LABEL MATRIX
About LABEL MATRIX
LABEL MATRIX Pricing
Starting price:
$255.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for LABEL MATRIX
1 - 5 of 42 Reviews
Jamie
Packaging and Containers, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
My Review
What I like most about Label Matrix is being able to have as many custom labels as needed. It keeps it consistent, so the customer gets what they ask for every time.
CONSThe only problem we have come across is running out of our license. I'm not aware if a notice is sent out ahead of time or not, but this will cause the system to be down for a day, sometimes longer.
Vendor Response
Thank you for taking the time to review! Our Marketing team sends out emails to end users when their license is set to expire (they usually send out a few, a couple months out from expiration). Our renewals team also sends out emails about licenses expiring. The email that is connected to the software license might not be active in your organization anymore, which could be why your team doesn't know of the expiration dates! Give us a call and we can help so this doesn't cause any system downtime for your organization. 414-837-4800
Replied April 2024
Bradyn
Retail, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2024
20 Years Experience
Love the software, hate that every year when i upgrade laptops it becomes such an issue to get the software moved over. I am currently running on a 10 year old version because customer service always wants me to pay 100's of dollars for some upgrade that will not enhance my use of the product.
PROSI love the ease of adding barcodes for marketing materials, printing labels and creating basic signage.
CONSI HATE that my software basically becomes useless when I upgrade my laptop.
Reason for choosing LABEL MATRIX
It was better at the time, however the other laptops in my company have made the switch.
Vendor Response
We apologize for the challenges you are experiencing! Please reach out to our Senior Technician Shawn, at customersupport@teklynx.com, he can help you overcome this issue/walk you through the process of deactivating the software license before upgrading which should be a smooth experience for our end users.
Replied April 2024
John
Computer Software, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2024
Teklynx was wrong
Nothing nothing nothing nothing 40 characters
CONSTeklynx first told our customer that it was a product that could be interfaced with and controlled like CodeSoft and BarTender. When having difficulties and questions during our software development, we were then told that No, you shouldn't be using LabelMatrix like that. At which point the customer and our company were already committed and had to proceed with lackluster support from Teklynx.
Vendor Response
We are sorry to hear you had this experience and we would like to make it right. Please reach out to our senior support technician, Shawn, at customersupport@teklynx.com, and we can address the concern and discuss more details so we can help you directly.
Replied April 2024
William
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
I like Label Matrix
I've been selling and using Label Matrix for 40 years. It has evolved into a wonderful label generation software package at a very manageable cost, affordable for every business. It has the high power features to get the job done for every business need.
PROSIt's easy to use, it's very functional, it has OBDC functionality so a database can be constructed and with a single label template information can be pulled from the database to print multiple different labels.
CONSIt doesn't have the ability to do curved characters
Vendor Response
Thank you for the review! We are happy to see its easy for your team to use. LABEL MATRIX actually does have the ability to create curved characters! It is under TextArt in the software. If you need more help finding it, please call customer support at 414-837-4800 and they would be happy to assist!
Replied April 2024
Jeremy
Consumer Goods, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Happy customer
So far my experience with Label Matrix has been pleasant. Designing labels is easy to do using the label design software, and transferring the draft into batch print jobs has been easy. Explaining to users how to navigate the software after initial setup was fairly simple and our end users were able to pick up the ins and outs rather quickly.
PROSI really enjoyed the technical support and customer service I have received from Label Matrix software and company. Their technicians were able to get us up and running in a high demand distribution warehouse.
CONSThere was a bit of a learning curve for our end users to figure out how to print correctly. The print screen could be simpler.
Vendor Response
Thank you for taking the time to review! If you ever need help utilizing other features of LABEL MATRIX our support team is here for you.
Replied April 2024
