Palmtech Home Inspection Software

RATING:

4.1

(48)

About Palmtech Home Inspection Software

Palm-Tech home inspection software is a cloud-based solution designed to assist small to large property inspection agencies with the creation of custom inspection reports. Key features include form designing, signature capture, cost estimation, user groups and permissions management. The application helps inspectors create customizable checklist templates by adding logos and editing categories, ratings and sections. Controllers can collect information, prepare reports in PDF formats and send email notifications to clients. Additionally, the solution allows users to upload images and import them to respective reports or cover pages. Palm-Tech home inspection software comes with a tool, which enables users to view items due for inspections and add reviews after...

Palmtech Home Inspection Software Pricing

$50 for the first 90 days and only $50/month after that. See full details here: https://www.palmtech.com/pricing

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

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Palmtech Home Inspection Software Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Palmtech Home Inspection Software

1 - 5 of 22 Reviews

Larry

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Palm-Tech is great

My overall experience is very positive now that I have been able to integrate it with my scheduling software and reporting it makes my job so much easier I spend more time on the job than in the office which is what I like. I am not a paperwork kind of person and this is allowed me to free up a lot of my valuable time out of the office. Thank you Palm-Tech

PROS

Palm-Tech has allowed me to customize my reports that are different from my competitors that I really enjoy and I can change it up whenever I want.

CONS

The learning curve took me a while to navigate how to use this software and I’m still learning every day that I use it I am not a techie and I’ve had to overcome my own ideas of how it should work.

Edward

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2023

Palmtech low integrity

Good after first, they are no good now.

PROS

I liked the layout. Some of the tech support was pretty good.

CONS

Palmtech is forcing their new products on users. I bought the revision they said that I would never have to pay again, but now they say it will not work after Jan 31, 2023. Their integrity is low.

Reason for choosing Palmtech Home Inspection Software

They only had a one time fee which is why i was very interested in them.

Vendor Response

Hello Edward - I am glad that Palmtech has worked well for you for many years. We have always promised to support the current version and the version before and we will continue to do that. I understand that the situation is frustrating, but eventually all software needs to be updated. Much like how Microsoft no longer supports Windows XP or Apple no longer supports the original iPhone, earlier versions of Palmtech become obsolete and an upgrade is necessary to ensure we’re meeting modern security and performance standards. We’re happy to meet with you or anyone who would like to discuss this. We’re even offering discounts to help ease the transition, and our support team is ready to help you with the move to the latest version of Palmtech. I hope we get to talk.

Replied December 2023

Terry

Higher Education, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed March 2024

Great older product, new deals a breach of contract.

Older version, i recommended to many new inspectors. Cant say i will on the new plan. Cant see paying $500 a year long term.

PROS

Older version easy to use. One time purchase.

CONS

They shut my repoting system down with little warning. Got me in a bind in mid inspection reporting to a client. Now wanting to charge me 500 a year to use it. Looks like there trying to kill a good business.

colleen

Real Estate, 1 employee

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed January 2024

Palm-tech complete

My experience thus far with Palm-tech complete is negative. I am ready to give up and demand my money back.

PROS

I loved my Version 8 and versions prior to 8. I knew my way around the software.

CONS

I unfortunately was forced to make a decision after learning that I won't be able to access my Version 8 after 1/31/2024. I purchased Palm-tech complete and can not figure it out. It is sooo different. I've spent about 40 hours so far trying to customize it for me. Also the program is slow. It buffers after every entry. My old template was downloaded and it's not the same. Who came up with this new version. Have they done a report? There is no way to separate Living Spaces or multiple Bedrooms/Bathrooms. My realtors are used to getting a summary with marginal and defective items first. Then they go through my report with pictures and descriptions at the end. This new version is going to throw everyone off. It took me forever to write a simple report due to the delay when I click on a simple item.

Vendor Response

Hi Colleen, We're sorry to hear your experience with Palmtech Complete has not been positive. There is a lot of new functionality in Palmtech and we've made many changes in the versions between the version you are on and Complete. Unfortunately, these changes do make it different which will make it unfamiliar and slower to use at first. In the end, the new program will yield a faster and easier inspection report. We are here to help you and we want to find a way for us to continue to work together. We will reach out to you tomorrow to see how we can help. If you'd like to share any of your thoughts on Palmtech Complete, please let us know and we will arrange a one-on-one with Will and Lisa. Palmtech Support

Replied January 2024

Paul

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Palm-Tech Inspection Software

I have personally used Palm-Tech inspection software for my reports for many years. This is a great reporting program and very easy to use. Just as all software programs have a learning curve, once you learn it, it becomes easy. I recommend this to all inspectors.

PROS

Ease of use and works on iPad and Tables. Great customer service. The program reduces my time in writing reports. Anyone not using this is working too hard!

CONS

Wish it worked on MAC without parallel or similar program. Wish you could have illustrations automated into the sections with comments in the library. Wish comment sections could have multiple colors in each section. Such as deficiency is red, general comment in blue and information in green or etc.