Zipline is a platform that I actually look forward to using, and has made my work significantly easier and my business infinitely more efficient. We all know communication is key in everything eery company does - so the benefits we've received have spread across every facet of what we do. I couldn't imagine us working without it.

It seemed to be the only product on the market designed with the end-user in mind; the retail store team. Reports, analytics, roll-ups, etc are useless if the target of your communication can't get the basic information clearly and easily. Zipline was something that required no training for our team to use, it's so intuitive and clean that new hires can pick it up immediately and get going. This is even more significant when all of our training and on-boarding is hosted there!

I wish I had a bit more personal control in maintaining our user lists or editing certain areas of the site. But the customer service team are ever present, fast, efficient and seemingly prescient at times - all of that means it's really no bother to ask them to do what I need and it's usually done in less than 15 minutes.

Overall, our partnership with Zipline has been very positive. They have terrific customer support and always seem to find a way to help when we need it.

Zipline radically changed how we communication with our stores. The platform is so intuitive to use that it enabled a smooth rollout and our store teams enthusiastically adopted it. The search function is effective and efficient making it super easy for store teams to find the information they are looking for. The platform also makes it easy for our field managers to stay informed and understand the information that their stores received. At all levels, Zipline has enabled our organization to access our field communication and stay informed.

Zipline has been a willing partner and willingly accepts feedback and suggestions for their product, many of which they implement quickly. We are currently partnering with Zipline to provide more flexibility with tasks and assigning different types of tasks when needed in different situations.

Not the best. I've used better. I can't even use it at home

It's easy to sign into if you are in the vicinity of your store

I can't access anything within the app unless I am within a certain distance of the store

Very great all around!

I really like how easy the software is to use on both your PC & iDevice, the system is the same on both platforms. In addition, the support we receive from the team is next level and unlike any other vendor we have worked with before.

There are a few things we are hoping to grow with the platform over the next few years, but we know we will get there :)

It's been really terrific. The people are awesome, the support is fantastic, and the software is top-notch.

Zipline had what we needed and is so easy to use. We work across North America, with licensees in the US and Canada. Each licensee is it's own business with a license to use our technology. We needed a central repository of information, task tracking, and communication, which fit Zipline perfectly. We love that we can customize our look & feel, build out visuals for our library folders, and that it's easy to learn and use.

So far, nothing. The only suggestion for improvement I've received is to add the ability to initiate an email from the system. That is, add a link / icon for a user to click on where it automatically creates a draft email with specific content.