JumpCloud Directory Platform
About JumpCloud Directory Platform
Awards and Recognition
JumpCloud Directory Platform Pricing
Entry level: $2/user For complete pricing please visit: https://jumpcloud.com/pricing
Starting price:
$3.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for JumpCloud Directory Platform
1 - 5 of 206 Reviews
Justin
Computer Software, 51 - 200 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed October 2021
Pricey, gets the job done, but not Active Directory
Muhammad
Verified reviewer
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Great MDM for WFH startups
Rolling out the system was easy. Imported users from Google Workspace and we were good to go. Simple to use Web UI compared to other clunky products I have tested over the years.
CONSSome UX components can be fine tuned. Nothing major to complain about. For example, Admins should be able to get Geolocation of the device's WAN IP. Features like Geofencing would be great. Visibility of all installed applications on the end point device would be useful for audits. Admin/Sudo permission can include a scheduler or timer to auto disable.
Reason for choosing JumpCloud Directory Platform
Price, easy of use, support.
Renato
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Great Platform
Jumpcloud has helped us move to one platform for Security, MDM and in the future I'm sure we will move for software updates and rolling software to users. I'm really enjoying the new features and roadmaps that Jumpcloud will bring to us all.
PROSJumpcloud has several features that will bring ease of use to you life. The simplicity of the system and the ease of understanding is key. Going from a brand name MDM to using Jumpcloud was super easy. The everyday management and the use of it, is definite stand out for me in terms of using Jumpcloud.
CONSJumpcloud has alot of items, some are less relevant. But one negative aspect, and this is getting better, is the possibility to push macOs application to users. This is still fiddly but I'm sure that Jumpcloud will come out with a solution.
Reason for choosing JumpCloud Directory Platform
The company was smaller than Jamf and my experience is that smaller companies care more about customer feedback and ideas for improving the product, which is the case with Jumpcloud.
Reasons for switching to JumpCloud Directory Platform
Fleetsmith lost all the great features and lost all capabilities of us using it.
Victoria
Telecommunications, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Happy with our decision
Great!
PROSThe features seem straightforward, and I have heard no complaints from the users and security engineers.
CONSI'm not entirely clear what it does, but maybe that's the point? It's supposed to work without hindering day to day activities.
Reason for choosing JumpCloud Directory Platform
Rippling's MDM capabilities were subpar and difficult to manage. It slowed everyone's computers down, and it was difficult to enforce its download.
Lance
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Satisfied Jumpcloud Organization
We have had a very positive experience. From the onset, we have had great customer support throughout. The customer success teams and engineering teams have all been responsive, and it is clear that they care about the voice of the customer. Our inquiries are responded to quickly, and we are kept in the loop on a monthly basis, or more frequently if necessary, of any changes and what the roadmap looks like.
PROSJumpcloud has provided us with a full DaaS solution which we were able to scale easily, and have seen the benefits versus our prior environment. We are able to implement policies and enhance our security posture very easily by utilizing Jumpcloud. The SSO integration is a great feature which is included in the standard plan, and allows us to save money and resources on having an additional solution in our tech stack. The ability to manage all users and endpoints through the console allows for streamlined processing of requests through our Sys admin team.
CONSI don't like the lack of readily available reporting which can be generated directly from Jumpcloud. The data is all there, and we can get it through various extracts, but I would like to see some high quality embedded reporting with the ability to share and customize reports. I also want to see more integration with services like Slack.
Reason for choosing JumpCloud Directory Platform
Jumpcloud made the most sense based on the size of our user base, the cost of the solution, and our needs at the time.