic offers seamless live video streaming for enhanced communication and real-time context in claims management. Its high-quality documentation and robust security ensure transparency and compliance.

Initial learning curve and compatibility with industry-specific software could be improved.

I love Livegenic and I am happy to use this product on a weekly basis!

I love how easy Livegenic is to use on the sender side as well as how easy it is for our Insured's to use Livegenic from the user side. I have never had any issues with Livegenic and I LOVE that you can export photos as a PDF and send notes! Awesome product.

I don't have any dislikes, I think this product is great!!

We can receive photos immediately. A virtual walk-through video with narration is also extremely helpful to scope the severity of the insurance loss.

It isn't the best platform to upload documents, as they are separate pdf files, but works well as a backup when emailing is not working for documents.

Has been a great and easy experience for me in the 2 years I have used it.

Site provides virtual collaboration platform that facilitates live video collaboration for insurance claims, customer service and field service. All employees can use the site from stakeholders to claims adjusters, customer service reps, to field inspectors. The platform aims to improve daily.

At this time there is nothing that I can say negative about the site.

Love livegenic and I'm glad we have it as a Tool.

I love how user friendly Livegenic is, anyone can use it and learn it.

Once upload complete, you sometimes get several emails for the same claim.

It is ok. I just wish it was easier for seniors to use

Use of photos to review damage prior to demolition

Sometimes the insured state the link is not working

Livegenic is very simple to use. Seamlessly set up on our software and easy for the clients to get set up and load valuable info directly onto a claim, saving everyone hassle and time.

Right now, I have not found anything I have not liked

excellent tool to obtain additional items we need to complete our investigation

sometimes can be buggy but overall it does a good job