Guru
About Guru
Guru Pricing
Guru is offered across four pricing plans, outlined below. A free trial is available for our paid plans. Starter plan: Free for teams with 1-10 users; $5/user/month for 11+ Builder plan: $10 per user per month when billed annually; and $12 per user per month when billed monthly Expert plan: $20 per user per month when billed annually; and $24 per user per month when billed monthly Enterprise: Contact Guru for pricing details
Starting price:
$18.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Guru
1 - 5 of 263 Reviews
John
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed January 2022
the more you put in the more you get out!
Nate
Verified reviewer
Computer Software, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2021
Simple to use, easy to update, and way better than Google Drive
I've talked to our head of enablement and she's a big fan. It's not as powerful as a Seismic or ThoughSpot, but not sure if that's really an apple to apple comparison. If you need a better way to organize sales material, important internal employee info, (i.e. equity FAQs, or ERG information, etc.) than this is much more seamless and easily searchable way for your team. It will save them time vs. going down the rabbit hole in DRive, Dropbox or Box.
PROSWe use Guru from everything to HR, Finance and Sales. The "cards" are easy to set-up, they're time-stamped so you know they're up to date, and you can give a set of people admin access to make updates. For everyone else, they can leave comments and make suggestions so your data stays fresh and can be crowdsourced. I personally love the Chrome plug in, the search in Guru is really good and I rarely have trouble finding a card for whatever I'm searching for. One thing I also like is you can download the card content to PDF< this comes in handy when the content is customer facing, just 1-click and fire it out off in an email or copy the content and paste.
CONSLike anything, the cards can get a bit out of control, it can be hard to update and integrations are limited. It's still much easier and simpler UI than just creating a bunch of folders in Drive. I personally like it much more than Concur as well.
John Renan
Telecommunications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2024
Game Changer
Kudos to Guru Team for keeping the tool up to date and easy to use. 10/10 for sure!
PROSIt's very user friendly, easy to search related articles or information using keywords. We rarely encounter any lags or latency while using the system.
CONSI think that would be allowing the user to customize or personalize the page. Like with google, where you can change the background images.
Roman
Verified reviewer
Information Technology and Services, 1 employee
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2020
Guru for Users
so far so good while am still learning how to maximize this platform
PROSI just started using this and noticed that it's an all-in-one platform for managing things like projects and tasks
CONSthe help tool wasn't as efficient as I thought it would be as the self-help was not as intuitive while on-the-go usage/training
Pearl
E-Learning, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
You will never get behind with Guru!
My whole experience with Guru has been excellent. It greatly improved our team's knowledge management and collaboration operations. Guru's user-friendly design and powerful capabilities make it simple to generate, organize, and distribute information effectively.
PROSWhat I love about Guru is its ease of use. It's not complicated to navigate and is easy to access which is important for someone who works in Support. I use Guru daily to check on our FAQs especially when I speak with my customers to make sure that I am giving the right information about the product they are inquiring about. It has also helped our whole team to store the SOPs that we can use as a reference when we need to restudy different processes.
CONSI just hope there's an option to send a notification to your email if you fail to verify a document you created after X days.
Reasons for switching to Guru
It's cheaper and Guru has more functions we can take advantage of compared to Confluence. It is much easier to use and has clearer UX.