About Netwrix Auditor

Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering actionable intelligence about changes, access, and configurations. Netwrix solutions empower you to minimize risk and detect threats in a timely manner to prevent data breaches, as well as demonstrate compliance with GDPR, PCI DSS, HIPAA, SOX, GLBA, FISMA, NIST, FERPA, CJIS, NERC CIP, ISO/IEC 27001, and other security standards.

The solution can be deployed either in the cloud or on-premise. Support is provided via a knowledge base, customer portal, email, and phone. Netwrix has a subscription licensing model. Most applica...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

140 Reviews of Netwrix Auditor

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(78)

78

4 stars

(52)

52

3 stars

(6)

6

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 140 results

October 2018

User Profile Picture

Glenn from Mathematica Policy Research

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2018

A good product for the money

We have been quite happy with Netwrix and staff are starting to rely on it for detailed auditing.

Pros

Netwrix Auditor is a good product that audits all of the items we need to audit. It will audit file servers, database server, Active Directory Servers, SharePoint servers and a whole lot more. We use it for all of these items and the price did not go up because we added more machine types.

Cons

Netwrix can be a bit finicky at times. We have has it stop auditing a server because the configuration on the server was changed. It took a bit of work with support for them to realize that it shouldn't have stopped due to the configuration change and once they figured that out, they fixed the problem. Once we got the auditing to start, it picked up all of the items it missed while it wasn't auditing, so we lost nothing.

August 2020

Kyle from Baton Rouge Telco FCU

Verified Reviewer

Company Size: 51-200 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

2.0

Functionality

5.0

August 2020

Great Website, Slick Interface. Awful Support

IT reported the technical support was responsive, but my experience with customer support was very negative. I had several instances of emails going unanswered, sometimes but not always because my contact left the company and our account was never handed over appropriately.

Pros

The website trial shows off the features of the software while also teaching how to perform a user access audit. The user interface is very clean, user-friendly, intuitive, and snappy. The software comes with a lot of explanations for the built-in reports to help users understand what the report is used for. The software also makes it really easy to monitor the organization, with alerts for unacceptable actions or for unusual behavior above thresholds.

Cons

Our IT department spent a long time working on getting some of the features and reports working, with some success, but many reports and features were never fixed after a whole year of working with support. Apparently Netwrix support was responsive, but their fixes often failed to work.

Reasons for Choosing Netwrix Auditor

The trial was way more user friendly. I needed a software that could hold my hand while I learned how the various reports work, and Netwrix offered that.

June 2021

Max from Royal Electric

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Great Multipurpose Auditing Tool!

Overall, things have been great while using the Netwrix Auditor. Support is fantastic, the tool has a lot of useful reports for compliance, permissions, identifying broken accounts, monitoring and more. The Active Directory auditing is also useful; something I missed on putting in the Pro section because of a character limit. I hope others find this tool as helpful as I have.

Pros

Let me start off by saying that there are many things to love about the Netwrix Auditor. If you are looking for a tool that can bring value and accountability to your department, continue reading. One of the primary things I like about the Netwrix Auditor is the reporting tool; there are reports for anything you can think of. These reports are useful to present to different departments in your company for different things. Management may find utile reports that show all permissions a folder has. This can help them weed out any members that should not have access to things. The IT department may also find useful reports that identity orphaned SIDs. There are also reports that can be used for anomaly detection - meaning, when a mass action (such as a deletion and movement of files) is done, an email will be sent. Another facet of the Netwrix Auditor I like is the setup of the subscription plans. Unlike the ad-hoc nature of reports, these subscription plans can be used to run certain reports on a schedule. This allows you to always be informed when things are triggered or when looking for a scheduled report needed for management. The alerting feature works great and has never caused an issue. One last Pro I will mention is how easy it is to upgrade the Netwrix Auditor. When there is a new version being released, upgrading is very straight forward. Upgrading retains your monitoring plans, subscription reports, and also providers better features with the new version.

Cons

The only Con I can mention about the Netwrix Auditor is that the reporting feature can appear difficult to use. You will spend some time trying to get reports to work with the fields they give you. Although, it's not difficult, you just need to jump into it. Support will very gladly help you with any issues or bumps you run into; support is amazing! Given what they offer in reporting, this is my only minor complaint. If you ever find that you are looking for a report they don't have, contact support.

April 2020

James from Palmer College

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

April 2020

Netwrix auditor does what is needs to but watch out for hidden cost

Started off ok, but when the extra bill came and rude sales guy started in we were more than happy to turn this off. We moved to a fully managed SOC.

Pros

I liked I could get reports on who made changes to everything on my domain. I knew when someone adjusted a group policy, created a user, or made a change in SQL.

Cons

We set this up to monitor employees only. We did not want to monitor students or service accounts because of the extra cost. The count on the user side showed 2000+ and we were not licensed. I opened a support ticket with the company and was told not to worry about it because it would just not monitor any user because of the license. I didn't like the answer, but it was still monitoring so much more. Then a year later I was hit with a huge bill because we had 2000+ people being monitored. We decided to just turn of the service.

Reasons for Choosing Netwrix Auditor

The cost of Netwrix was way lower than these, but turns out it was way more because of licenses.

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

If you are held to a number of regulatory governances, Netwrix Auditor is for you

If ever anyone is requiring a software that will audit their systems, I immediately recommend Netwrix because of the community presence (I have dealt with them primarily on the Spiceworks forums), and their amazing canned reports.

Pros

The amount of data you can collect about security events, group changes, object moves and deletions, system and file access (and much more) is astounding, especially considering the price. If I need to track something new that I wasn't thinking of when I bought this software, I only need to dig a little and there's something there already for me to utilize. The variety of things we can monitor from a system level is fantastic too. Windows domains, file servers, Office 365, VMWare, SharePoint, SQL and more...each type of audit task yields the same types of reports as the other. Easy color coding for quick visual assessment. Setting up is a cinch. The documentation has just about everything you'll need to get running, and the knowledgebase handles all the extra gotchas that you may run into if you have a temperamental environment :) Probably one of my favorite things about Netwrix Auditor: no-nonsense licensing.

Cons

I think that the UI change from the prior major version to the new was the most jarring. I suspect it wouldn't have been as difficult to understand had I started with the newest UI.