All EasyEcom Reviews

1-25 of 26 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Akhil Suhas

Verified reviewer

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

One stop OMS for multi-channel commerce

the onboarding process was smooth and the ui/ux is better than the previous vendor we were using.

PROS

you can add multiple warehouses without additional costs

CONS

it can be buggy at times, would need to clear cache multiple times.

Reasons for switching to EasyEcom

each additional warehouses had high monthly costs

Brijesh

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Futuristic e-commerce and WMS solution for your business

We are using it since last 3 to 4 years and we are happy with it. It's automatically inventory synchronisation feature helped us to improve our productivity. We don't have to login every marketplace website for inventory updation. It's Real time inventory synchronisation feature helped us to reduce orders cancellation rate due to non availability of stock. Barcode based WMS enabled us to use handheld devices for picking and putaway, which ensures maximum inventory accuracy.

PROS

1) Multi sales channel integration at one place. 2) real time inventory synchronisation on all channels. 3) Orders processing for various sales channels from one place. 4) Suitable for all types of inventory i.e electronics, apparels etc. 5) Inventory can be maintained in bundled sku also. 6) Improves productivity and saves manpower cost. 7) Easily accessible from anywhere no need to depend on particular system. 8) Smart e-commerce and WMS solution. 9) It helped us to implement barcode based WMS at our warehouse. 10) We can use Handheld device for picking and putaway which ensures maximum inventory accuracy.

CONS

We are using Easyecom since last 3 to 4 years and we didn't faced any single issue with it till now.

Harshit

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2018

Not 100% secure entry for payment reco.

Time saving .

PROS

No doubt, this software is very friendly, easy to access for every module, like invoice sync payment & credit note .

CONS

I am using this software from last more than two year but from 1st day to till day i am not 100% secure, that which entry sync that are correct or not, always check single single entry mainly this types problem facing in payment reco.

Yogesh

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Manage multi channel orders and inventory easily

We are using Easyecom since last 4 years and we are happy with it. Multi channel orders processing from one place not only saves our time but also increase orders fulfillment rate. We have achieved 1000 orders processing target daily with same manpower. Earlier it was around 300-400 orders only.

PROS

1) Multi channel orders can be processed from Easyecom 2) It enabled us to automate warehouse processes. We able to implement barcode based WMS in our warehouse. 3) We can create and process Offline/manual orders also. No need of another software is required. 4) It has feature to get Inventory synchronised automatically marketplace wise. 5) It has helped to improve productivity, order fulfillment rate. 6) number of marketplace can be integrated with Easyecom for easy orders processing and inventory management.

CONS

It requires minimum bandwidth of 4 mbps. It will not work properly until there is sufficient bandwidth.

Kumar

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2022

Best WMS For Online B2C Business

PROS

Inventory management and order processing.

CONS

At times slow and has no proper analytics on the dashboard.

Deepak

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best Warehousing Management Software

I have been using EasyEcom from past 2 years. It's a very useful and interesting plate form to manage all your marketplace inventory and also order processing. My personal opinion is past 2 years is good. Support staff are also good and resolve all your problem within a minutes. Overall good Team & good support system.

PROS

Very much easy to handling and reliable.

CONS

Sometimes its facing system down. Recommended to upgrade strong software.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

A Review on Using Easyecommerce

PROS

Intuitive and Easy to use, cost effective

CONS

One of the key reasons to buy this product is its purported ability to plug into multiple ecommerce platforms. But that has not been the case with a number of e-commerce platforms in India not yet covered by easyecommerce

User Profile

anup

Verified reviewer

Apparel & Fashion, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2022

Easy Ecom order and warehouse management software for e commerce portal

I have been with easy e com from 2016 have a good experience

PROS

Service they are slow but they do revert

CONS

The software is a bit slow and takes time to load and have few bugs every time

Reason for choosing EasyEcom

Service and suppoet

Anshul

Warehousing, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2018

overall software is good easy to use auto GRN is nice feature.

PROS

i like most that report are well organised and inventory view by sku and shelf is good. auto grn is good feature and it save time. shelving is easy to create . rest features are ok like master sku creation changing product attribute etc.

CONS

i personally feel that some feature are missing that should be included. 1. SKU transaction history is missing . 2. order wise pickslip generation is missing. 3. rollback option for GRN or SALE. apart from that some features i dont like. 1. if we do auto grn vendor name is auto selected first one it should not be like that there should be none selected after selecting the vendor it should be ask for reference no. if we do upload autogrn template and clicked doubled it takes double grn but if refernce no. is there it should show error msg reference no.already uploaded to avoid double GRN. rest i still using it and walked through some features.

Samir

Cosmetics, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Tech support is amazing

The software is not user friendly but the tech support is fantastic. Need an ACCOUNT MANAGER URGENTLY.

PROS

Processing orders are simple. It helps streamline orders and shipments.

CONS

Creating a random bundle of products becomes difficult here, whereas its easier in software like Unicommerce. It takes a lot of time to understand this software. Could be made a little simpler. Its very difficult to understand this without tech support. An account manager is really needed

Brad

Warehousing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

World class software - UI can use some more work

We used the solution for inventory forecasting for your eCommerce business. Now our buyers have full visibility and control. Our inventory efficiency has increased by 28%

PROS

- Enterprise grade quality at affordable pricing - Major integrations available - Excellent customer support - Open for suggestions, personalized service

CONS

- UX can be improved. There is a learning curve, but with their responsive support, we are ok. It does requiring getting used to for few days

Aamir

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Easyecom feedback

Great

PROS

Easy to use. Fast and friendly. Quick to learn for ground staff.

CONS

Nothing as such. All things are good and positive

Reason for choosing EasyEcom

Cheap and better support team

Jaymin

Textiles, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Exceptional Service

PROS

Its a great solution to manage all your eCommerce portals under one roof. i really like the quick solution of my eCommerce needs. It is quite convenient to manage entire Inventory in a single platform. saves a great amount of time and energy.

CONS

i have nothing to complain about. I am totally satisfied with the service.

VIKAS

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

best

Good to choose third party software like easyecom. It facilitates all kind of services which is required for a seller ..

PROS

I like the tally sync feature. Secondly I like order processing. Return management is serve great purpose.

CONS

upgradation require in return management and price sync ... all others features are good like order processing etc..

Harshit

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2019

About EasyEcom

Overall experience is good, I'm using software from last 2+ Year, required better customer support .

PROS

I like the tally sync feature. Software is very easy to use, features are good.

CONS

You can Sync all type transaction on one platform , like Sale Return Payment and reconciliation also.

Abhishek

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

A nice software for sellers

Easy Order processing, accounting, centralized inventory management and reconciliation on a single platform.

PROS

multi channel and multi option accounting facility multi channel inventory management centralized order processing various report generation team management

CONS

UI simplicity is yet to be attained marketplace dependency is high hence issues occur anytime. lesser manpower managing system hence delay in service requests

Nitin

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Check all the features before you switch from existing software.

Not at all happy with the software, the team is non-responsive, slow , and inexperienced.

PROS

Nothing , since we started using it. Now we are stucked.

CONS

Everything, starting from the user interface, search options, easy of making invoices , team response.

Reasons for switching to EasyEcom

it was presented to us as a single solution against the 2 software we were using but it was a blunder switching to Easyecom.

Sakina

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2018

Good Supportive Software Good For Money and Provides all Solutions

PROS

Support and Reconciliation is too good and value for money.Ease of Use and Good Quality. Helps a lot in Handing Online Business Challenge

CONS

Time Stretcher It Takes a lot of time too solve issues ,which makes the software things usability issue

ASIF

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Wonderful

PROS

Simple & Easy to use,as a layman you can use it,i.e, no need to be a professional to use the Software.

CONS

Everything is OK, sometimes some technical issue's happens which is normal in any software and will be resolved by the tech team quickly.

Amanda

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

They'll take your money and you'll never hear from them again

Miserable.

PROS

We purchased this as part of a lifetime promotion they were running so the price was fantastic given the number of features they promised.

CONS

There is no customer support. And when you can get someone to answer, they do not provide solutions and stop responding within a few minutes. It also changes inventory levels in our Shopify site- even for products that are seemingly not found in our EasyEcom dashboard. Also, it auto assigns SKUs to products that then can not be changed.

Lord

Business Supplies and Equipment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Business Growth

Centralized inventory system, order processing being easy, and everything make it easier for my business to thrive.

PROS

This is a real value for money for my company. the tally sync is exceptional and inventory keeping is very imperative, it is so easy ad convenient to use.

CONS

Everything is fine for me and I have no cons for this it is actually one of the best.

User Profile

Anurag

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

A very good tool for inventory management, reconcilliation for D2C brands

PROS

does what it needs to do, good support, team is always developing new features without asking!

CONS

took some time initially for the integration

User Profile

Gaurav

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2017

Their support is UNINFORMED, UNPROFESSIONAL. order processing doesn't work,Tally integration is fake

CONS

-Tally integration team doesn't know how to do it -Every morning order processing for one or the other site is not working -Their support is uninformed, unprofessional and they have no SLA. They would resolve an issue if they feel like. - solutions to all problems is wait for 10-15 mins, after which their chat window will close. -The support is offline also during business hours! -So there are multiple issues in their product and the support is offline. -The person who sold u the product will stop responding to u. In my case, it was a guy. -Basically all employees u contact will ping-pong ur issue. You will be frustrated

Dev

Warehousing, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Inventory & Warehouse management

PROS

Inventory management and warehouse management

CONS

Some time inventory sync error is happening with few channel Like - FYND

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Customer care support

good

PROS

Inventory management is my most liking in this software.

CONS

order processing is my least like in this software

Showing 1 - 25 of 26 Reviews