Additionally, the document production portion has been wonderful. We are not re-creating the wheel everytime we want to send something to a client, opposing counsel, or the court.

With Smart Advocate's features, updates, support, and innovation, there is no other way but growth. It's a powerhouse of a tool for great staff, which gives clients the most significant outcome.

For example, we are expediting electronic contracts/agreements to clients via text message and email, whereas other firms are still stuck on paper contracts.

Excellent case management system and terrific customer support.

I have a great snapshot of where our referrals are coming from and how much we spend on those campaigns. This generates a clear cost per case and cost per call.

Intuitive legal software with great customizations available and support.

The ability to customize every feature to best fit our needs. The quick responses from SmartAdvocate support and their willingness to listen to suggested changes.

I really like the added features for attaching documents that are applicable in that particular setting. We have been transitioning to going more paperless and SmartAdvocate is great for that.

That said, when a dislike does arise, reaching out to SmartAdvocate usually remedies our dislikes. For example, the recommendation was to set up multiplaintiff parties under one case number.

All the monitoring and reports you could want built in without exporting to a spreadsheet. Extremely efficient which increases productivity.

This program is extremely user friendly & my cases are all extremely organized.

It is both a good and a bad thing how much information can be stored into SA.

The lack of ability to seamlessly handle single event accident cases involving multiple parties.

The customer service is amazing and they respond quickly if you have questions. I love that they offer on line classes if you want to learn more.

This program is a great tool. It is very user friendly and I like the step by step training.

The customer service is excellent. If you ever have any issues at all they are always there to help.

Great product that is better and half the price.

This is an intuitive system that helps drive our success.

Inability to write custom reports and intake functionality.

Smart Advocate easily integrated into our firm with a relatively seamless transition from our prior case management software.

Overall, the software is a powerful tool to help with the day-to-day management of a large caseload.

Comprehensive Case Management and Endless Ability to Customize.

The only Personal Injury Case Management Software to consider.

The SmartAdvocate support team is amazing and very responsive.

It is a tad complex and can be intimidating for new users. The reporting features are also a little bit bulky and complicated.

Always helpful and quick to respond to any questions or concerns. I would definitely recommend Smart Advocate to any law firm.

Impressive capabilities to integrate with other legal software products.

I like the ability to customize the tasks and evenly distribute the workload using statuses and stages. Also, Dayhanarah is awesome.

Pretty user friendly once you learn the system.

Great, as someone who came into an office job for the first time, using this software has been easy, and is very helpful in organization.

It can be difficult to learn the system since there is a lot to learn, but once you know where everything is it's very simple to use.

US Dollar

The concept for SmartAdvocate was first created by a national plaintiff’s personal injury law firm.
In their search for a software product to help resolve many of their specific case management challenges,
they realized there were none on the market.

Over a 5-year period, a comprehensive wish list was developed. It included features that they and any law firm would use to save time and increase the efficiency and accuracy of handling cases and operational details. Next, a team of expert technicians and programmers, along with experienced personal injury lawyers, paralegals and law firm management consultants developed the first version of SmartAdvocate – with a unique and personalized focus on personal injury and mass tort litigation law.

More than two decades later, SmartAdvocate has evolved with dozens of major software updates and thousands of new features and enhancements released annually. 

Serving law firms in all practice areas worldwide, SmartAdvocate has remained dedicated to using client feedback, reviews, and requests as their main guide in software developments. Among SmartAdvocate’s proudest achievements is their 135+ integration partners that include services like eSignature, accounting software, texting, medical records retrieval, and much more.


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Case Management

Status Tracking

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Access Controls/Permissions

Contract/License Management

Electronic Signature

Docket Management

Communication Management

Document Capture

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Calendar Management

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