It is a fantastic tool for our business where accuracy matters. Our ability to confirm booking details with our guests and partners in a clean and efficient matter is paramount to our success.

It gives us the ability to interact directly with our guests in a way that conveys information clearly, concisely and quickly.

The mobile app is useful somewhat unreliable

Awesome for the most part, just a few minor glitches.

Being able to contact clients, other of our locations and staff with one relatively simple platform.

Not a lot of after hours contact. With clients that are open 7 days a week, having someone available can really help with the client satisfaction of the service.

One of the worst experience I have had with a phone system switch and one that I want to get rid of as quickly as possible

The sell you convenience and ease. The. Tell you a package has a certain product your were wanting only to tell you it comes with it and now you have to pay $100 extra a month.

Terrible customer service. They lie to get you to join. The app works half the time. You can’t delete messages that are irrelevant.

Overall it has been a good experience. We use the product daily and since implementing it, we have only had one day where it was malfunctioning and they rectified the issue the same day, so it didn't have a major impact. Anyone looking for a text platform that provides a wide variety of functionality for a relatively low cost should be checking out Text Request.

An affordable alternative to many other text platforms, Text Request is bursting with features and options. While our company may not use many of them (as we just don't have a need yet), for the price, it was a no-brainer to choose them over other options. It was easy to implement and the support was there to get it done and get it done efficiently.

The interface for some of the features can be somewhat cumbersome at times, however, it is also still pretty easy to figure out.