CaptaIMS

RATING:

5.0

(4)
Overview

About CaptaIMS

CaptaIMS is easy-to-use insurance management software that helps small agencies streamline operational workflows. It is a cloud-based system that can be accessed on the go from any location. With CaptaIMS, agents can easily search and find lead information, quotes, policies, and all documents in one place. Agencies can choose which lines of business to track, including personal, commercial, life & health, or specialty. CaptaIMS includes built-in features such as e-signature, click-to-call, a customer-facing portal for document sharing, and more Starting at $30/user/month, it is designed to help agents manage all lines of insurance.

CaptaIMS Pricing

Pricing starts at $30 per user per month.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

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CaptaIMS Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for CaptaIMS

4 Reviews

User Profile

Samuel

Verified reviewer

Insurance, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Honest review on a great product

Hard to say when entering clients is more difficult, but once up and running OMG thank you thank you thank you

PROS

the convenience of being able to digest a client's situation with just a moment's glance.

CONS

Hard to say when it's not necessarily complete yet. Internal Messaging functionality is missing for now, a way to upload forms in order to create clients seamlessly (API page where form fields can be allocated to system keys.

Reason for choosing CaptaIMS

Relationship with devs means much more traction and customizability/extensibility with homebrewed applications/programs/workflows.

Reasons for switching to CaptaIMS

A thousand reasons!

Ericka

Insurance, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

document signing

good easy to use and best customer service with Ed!!!

PROS

Easy to use and very user friendly.

CONS

can be a bit confusing for the email recipient as it does not come from my email address and I always have to recommend checking spam/junk folders

Reasons for switching to CaptaIMS

too expensive

Precious

Insurance, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Easing the Barriers to Entry

I am thrilled to have access to a system that was not cost prohibitive for a new insurance agency. Everyone has been helpful and encouraging, and I'm proud to have a partner with CaptaIMS!

PROS

Having a "pay as you go" e-signature feature built into the system was an added value. Insurance applications require signed forms, and collecting and storing them helps us remain compliant and efficient.

CONS

I have requested a couple of updates, such as a field for a Tax ID, or multiple contacts for a client (accounting, inspection, etc), but found it easy to send recommendations over via the platform.

Reason for choosing CaptaIMS

Connected to CaptaIMS by a trusted insurance colleague and the recommendation held a lot of weight with us.

User Profile

Charlie

Verified reviewer

Insurance, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Fantastic Tool for Agents!

PROS

The ease of use and integration into the daily workflow is fantastic!

CONS

The Search Bar is limited to the primary Screen and it would be great to have access to the search function on all screens.