Kaseware
About Kaseware
Kaseware Pricing
Contact Kaseware for pricing details.
Free trial:
Available
Free version:
Not Available
Showing 3 reviews
Susan
Company size: 2-10 employees
Industry: Design
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
July 2019
Great Experience
Great product, great customer service.
Pros
Significantly improved my time spent on case management.
Cons
There wasn't anything I didn't like about the software.
Robert
Company size: 10,000+ employees
Industry: Hospital & Health Care
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
July 2020
Kaseware Administrator
Basically the user would put in a ticket describing their issue, the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.
Pros
The email feature was very helpful, It is nice to be able to email users from the ticket.
Cons
There were too many selection in this product to choose from and became very hard to use.
Reasons for choosing Kaseware
It was cheaper and the company we were contracted to owned to software.
Reasons for switching to Kaseware
More options to configure to our Origination.
John
Company size: 5,001-10,000 employees
Industry: Architecture & Planning
Review Source
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
1
January 2023
Software from 2001
Pros
Nothing. This software is so dated, complicated, difficult to use, not user-friendly. I feel like I am transported back to the year 2001 when I have to use Kaseware.
Cons
Everything. It's overcomplicated and difficult to use.