All BoxHero Reviews
1-16 of 16 Reviews
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Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Solution for inventory
Good and easy to use
PROSSimple and simple User interface, easy to get product quantity
CONSNot in decimal , proof of entry are needed.
Vendor Response
Thanks for your review and we are glad to hear that the UI is simple and easy! Our mission is to make inventory management as easy as possible so that the business owners like yourself can focus on growing your business, not on petty inventory management.���� We will continue to enhance the app including your comment on adding the decimal input feature soon. Please feel free to reach out with your feedback anytime! Thank you!
Replied February 2023
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
Easy, Simple and useful app.
It is very easy to use the app on your cellphone. It's not too complicated software as compared to others.
CONSThe pricing is not that great. I may switch to other software as box hero is increasing pricing.
Reason for choosing BoxHero
Easy to use and no scanner required or no special printer is required for a printing label
Vendor Response
Thank you so much for your great review and we are very glad to hear that you are enjoying our app! Our first priority as inventory management app developers is to make the app as easy as possible so that any first-timer could use it without a lengthy, complex onboarding process. We will continue to enhance our app so please feel free to give us feedback. We truly appreciate your business. Thank you!
Replied February 2023
Douglas
Farming, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Box Hero for inventory control
It is convenient way to know what I have in the warehouse when I am in the store and running down on product and I am talking to a customer I can use it and know that I can go get for them.
PROSI use this more for my warehouse so I know what is available to restock in our store and to keep my supervisor up to date when we need product.
CONSOnly one UPC can be put in for one product, I have some products with more than one UPC.
Reason for choosing BoxHero
The ease the app and the cost, it was affordable.
Vendor Response
Thanks for the great review. It is our strength that the app is mobile-friendly and cloud base so that you can get the real-time inventory status. We are glad to hear that you can use the app to check what is available in the warehouse rather than going to the actual place to check. We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you!
Replied February 2023
PRAKASH
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Best application for simple management of stocks
Simplicity of application interface Person with basic English knowledge can also use it very easily
CONSSharing photos of products Share option not given Also multiple photos of product cant be added
Jenna
Apparel & Fashion, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Excellent inventory software which helps manage materials and stock on hand well!
Best software find of 2022!
PROSExcellent inventory software which helps manage materials and stock on hand well! I love that it has an android app, I love the low stock warning notifications, and excess stock. Great that I can upload a photo of the stock/material. I love that I can add my own categories of things.
CONSNone. I liked everything so far! :) I didn't find something I didn't like.
Reason for choosing BoxHero
Sortly app didn't even log in. So ditched it immediately.
Vendor Response
Thanks for the great review and very glad to hear that you are enjoying our app. We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you!
Replied February 2023
Carine
Information Technology and Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2023
BoxHero Review After Trial
Overall is good, i like the mobile app which very ease for use
PROSThe ease of engagement for stock in & stock out process. Mobile app feature support.
CONSDashboard can't customized, that will be good if the dashboard feature allow us to customize it.
Reason for choosing BoxHero
BoxHero is a system which ease of use from user perspective.
Youngjae
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
With BoxHero, inventory management is hassle-free.
Overall, the Boxhero app is user-friendly and provides clear instructions on how to use it. One of its strengths is its user-friendly nature, which allows for easy adoption by anyone, and its intuitive design enables employees to grasp it quickly and with minimal effort. Also, the customer service is very responsive and provides friendly and timely assistance when addressing my inquiries. For store owners seeking a hassle-free and efficient inventory management solution, I highly recommend BoxHero.
PROSI have a lot of auto body parts that need to keep track of stock in and out every day. They come from all different trading companies with all different kinds of barcodes and serial numbers. The first thing I like about the BoxHero app is that I can create my unique barcodes and print them to keep track of inventory. The unity of barcodes on products makes it easy to monitor the stock in and out. Also, I can access the stock history, even when I'm away from my shop, using a mobile app that seamlessly syncs with my PC. This way, I can conveniently manage the stock inflow and outflow from anywhere, and stay on top of my business on the go.
CONSI am unable to print labels directly from the mobile app using the Bluetooth-connected printer. Upon inquiring about this feature with customer service, they informed me that it is currently on their development agenda and being considered for future updates.
Reason for choosing BoxHero
Despite offering similar features, BoxHero was more cost-effective than Fishbowl Inventory.
affaan
Furniture, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed July 2023
boxhero rocks
each and every feature is best for my use.
CONSjust it is little expensive because we just want to do inventory accounting and for other we have another software that is tally. erp.
Vendor Response
Thank you for your great review and feedback. We are glad to hear that the features are very helpful for your business. We will continue improving our product and service. Please feel free to reach out for any questions or concerns. We will do our best to assist you in every way.
Replied August 2023
Jai
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
my box my hero
Immediate checking and telling my staff that howmuch stock is available .
PROSAll the features are very useful . its fun to use. I used to first do manually on book but now its exiting .
CONSWell once i tried to do it offline but it dint work.
Reason for choosing BoxHero
because i had taken a trial of this product , and i loved it . it was like love at first sight.
Reasons for switching to BoxHero
because there was too much use of stationary, and scribbling,drawing lines, in short life is to make things easier .
Vendor Response
Thank you, Jai, for your great review. We are glad to hear that you don't have to do inventory management manually again! We will continue to enhance our app to accommodate your offline use in the near future as well. Please feel free to reach out if you have any questions or concerns.
Replied February 2023
Emad
Food & Beverages, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Thanks the bes application
Thanks the bes application Is very good
PROSThanks the bes application Was very nice and informative I will try it
CONSThanks the bes application For this project
Gonçalo
Wholesale, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Amazing easy solution for inventory and stock control
Seamless, intuitive, happy
PROSEasy to integrate on a running company without any need for external support
CONSI wish it had faster shortcuts for stock in/out
Reasons for switching to BoxHero
It was impossible to keep track of stock this way
Vendor Response
Thank you, Gonçalo, for your great review! We are glad to hear that our app is easy to use. It is our first priority to make the app as easy as possible so that the business owners can focus on growing their businesses rather than spending time learning how to use the inventory management app. You can easily carry out stock in/out transactions by barcode scanning with the in-app camera. Otherwise, you can upload an Excel file with all the stock in/out information in bulk. If you need any support or have questions, please feel free to reach out. Again, thanks for your business and for leaving us a great review.
Replied February 2023
Michael
Architecture & Planning, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great easy to use product
So far it does everything I need it to do for a small business was with 2-10 employees
PROSEase of usePowerfulCounting and integration with other products
CONSRead the directions-lolI deleted my inventory or so I thought but they helped me out
Reason for choosing BoxHero
Ease of use
Reasons for switching to BoxHero
Needed more reporting and running inventory
Vendor Response
Hi Michael, Thank you for using BoxHero. We're glad to learn that our app is a good fit for your business! We can help in any way to make inventory management easy so that you can just focus on what is more important for your business. Please feel free to reach out if you experience any trouble.
Replied January 2023
Derek
Furniture, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed February 2023
Boxhero review
I really liked the user friendly application, and the ability to stock in or out products with ease
CONSNothing on the top of my head. I'll think about it
Barbara
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great investment
We really like the ease of use. You start instantly very easy
CONSWe tired to find another product but vero cost effective
Vendor Response
Thanks for the great review and very glad to hear that the app is easy to use. It is our strength that anyone can use the app without a lengthy, complex onboarding process. It is our mission to make inventory management less stressful and cost-effective! We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you!
Replied February 2023
Thomas
Health, Wellness and Fitness, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2023
My dialysis supply management
The ease of use and it’s features are impressive.
CONSThere are not any thing that I don’t like about BoxHero
Todd
Entertainment, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Convenient setup and good value for the price
Overall, it was a great use for our product environment
PROSWe needed a product that was flexible for our changing product environment and reasonably priced, this software delivered on both!
CONSThe training for users could use some improvement, we found it a little bit difficult to onboard individuals
Vendor Response
Thanks for the great review and very glad to hear that the app is flexible to accommodate your business need! We are in the process to develop onboarding materials (e.g. demo videos, etc.) at the moment. Although our app has a very easy, simple UI, we understand that some of the features need more instruction. We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you!
Replied February 2023