360dialog
About 360dialog
360dialog Pricing
Pricing is per WhatsApp business account or WhatsApp number.
Starting price:
€49.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for 360dialog
1 - 5 of 13 Reviews
Abhinav
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Powerful tool that gives control over WhatsApp
it's a feature loaded tool to get to and fro communication from WhatsApp via APIs and power of bots.
PROS360dialog has amazing whatsapp apis. I used it for my client Business to go live over whatsapp. Best part of it is you can have WhatsApp to and fro communication and control that with a bot. It's a amazing way to connect with your customers.
CONS360dialog has direct whatsapp api but currently WhatsApp has started it's competition cloud api by WhatsApp which is a cheaper substitute with sams number of functionalities.
Jasser
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great customer support and a master class for customer ease of use
Satsified partner
PROSThe dashbaord get a 10 out of 10 for easy of useDocumentation is clearl and concise
CONSNothing yet that I can think of to provide a negative comment
Cédric
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2023
Horrible
Our experience with 360dialog was a complete disaster. They automatically deducted funds from our CC without permission, and then kept charging us for months even though we hadn't used anywhere close to the supposed "free" limit of 1000 conversations a month.When we asked for our money back, they refused to give it to us unless we closed all our phone numbers registered with them. We complied with their demand and closed all our phone numbers, but still never received a refund. It's a total ripoff. They essentially stole hundreds of dollars from us and left us with no recourse.We strongly recommend that you stay far away from these scammers. If you are looking for messaging solutions, we suggest considering just directly using meta, as its a lot cheaper (no 50eu month fee per numbder) and you wont run the risk of getting scammed.
PROSOnly makes actually setting up a phone number for whatsapp easier than it is in meta's interface it self.
CONSA lot of downtime.There horrible customer support and horrible automatically adding of funds
Vendor Response
Hello Cédric, and thank you for your feedback. We are very sorry to hear about your bad experience with 360dialog and we would like to make this right as soon as possible because your satisfaction is important to us. Our team is looking into the matter and we have sent you an email to discuss how we can rectify this misunderstanding.
Replied February 2023
Anish
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
360dialog - Official WhatsApp Business API provider
360dialog is solid and does what it says software. Provides great API support for Official WhatsApp accounts.
PROS360dialog has the best user experience. One can get their Official WhatsApp Business API account within minutes using their embedded signup form.
CONS360dialog user interface could have been better will need some time to get used to it.
Elisha Gindae
Banking, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great Automation Solution for Digital Businesses
We are serving a digital age of customers in our industry that has proven likable for our customer base in terms of accessibility and convince at your fingertips from anywhere in the world.
PROSThe messenger solution utilizes a smart Use Cases & Technology. The WhatsApp Messaging API feature has been one that has been a great solution for us as a business and for our customers.
CONSPayments for services are current on as is, instead of at the end of the month. This would be better for reconciling accounts rather than having charges come in daily.