ZapInventory

RATING:

4.6

(44)

About ZapInventory

ZapInventory is an inventory management solution that caters to businesses operating across diverse sales channels. The platform is engineered to streamline inventory control operations, offering a unified dashboard that provides visibility into every facet of inventory operations. With ZapInventory, businesses can manage their purchases, sales orders, invoices, and supplier relationships within a cohesive ecosystem. The software's design ensures that users can harness its full potential without the need for extensive training. ZapInventory's features, such as low stock alerts, empower businesses to proactively manage their inventory levels, thereby minimizing the risks of overstocking or stockouts. The platform offers a streamlined process for data entry and inventor...

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ZapInventory Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ZapInventory

1 - 5 of 44 Reviews

User Profile

Raul

Verified reviewer

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2019

Finally able to know stock variations and add them into the financial results

PROS

I have been running an small ecommerce store in for several years. And I had the issue that at the end of each month, I did not the money that I was doing. I mean, I know the total amount of sales, even the expenses or the period (for each 3 months of accounting reports) but I did not know the value of the items sold, and the stock variations. Also I could not clearly say what items sell better in percentage to discover new lines of products with high demand. ZapERP is able to solve those issues, and give a figure at the end of each month to know the profitability or not of the business thanks to integrations with the store (Magento 2) and feel secure about future planning.

CONS

I liked very much the attentive service that the business offers. Just next week after my sign up, the CEO call me via video call to check that everything was working well, and take note of suggestions on improvements. Even when it is a relatively new product, the company is well back up and working very professionally.

Dayle

Chemicals, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Excellent Multi-location Inventory

I cant really speak bad about the experience I have had, all has been great so far!

PROS

I love the fact that it is easy to use, easy to setup, fast replies from customer service, and the ability for it to grow more without limitations. It can be linked to other services such as WooCommerce & QuickBooks which is definitely an advantage over competitors.

CONS

The only thing missing is some-kind of WooCommerce plugin to actually add in the multi-locations into your WooCommerce website. This would complete the package.

Reason for choosing ZapInventory

ZapERP offers a lot more features than its competitors for a much cheaper price. It also has the capabilities to separate quantities per location, instead of an overall quantity from all locations. And you do not need to have a duplicate of all items in an inventory for each location. Only 1 inventory with various locations meaning you keep the same SKU (product code). This is the CORRECT way to do it.

Cynthia

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2019

Unfortunately it doesn't actually work

Great theory, never did get it working.

PROS

The interface is beautiful but not always intuitive. However it's easy to learn.

CONS

The problem is, with Woocommerce it just doesn't work. Despite the fact webhooks are working async with another shipping platform, ZapErp simply bottlenecks throwing a bunch of pending webhooks (over 26000 of them) and could not get it to run. The logs show nothing on my end which means despite their assertion it's a plug in conflict, it's not. Bottom line is their integration has major bugs and I was very patient. We started trying to work out bugs on June 19, and by July 31 I had finally had enough. If you have a Woocommerce store with a lot of products don't bother until they either a) get a developer that understands how to properly execute their API under PayLoad or 2) They figure out how to prevent their webhooks from failing.

Reason for choosing ZapInventory

I didn't, I chose to go with Ordoro this morning. As a busy business owner I simply do not have time to trouble shoot the product over and over. Their invoicing to the vendor did not work as it should either. I found numerous instances of things just not working. They are not ready for woocommerce prime time. The owner is a nice guy but in the end I don't think he could get his brain off assuming it was a plug in or security plug in conflict (was neither as I checked). Bottom line is if you are going to integrate with Woocommerce you need to have a highly technical knowledge and understanding of Woocommerce and the Wordpress frame work. This means keeping up with updates and changes.

Vendor Response

Hey there, good catch but if you check ZapERP system now - and connect your test woo-commerce store, all data will be synced automatically. Actually, in order to pull data from the store, it is important that your server security settings allow data extraction, without it, ZapERP can not pull. Once again thanks for noticing. I hope you will come back and try ZapERP again. We will be more than happy to assist.

Replied November 2019

User Profile

Coën

Verified reviewer

Hospitality, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Production ready for SME

My use of Zaperp has been for some time now, and I have become accustomed to all the features it has to offer. It is important for me to monitor my business assets using this app, but it is not fully compatible with my online business. The way I see it, it would be ideal for traditional warehouses where physical products are stored in them. Zaperp is worthwhile due to its integration capabilities.

PROS

- Very active development - Compliant to most best practices in ERP - Has a big set of features that every ERP is covering - Fast support also for custom (paid) inquiries - fair price

CONS

- Translations not on point for e.g. German - Sometimes lacking features - Loading times are a bit of killer - For more established business this could be a bit underwhelming software

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

ZAP ERP Accounting, gives you the real financial information you need as a business owner

This software has meant that clients can get more detail on their businesses without referring to their accountant and using complex excel functions like vlookups and pivot tables. It has helped especially growing online businesses who are our clients.

PROS

As our small business clients become more confident with entry level bookkeeping systems, they begin to require financial information like best selling stock items and stock levels to measure stock redundancy. We shopped around for a while and found that ZapERP Accounting can do this for them and is not complex to learn. It has been great and as our smaller clients grow, this software is proving to be just what the accountant ordered.

CONS

As an accounting software for growing businesses, I really cannot fault this. It syncs well with Woocommerce and other online platforms. We are happy