Instatus
About Instatus
Instatus Pricing
Flat-rate price - $20/month - unlimited team & subscribers. 25% off yearly pricing
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Instatus
1 - 5 of 27 Reviews
Jay
Verified reviewer
Consumer Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
The best platform for incident reports. Period.
Excellent! Didn't realize the need for allowing people to subscribe for updates but the fact that's there and it supports unlimited subscribers is huge.
PROSInstatus is cost effective, looks great, and is fast to set up. When other status software is $100/mo+, Instatus makes it affordable to keep your users updated. And the team is super responsive and receptive to feedback. Can't ask for more honestly.
CONSIf there was a way for Instatus to run the website/app pings to see if your site is down instead of having to integrate with something for automatic updates that would be awesome. Would love to get rid of my Freshping account and just use Instatus.
Reason for choosing Instatus
It was much cheaper and it was the best looking. I'm a small business so pricing that's friendly for small businesses is huge!
Vendor Response
Hi Jay, thank you so much for your review! So happy that you like it :D I'm planning on going into monitoring, but that's a secret of course :D
Replied June 2021
Cole
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Beautiful and efficient status pages
We have absolutely loved Instatus from the day we implemented it. It is fast, has a great user interface and experience, and is fairly cheap.
PROSInstatus as a product is absolutely wonderful. They have exceptional UI, they are extremely cheap, and they have great customer support.
CONSSome features that are available on more popular provider's free plans are unavailable on Instatus'. While I get that they need to make money, it is a small bit of an inconvenience.
Reason for choosing Instatus
It is cheaper, and has a way better user interface.
Vendor Response
Hi Cole, Thank you so much for the review!
Replied July 2023
Paul
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Clean UI, fair pricing, but communication has been very slow so far
So far it's been poor; Apart from the poor support, the system has been a little unintuitive (finding where to add users, how to view your subscription).
PROSUI looks good, and the price is fair for a basic service like this.
CONSThe support has been below expectations. We subscribed to the pro account. When we looked at our subscription, it was not in USD. We asked if it could be changed to USD and we were told to cancel and then given a URL to resubscribe to make the subscription be in USD. However, this doesn't work. When we sign up, it shows a success page, but all the other pages still appear like we haven't signed up. We've been asking for help for over 24 hours now, with no response. It's a business day, so it's a bit concerning. Even if they replied by saying that it's an issue, and we are working on it, that would be much better than what we have now. We are wondering if this is a product we should use or not.
Reasons for switching to Instatus
We wanted something that could notify users.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Instatus is amazing f
Instatus is amazing free webhooks it make it eazy for it to go on my discord and my clients Love it
CONSI have no Cons it the best i love it thanks
Johnny
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Software, Friendly Founder
I like everything that Instatus offers. They offer what the standard statuspage would, but at a cheaper price. I run a nonprofit, so we use our statuspage to inform our users about any technical issues. You can create incidents, link them up with third-party monitoring services, subscription services (even includes Discord notifications which are popular nowadays). It also has excellent, easy-to-follow documentation provided. I got everything set up in less than 20 minutes, connecting a custom domain was even easier!
CONSEveryone is good, but I suggested a feature to the founder in the Instatus Slack for there to be a way to have incidents automatically create using your own custom template when your third-party monitoring system detects an outage. Other than that, everything looks good and works well!
Reason for choosing Instatus
The pricing and the friendliness of the founder.
Vendor Response
Hey Johnny, thank you so much for your review! :D
Replied July 2021