ZapInventory
About ZapInventory
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Most Helpful Reviews for ZapInventory
1 - 5 of 44 Reviews
Raul
Verified reviewer
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2019
Finally able to know stock variations and add them into the financial results
I have been running an small ecommerce store in for several years. And I had the issue that at the end of each month, I did not the money that I was doing. I mean, I know the total amount of sales, even the expenses or the period (for each 3 months of accounting reports) but I did not know the value of the items sold, and the stock variations. Also I could not clearly say what items sell better in percentage to discover new lines of products with high demand. ZapERP is able to solve those issues, and give a figure at the end of each month to know the profitability or not of the business thanks to integrations with the store (Magento 2) and feel secure about future planning.
CONSI liked very much the attentive service that the business offers. Just next week after my sign up, the CEO call me via video call to check that everything was working well, and take note of suggestions on improvements. Even when it is a relatively new product, the company is well back up and working very professionally.
Dayle
Chemicals, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Excellent Multi-location Inventory
I cant really speak bad about the experience I have had, all has been great so far!
PROSI love the fact that it is easy to use, easy to setup, fast replies from customer service, and the ability for it to grow more without limitations. It can be linked to other services such as WooCommerce & QuickBooks which is definitely an advantage over competitors.
CONSThe only thing missing is some-kind of WooCommerce plugin to actually add in the multi-locations into your WooCommerce website. This would complete the package.
Reason for choosing ZapInventory
ZapERP offers a lot more features than its competitors for a much cheaper price. It also has the capabilities to separate quantities per location, instead of an overall quantity from all locations. And you do not need to have a duplicate of all items in an inventory for each location. Only 1 inventory with various locations meaning you keep the same SKU (product code). This is the CORRECT way to do it.
Cynthia
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2019
Unfortunately it doesn't actually work
Great theory, never did get it working.
PROSThe interface is beautiful but not always intuitive. However it's easy to learn.
CONSThe problem is, with Woocommerce it just doesn't work. Despite the fact webhooks are working async with another shipping platform, ZapErp simply bottlenecks throwing a bunch of pending webhooks (over 26000 of them) and could not get it to run. The logs show nothing on my end which means despite their assertion it's a plug in conflict, it's not. Bottom line is their integration has major bugs and I was very patient. We started trying to work out bugs on June 19, and by July 31 I had finally had enough. If you have a Woocommerce store with a lot of products don't bother until they either a) get a developer that understands how to properly execute their API under PayLoad or 2) They figure out how to prevent their webhooks from failing.
Reason for choosing ZapInventory
I didn't, I chose to go with Ordoro this morning. As a busy business owner I simply do not have time to trouble shoot the product over and over. Their invoicing to the vendor did not work as it should either. I found numerous instances of things just not working. They are not ready for woocommerce prime time. The owner is a nice guy but in the end I don't think he could get his brain off assuming it was a plug in or security plug in conflict (was neither as I checked). Bottom line is if you are going to integrate with Woocommerce you need to have a highly technical knowledge and understanding of Woocommerce and the Wordpress frame work. This means keeping up with updates and changes.
Vendor Response
Hey there, good catch but if you check ZapERP system now - and connect your test woo-commerce store, all data will be synced automatically. Actually, in order to pull data from the store, it is important that your server security settings allow data extraction, without it, ZapERP can not pull. Once again thanks for noticing. I hope you will come back and try ZapERP again. We will be more than happy to assist.
Replied November 2019
Coën
Verified reviewer
Hospitality, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Production ready for SME
My use of Zaperp has been for some time now, and I have become accustomed to all the features it has to offer. It is important for me to monitor my business assets using this app, but it is not fully compatible with my online business. The way I see it, it would be ideal for traditional warehouses where physical products are stored in them. Zaperp is worthwhile due to its integration capabilities.
PROS- Very active development - Compliant to most best practices in ERP - Has a big set of features that every ERP is covering - Fast support also for custom (paid) inquiries - fair price
CONS- Translations not on point for e.g. German - Sometimes lacking features - Loading times are a bit of killer - For more established business this could be a bit underwhelming software
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
ZAP ERP Accounting, gives you the real financial information you need as a business owner
This software has meant that clients can get more detail on their businesses without referring to their accountant and using complex excel functions like vlookups and pivot tables. It has helped especially growing online businesses who are our clients.
PROSAs our small business clients become more confident with entry level bookkeeping systems, they begin to require financial information like best selling stock items and stock levels to measure stock redundancy. We shopped around for a while and found that ZapERP Accounting can do this for them and is not complex to learn. It has been great and as our smaller clients grow, this software is proving to be just what the accountant ordered.
CONSAs an accounting software for growing businesses, I really cannot fault this. It syncs well with Woocommerce and other online platforms. We are happy