Integrum

RATING:

4.07

(14)

About Integrum

Integrum is a fully integrated, cloud-based or in-premise, QHSE Risk and Compliance platform. Used by organizations of all sizes, across diverse sectors of commerce and government to manage incidents; conduct audits and inspections; raise investigations; implement corrective actions; perform risk assessments; manage controlled documents; conduct training and eLearning; manage suppliers and contractors; and, create easy to understand dashboards and actionable business intelligence. Used by more than 1,000,000 people, in over 200 countries, Integrum is flexible, easy to use, and can be configured to meet the requirements of any organization or framework. With full online/offline capability and the IntegrumNow mobile app, Integrum is ideal for any type of workforce. ...
Integrum
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Integrum Reviews

Overall Rating

4.07

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

3.5

Showing 1 - 5 of 14 reviews

Con

Verified reviewer

Company size: 501-1,000 employees

Industry: Security and Investigations

Time used: Less than 2 years

Review Source: GetApp 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2020

Quality System

Excellent solution.

Pros

The structure and format of the system, and the Integrum team.

Cons

Zero issues as it is a great solution which is simple to use.

Shayne

Company size: 5,001-10,000 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

November 2016

Master Electricians Australia's Partnership with Integrum Management Systems

Master Electricians Australia (MEA) is a dynamic and modern trade association recognised by industry, government and the community as the electrical industry's leading business partner, knowledge source and advocate. As such, MEA provides members with a subscription based HSEQ System to help ensure members meet their obligations. The MEA safety system started as a paper based management system in 2007. In 2013 MEA made the decision to transform into a cloudbased solution for the HSEQ System. After over 12 months of searching, trialing and pressure testing prospective providers, MEA made the decision to partner with Integrum Management Systems (IMS) to develop a cloudbased integrated management system for the electrical industry and MEA Members. MEA and IMS designed and developed a system that managers: - Incidents - Inspections - Risk management - Document Registers - Auditing - Meeting management - Training management - elearning LMS; and - Business intelligence platform The IMS platform was great value for money, highly configurable and front end user friendly. The business intelligence platform that underpins the Integrum system is invaluable to providing an indepth data analysis of what is happening within the business. I would recommend working with IMS to any business looking for a state of the art, highly configurable and innovative business management system.

Pros

- The highly configurable modules of the system - Easy of use - Ability to design the user interface - Ongoing development - Value for money - Business intelligence reporting platform is very powerful - Ability to make configuration changes in house rather then having to go to Integrum for changes

Cons

MEA has a unique setup, with over 2500+ different companies falling under the same overall system. This has presented challenges as the Integrum management system had not been used in this capacity before. MEA and Integrum continue to reslove issues around this. There is currently limited mobile capabilities through smartphones, this area of the system is ever improving.

Geoff

Company size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

September 2021

CAF Aust RMIS

Very low uptake of the system, probably because of initial setup. Reports are poor and require significant effort to create for fortnight and monthly reports to the board. Frustrating that the system does not link risks, issues and controls.

Pros

The software has not failed, can be accessed by all in the company, could be worthwhile but not set up correctly.

Cons

Poorly setup, not intuitive for most users, reports are difficult to retrieve, no linkage between risks, no linkage to issues register, controls are not easy to manage or report, does not provide quantitative analysis, not all report functions work well, difficulty in reporting on basic indices such as top risk and exposure, reports are based on this month (not previous months which should be selectable)

Reasons for choosing Integrum

Was my choice

Response from integrum Management Systems

Hi Geoff. We are sorry to hear about your experience. We've passed your feedback onto the team. Please feel free to get in touch with us to discuss this further.

Replied September 2021

Phil

Company size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2020

Integrum White Label Review

Implementation of the software was successful with a very took take up from users. The reporting and analysis of information is quite straight forward.Other business units have seen the benefits of the system, which has required additional in-house development for other business functions. These have been implemented with minimal cost.

Pros

From a user perspective it can be very easy to use, especially for untrained workers, but is subject to how the processes are designed. The system integrated well into existing processes and gave us better analysis and reporting through the BI tool.

Cons

Integration with systems are easy, however when organisational structures are undertaken support is required from the vendor.

Samantha

Company size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

June 2020

User Review

Pros

Display size for most things is fairly easy to see and read

Cons

It feels very clunky, and when using it you feel like your at an end spot to be able to move along to the next part but its not, entering an incident and creating the actions can be very time consuming and not as user friendly as you would want. duplication has been to easy to do as it can take a long time for it to load, and then i need to log back in as an administrator to remove my duplicate and others that are communicated as its a common occurrence.