Kaseware

RATING:

3.00

(3)

About Kaseware

Kaseware is a cloud-based investigation management solution for corporate security and law enforcement teams in public, private, and non-profit sectors. This platform can help teams manage operations, cases, documents, plus more. With auto-fill forms, driver’s license scanning, social media search, graphing tools, link analysis, and geographical recognition data, Kaseware is designed to minimize data entry tasks and streamline operations. This solution includes a Supervisor Dashboard with configurable tools for task management, secure messaging, retention policies, records management, and user access controls. Teams can also access robust workflow engines and customize management tools that are suitable for case-specific needs. Additionally, Kaseware allows public...

Kaseware Pricing

Contact Kaseware for pricing details.

Free trial: 

Available

Free version: 

Not Available

Kaseware dashboard offers customizable modules.
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Kaseware Reviews

Overall Rating

3.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

4

Value for money

2.5

Functionality

3.5

Showing 3 reviews

Susan

Company size: 2-10 employees

Industry: Design

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Great Experience

Great product, great customer service.

Pros

Significantly improved my time spent on case management.

Cons

There wasn't anything I didn't like about the software.

Robert

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

July 2020

Kaseware Administrator

Basically the user would put in a ticket describing their issue, the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.

Pros

The email feature was very helpful, It is nice to be able to email users from the ticket.

Cons

There were too many selection in this product to choose from and became very hard to use.

Reasons for choosing Kaseware

It was cheaper and the company we were contracted to owned to software.

Reasons for switching to Kaseware

More options to configure to our Origination.

John

Company size: 5,001-10,000 employees

Industry: Architecture & Planning

Review Source 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

FUNCTIONALITY

1

January 2023

Software from 2001

Pros

Nothing. This software is so dated, complicated, difficult to use, not user-friendly. I feel like I am transported back to the year 2001 when I have to use Kaseware.

Cons

Everything. It's overcomplicated and difficult to use.