On past systems I've used, it was difficult to see what happened with our customers after an initial sale.

Limitations in the ability to customize screens for end-users. Some employees get confused when confronted with fields and choices they do not use.

We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.

Great customer service, and knowledgeable around the product and the sector. You can talk to any level of person, customer services, developer, director, they are there and willing to listen.

Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.

Harmony PSA is easy to use, and has very nice time tracking, billing, process flow and order management features.

Process integrated board functionalities are huge improvements, and we're excited to see more new features and installments such as this one. Harmony is also flexible.

It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day.

Great tool to sync our teams internally and provide a better customer experience.

The support we have received, in particular from Steve, James and Simon has been fantastic and really helped out whilst I have been implementing the system.

Great system for complex billings, dealing with finance functionality and report building.

Harmony has fit the bill perfectly. With continuing feature additions, I have no doubt Harmony will continue to provide the solution for our business needs far into the future.

We looked at several other PSA solutions alongside Harmony but found that Harmony came out on top in several areas. Harmony has more flexibility.

The ease in which we can configure this to our workflow and not have to change our business model to fit the product as well as the ability to use the APIs.

We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.

Innovative, Flexible, and Customizable: HarmonyPSA is the best on the market.

Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.

Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.

Zoho Projects integrates well with Zoho CRM, so it's a great choice if your salesflow involves Lead -> Sales -> Client PM.

My overall experience is great with Zoho projects, it works fine if given the right technology support.

Better organising of tasks, better scheduling. Better tracking of the 'life-cycle' of an issues, improvement, change.

I also love the clean and easy to use interface. Excellent, Excellent, Excellent.

For small organization with small team like ours it has very ideal. Its the best project management software.

Offers multiple styles of the dashboard which makes it super easy to move to zoho projects from any other platform that was used before.

For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and client access options.

It has high importance in task management especially in tracking down deliverable in kanban projects. The user interface is very friendly and the dashboard is highly interactive.

Zoho products are inferior when comes to user interface and usability.

The system doesn't remember your preferred view and constantly changes on you. The Kanban view is next to useless.

In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.

Excellent and easy to use Project Management software for small companies.

My takeaway from this is that the system is the way it is, take it or leave it. Because of all the small UI quirks and bugs it wastes a lot of your time.

One thing in common from all zoho apps is its lack of innovation in design, it is a dry design that could make you bored.

Reasonably priced backed by good product and great service/support.

Chat windows lag a lot between communication and real time forums take lot of time to update. Zoho requires high internet bandwidth, slow internet creates problem with updates and Zoho starts lagging.

Pretty easily integrated with finance, email, and other projects - I enjoyed using it.

Highly customizable and effective program with a good value. Would recommend to anyone who likes a lot of options.

My overall experience with Zoho projects and all the ZOHO products has been very positive.

What I really like about ZOHO project management software is how it helps keep me on task, the timer is especially helpful.

Unfortunately the number of project templates that you can create within Zoho Projects is limited unless you purchase more.

The experience was nice enough and the customer support was great.

Had problems with my 2FA when I lost my cellphone which was very odd it locked me into that option only for logging in.

Even the free version has a lot to offer. Great integration with other modules.

The decision to move from a fully custom-built system to the Zoho ecosystem was based on the ability to have full control over customization and also the ability to integrate with other apps.

The UI is clunky, forums are outdated, the uptime is not ideal and the e-mail notifications are not working properly.

Project reminders helps us not to miss any project because of busy schedules since it can post a notification, as well, I like the customer support services.

The program is fairly easy to use and intuitive.

In general Zoho have fantastic tools, the constant updates and improvements are great bonuses and the support is always quick and friendly.

US Dollar

CloudBlue PSA is a hybrid professional services automation (PSA) solution that helps cloud-based managed service providers and software companies of all sizes to manage their business operations. The solution can be deployed either on-premise or hosted in the cloud.


CloudBlue PSA’s product and contract modeling functionality help users automate and manage cloud product sales and purchases. The solution offers a process-integrated CRM, service desk and project management functionality and real-time profitability analysis, indexed by employee, project, contract, client and organization.


CloudBlue PSA provides options to model companies that span time zones, deal in multiple currencies, trade through multiple brands and embody multiple legal entities across different tax jurisdictions.


Services are offered on a monthly subscription basis after one-time implementation fees. Support is available via phone, email and other online resources.



LongDescription

Support Ticket Management

Real Time Analytics

Deadline Management

Milestone Tracking

Revenue Recognition

Cataloging/Categorization

Employee Management

Automatic Time Capture

Leave Tracking

Forecasting

Tax Management

HR Management

Purchase Order Management

Surveys & Feedback

Invoice History

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Internal Chat Integration

Payment Processing

Idea Management

Recurring/Subscription Billing

Subcontractor Management

Product Catalog

Time Tracking

Project Templates

Deferred Billing

Lead Capture

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

Schedule Distribution

Data Synchronization

Customer Segmentation

IT Asset Management

Timer

Online Time Tracking

Shift Swapping

Templates

Progress Tracking

Task Board View

General Ledger

Real-Time Monitoring

Customer Service Analytics

Recurring Invoicing

Bank Reconciliation

Financial Analysis

Sales Pipeline Management

Mobile Payments

Referral Tracking

Workflow Configuration

Contract/License Management

License Management

Task Scheduling

Ad hoc Reporting

Financial Management

Change Management

Pre-built Templates

Enterprise Asset Management

Electronic Signature

Product Configurator

Order Management

Project Billing

Calendar/Reminder System

Relationship Tracking

Time Clock

Invoice Management

Portfolio Management

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Strategic Planning

Mobile Receipt Upload

Project Management

Task Planning

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Data Extraction

Lead Distribution

Projections

Procurement Management

Product Roadmapping

Time Tracking by Client

Knowledge Management

Pipeline Management

Communication Management

Customer Accounts

Customer Database

Specialty Contracts

Supports Agile

Team Assignments

Resource Management

Job Management

Mac OS

Web browser (OS agnostic)

Windows 8

Simple user-based pricing with no additional modules to buy, no usage limits and no charge for customer log-ins.

Available fully hosted or on-premise.

The benchmark price is per user monthly price applying to annual SAAS contracts between 10 and 50 users sold in US$. Annual SAAS contracts are billed quarterly in advance.
Please make a price enquiry for:
GBP and Euro pricing (these will vary slightly due to exchange rate movements).
The premium applied to Monthly SAAS and On-Premise options.
Accounts outside this size range.
Multi-legal entity use (the benchmark price includes the first legal entity).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

CloudBlue PSA

In Person

Live Online

Webinars

Documentation

Videos

Right from 2006, Zoho Projects has been a major contributor to every project management need. Automating workflows, allocating tasks, recording time logs, relaying project updates, effective team collaboration, gathering analytical insights via reports and monitoring bugs are some of the salient benefits that one can derive from this dynamic project management solution.

Bespoke features like industry-specific project templates that act as a launchpad for your projects, the List View that makes navigation convenient, Blueprints and Workflow Rules that assist in automating routine tasks, Gantt chart that visually represents your work items, and Reports that throw analytical insights, make Zoho Projects a robust project management solution for team members that are dispersed or sitting in one room.

Third-party and in-house applications are tightly integrated with Zoho Projects, making it a flexible project management platform, befriending all of your favorite apps.



File Management

Commenting/Notes

Bar Chart

Project Workflow

Charting

Real Time Editing

Calendar Management

Customizable Fields

Collaboration Tools

Assignment Management

Project Scheduling

Template Management

Data Import/Export

Dependency Tracking

Multiple Projects

Resource Allocation & Planning

Testing/QA Management

Version Control

Content Management

Notes Management

Configurable Workflow

Project Time Tracking

Email-to-Task Conversion

Cost-to-Completion Tracking

Mobile Access

Planning Tools

Capacity Management

Time Tracking by Project

Discussions/Forums

Multi-Department/Project

Issue Scheduling

Issue Management

Overtime Calculation

Free Plan - 3 users and 2 projects; 
Premium Plan - $4/user/month if billed annually, $5/user/month if billed monthly;
Enterprise Plan - $9/user/month if billed annually, $10/user/month if billed monthly

CloudBlue PSA vs Zoho Projects

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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