All Bugasura Reviews
1-25 of 65 Reviews
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Erick
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Good Software, maybe exatly waht you need.
It's good software. There are things they can improve to be a reference, there aren't a lot of user options out there.
PROSIt's very easy to use and most of the features you need to work on QA with (or without) a team are here. Filters, priority, easy to put images, enter device details and you can customize the interface to your bug report!
CONSThere are some interface decisions that I didn't like: in the board view I couldn't delete my cards; I would prefer horizontal scrolling to be visible full-time (without having to scroll to the bottom of the page to see it). If you work alone on a project, there is no need for the "My Dashboard" area. When a Bug is created it automatically shows "open" and sometimes this is not real. A bug is opened when it is ready to be fixed (tested as a bug), the software may provide some backlog, such as a "waiting" status.
Reasons for switching to Bugasura
I need ready-to-use software for product development. Althrough I'm an engineer working on product design and quality control, I can't afford to waste time learning how Jira wants me to work. Bugzilla has a lot of things I don't need and Trello has a lot less.
Prathamesh
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Chhota price, bada dhamakedar benefits
Bugasura is a very simple bug tracking tool among all the other tools I have used. It has an intuitive UI. JIRA, github integration is awesome to those users. Soon others features are coming too as I read. For small companies it is a boon to get such good tool in less price with so much of features. Support and support people are also very good.
CONSVery few things I don't like about it and that is disappearing day by day. I can log the bugs in the tool and they are being resolved. would like to have version tracking in it.
Reason for choosing Bugasura
1. Less Price 2. Basketful of features 3. Simple, user-friendly UI and presentation
Reasons for switching to Bugasura
Readymade reports, coverage of sprints, better UI obviously, saves hassle from creating multiple sheets if needed to share with client.
sivaram
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
While uploading the screen shot please enable the copy and paste option and enable the links
While uploading the screen shot please enable the copy and paste option and enable the links in description part in my opinion please enable the links in description part once after submitting the raised bug.
CONSGood very easy to use and I faced issue while integrating with jira.
Donia
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
is the tracker for teams planning and building great products , capture and organize issues
Analytics reports and chart option is given , support me to write an effective bugs and assign it , Bugasura is the best and powerful bug tracking tool It has lot of great features.
PROSaffordable pricing, seamless migration, boost agent productivity & end-user satisfaction. Best-in-class IT support, efficient ticketing system with modern Ui . analytics and dashboards you've been looking finally exist
CONSIt's a workflow-powered tool , You get top traceability ,It's an environment most teams know , Requirements and Test Management
Reason for choosing Bugasura
as jira has also a powerful features as same as Bugasura
Manthan
Architecture & Planning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
The Best tool for BUG tracking we have used so far!!!
All our teams loved it. We're are using it extensively. Bugs and Issue has became easier.
PROSUser interface is very good and easy to understand.
CONS1. Bugs logged for Bugasura are taking to much time to get resolved. 2. It has Github integration but most business like ours use Bit Bucket, so we cannot take advantage of that.
Reasons for switching to Bugasura
We wanted something with a user dashboard and good UI.
Michiel
Computer Software, 1 employee
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed March 2022
Single user review
I can now track my bugs, that's all. It's all I need.
PROSI like that it interfaces with Trello, which I also use.
CONSToo many features. I was a user of debugle.com which had only the critical features for me and had a very clean interface. Bugasura has an interface that is truly a 'basura'. Too many buttons, too much on the screen. I work on a laptop, not on dual screen 30' monitors.
Reason for choosing Bugasura
Trello is a project management tool, and not truly made for issue tracking
Reasons for switching to Bugasura
debugle.com seems to be out of business or down.
Akshay
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Super easy to customize as an admin
I am a startup tech lead. I don't want to spend a lot of time customizing my bug tracker. I loved the simple signup with bugasura and hence decided to get it on board because I don't want to spend time managing the tracker. I want to get back to coding.
CONSNone as of now. Will update.............
Sachin
Verified reviewer
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A smart workspace for defect management
Great experience so far.
PROSVery few tools like Bugasura have focused on user experience over anything else and that makes Bugasura good for me and my team. Easy, efficient, and smart mechanism to report defect both in quick manner as well as detailed one. The best part I like is how the entire thread of communication (comments) are maintained as those are vital details from defect detection till defect resolution and keep them to refer in future is central for a defect management process. Dashboard is again an amazing piece of work done by the tool creators it give entire picture at a glance ( per customizations) in very intuitive fashion. Needless to mention that the App of Bugasura is very nice and enhances the ease of ensuring the efficiency and availability of entire system.
CONSNot sure if this supports video attachment now, last time one of the user in my group talked about it. I believe video attachments (larger size, sometime) should be allowed. Theme modifications and Customization panel (GUI) to admin user could be good things to have.
Prankit
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed March 2022
First time experience on Bugasura
1. Live Support for the open and closed bugs is looking good. completed/total bug is a good choice for clear understanding. 2. Side navigation is perfectly designed to display the current window to the user. 3. Apps display on the home page on every tab has perfectly UI. 4. On hovering to the app on the homepage, adding the functionality of copying the app link is a good move. 5. Adding an intercom messenger button is good but it would be better if a. It displayed a cross icon instead of a down arrow icon when it is opened. b. user had an option to minimize it instead of displaying it on the page all the time. 6. Displaying gifs according to the functionality when no data is available is a perfect and attractive idea. 7. UI of displaying issues as a list and as a board is well designed.
CONSIt may have some more functionalities like writing and reviewing test cases, changing the status of bugs according to their life cycle etc. Also, there are some bugs in the application that I think need to be fixed. 1. On the homepage, the alignment of the icon with the tab text (Private, Public, Contributes Projects) should be the same. 2. On clicking the "Create New Project" button on the homepage a dialog appears. If the user clicks on the information icon displayed after the private toggle, the information window that appeared is overflowing the dialog. 3. Navigation from "Projects" and "My Dashboard" from side navigation is on the same route. If that's the functionality then only 1 should present mentioning both the title. 4. If the user clicks on "Restart Tour" from side navigation then tour functionality should be performed. 5. When a user clicks on the "Manage" option from the side navigation, items in the stacked navigation should be the same all the time.
Shikha
Verified reviewer
Electrical/Electronic Manufacturing, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Tracking Issues Made Easy
We use this extremely useful tool to get an overall track of all the issues being faced by the teammates and the vendors on our various platforms. The issues get tracked in real time with a proper resolution being followed up thus increasing the overall experience.
CONSCurrently it's going great nothing as such faced as of now of critical nature.
Antonius
Financial Services, 201-500 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Standardize Bug Reports from both QA and Non-QA testers
Standardize Bug Reports: - It helps structure the thinking and execution of tests, as well as guide novices in producing helpful bug reports without much effort. Moreover, you're using the same tool for browser and mobile-based testing to generate a bug report with an image flow (screencast) from two separate sources. This greatly reduces the friction and dread of yet another bug report when you are testing a buggy sprint/release. - Great on its own and as a JIRA integration - Add-on tool which can help with reporting and managing bugs, but it shouldn't uproot your processes, it's more of something that you can leverage to streamline, set up, recording, and reporting of any testing efforts. - Exploratory testing is where I find many bugs, so being able to quickly report bugs while I'm testing in this manner is appreciated. - Easy workflow, so training doesn't take much time.
CONSSimple overall concept, yet it does require some training (although minimal) to grasp the workflow and main benefits. It doesn't tie back to your test case tool (which will usually have a pass/fail and reporting feature). It that sense you might feel like using either tool but not both. So the question will be which one are you going to drop? - That being said, I've heard of teams abandoning the test case suite to "save time". This always makes me raise my eyebrows, but since there's no abandoning reporting, you'll find bugasura as a preferred go-to tool.
Vendor Response
Hey Antonius, A pleasure to discover your review here. We are grateful for you to consider using Bugasura reporter and tracker. We recently made a significant improvement to reduce the initial learning curve for the tracker and we are seeing a great conversion of first time users to regular users because of that. However, we will continue to make improvements on the reporter to make it easy for first time users based on your feedback. Equally, our roadmap and vision is to make it so much more easy for people to provide visibility into what they are testing and making it easy for others to understand and solve issues. Since we release something exciting and new every 2 weeks, watch out for what's coming up in the first week of the next month. Cheers and Happy Holidays!
Replied December 2021
Sanjay
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Bugasura: A tool to make your testing more efficient and manageable.
We are using Bugasura at SelectorsHub to raise and track the bugs. SelectorsHub users found it very easy to raise bugs and at the same time it made our life so much easy to track those bugs and fix them. It's been more than 6months we are using it and it is saving a lot of time and energy for us. Now we need not to ask our user what browser or what OS you are using, we get it auto filled like wise many other things which made our life so easy.
PROS1) User friendly UI. 2) Every aspect of both the end bug reporter and bug fixer has been taken care. 3) It has made so easy to raise bug and track them with the features like it auto fill the information like browser, OS system etc.
CONSIt's been more than 6months but we didn't find anything bad about it.
Vendor Response
Hey Sanjay, Thanks for your kindness and reviewing us here. Thanks for the 10/10 rating because we strive to get there. As you mentioned, we are focused on making it easy and useful. Equally affordable. That's why we our free plan and making it free for useful projects like Selectors Hub and Test Case Studio has delighted many engineers. Cheers!
Replied December 2021
Virendra
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best bug tracking software
I have used this product for about 4 months now and what I like the most is that it keeps getting improved as per our needs. I remember when I started using it, there was only one way integration possible with Jira but then the sync was implemented both ways. It is the most simplest tool I have used so far compared to the other options available. I can have multiple teams inside one tool and also have multiple projects within those teams. The best thing is that I can also bring my clients inside it. Client onboarding is also very easy and flawless. Support people are also very humble. Overall, it's the best bug tracking tool.
CONSNothing as such to dislike about it. In the recent past I was encountering increase in loading time but it is getting improved as I can see from the social media posts and also from the live support.
Avinash
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Super fast tracker & admin friendly
I have used bug trackers that are slow. As our project size grew, things slowed down. Our fellow devs and QA wanted something that is fast to work with.
CONSToday, we have 80% of what features we need. We let go the need of a few features to get Bugasura but the decision is worth it. Over time I hope Bugasura would certainly have 100% of what we want.
Stuart
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2021
Very Good Bug Tracking System for Teams Not Requiring Complicated Setups
Overall, the product has been a massive help for our small development team. We currently use it daily to track bugs across a few of our own products. The software was simple enough for use as we did not want an issue tracker with everything else like project management etc as we do not need those as we have another product used by everyone for that (as we manage other projects which do not have bugs)
PROSThe software is easy to use and get to grips with. The interface allows for direct image pasting from clipboard which is a nice feature. The statuses are easily customised for your teams requirements and bug references can be customised for each product we have.
CONSIt would be nice to see a few more configurable lists of data, such as, the field for "Feature Name" that is a free text field and is our team generally leave this as default as we do not want to have to type the name of a feature for each bug. A dropdown list would be better with a configurable list behind it. Additionally, it would be nice to see some configurable custom fields. So that we could add things live "Version" as a field. Rather than the current set of data such as the OS and Browser (which are useless for us)
Vendor Response
Hi Stuart, It is wonderful to receive your review. We are prioritising your feedback and you will soon see custom field options. Our goal is to continue to make this simple and easy to use and glad to see you highlighted that as a pro of Bugasura. Cheers for a great holiday season!
Replied December 2021
Ajmal
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Bug reporting made super easy
Reporting bugs is super easy with Bugasura. I love the fact that there is a Chrome reporter and Android reporter that makes my job faster and easy.
CONSAnything we wanted the team has been super responsive and hence there are no cons that stay.
✒ pradosh
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
A easy to use, non cluttered and simple Issue/Bug tracking system
Ease of Use is the main reason why I would go with this application. I also got good support during the period of usage and the support is ready to hear.
PROSAs a CI/CD platofrm developer and architect for software application have used apps like GitHub Issues, BugZilla and Atlassian Jira. The app distinguishes itself by being less cluttered and ease to use. The data and issues are clearly visible in the Dash Board. The Simplicity is its USP, and accordingly hits the sweet spot for most requirements.
CONSCompared to applications like Jira, the functionality is not huge and diverse. Jira is highly customizable and is the gold standard as far the range of functions are concerned in this area. However it has integration with Jira if necessary for complicated requirements. Didn't explore it, as we didn't have those requirements.
Vendor Response
Thanks Pradosh for using Bugasura and then taking time to review it. The idea of building Bugasura was to not replace Jira but look at a bug tracker that is fast and easy to work with in tandem to Jira. That is why Bugasura has an integration with Jira. We are adding some features though. More integrations coming in. Multi threaded comments. Simplified mobile views. Focus is to make it simple and easy to use as you have said that is our USP.
Replied January 2022
Pranab
Verified reviewer
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2022
Awesome App for Product Management
Excellent software, I have recommended to use across the globe, so we have started using across multiple countries
PROSEase of Use and simple to stakeholders with the dashboard
CONSKey features need improvements are Resolution Time, Deadline for Issues, Flexibility of Kanban view with addition of new stages
Reason for choosing Bugasura
Ease of Use, Great user experience, simple and intuitive
Reasons for switching to Bugasura
Lot of fields making it hugely complicated
sachin
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Issue tracking for today's world
We are using it not just as a bug tracker but also an issue tracker where we manage our new features and associated bugs. So far the experience is smooth. No issues faced. Support is pretty good.
CONSI think this is perfect for team sizes up to 50 people.
Yoga
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Bugasura = Wisdom for Bug Life Cycle + Much More
If Google is = Knowledge, Apple = Bench March for Quality, Then Bugasura is = Wisdom with quality, Just close the eyes and go for it is worth investing
PROSEasy to Log, View, Customise, Yet to integrate with other products like jira or slack.
CONSAt time finding difficult to log the bugs for eg Annotations can be better, for Mac users while using track pad screen is fluctuating,
Reason for choosing Bugasura
Lots of product does not have easy to log and track features
indu
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Best Bug Tracking Tool
Bugasura is helpful for us in tracking and closing the bugs. It makes our work easy and generates project-wise bug status reports.
PROSBugasura is helpful for us in tracking and closing the bugs. It makes our work easy and generates project-wise bug status reports.
CONS1. For every login system is asking for an “upgrade plan” and to end that process it gets more time to get back to the project page. 2. While entering the bugs, the tool is loading for a long time. 3. While we are uploading more than one image, we are unable to rearrange it. 4. For the projects ‘creating a milestone’ option is missing. If it is available in bugasura it is great to achieve project task allocation.
Pallavi Kaur
Verified reviewer
Computer Networking, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Great Tool,exactly what I needed
Tracking and reporting bugs are very easy and seamless.
CONSNothing as such. This tool provides me all the features that are required to report and track bugs and it is all I needed.
Praveen
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Excellent Product
UI of the Product is very simple and easily been understood by developers and other project team members. Also appreciate the response from the support team for the query raised.
CONSNeed to have options to add customize issue types
Vendor Response
Hey Praveen, Super delighted to read your review. Customizing issue status is available now. You can go to settings and checkout custom workflow and add the same that is relevant to your team. We love the fact that you gave us 10/10 and appreciating our UX because we spend a lot of time thinking how to make it a 10/10 experience for you and others. Every 2 weeks, we have something cool going out. Board view just went live. Check out what is coming in the next 2 weeks. You will absoliutely deepen your love for Bugasura.
Replied December 2021
Kalpana
Internet, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Simple and Fast tracker
We use Asana for Project Management and it doesn't double up as a bug tracker as much as we want to. That's why we wanted to use a dedicated bug tracker. We loved Bugasura but there was no integration to Asana. When we connected with their team they said they have it in roadmap and started prioritising it for us. This enabled us to move. Also, once we did that, we love the speed at which Bugasura enables us to move our bugs.
CONSAsana integration is coming soon as per the roadmap. Otherwise this would have been a big con for us. We would be using the integration soon.
Hardeep
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Gratified
Excellent
PROSI am really happy from this software. It's very easy to use and very easy to find the bugs through this software. Highly recommended.
CONSStill trying to find out the cons. When it will be found will definitely add in the cons.