All EZOfficeInventory Reviews

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Jared

1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Powerful, but with quirks

User Profile

Iliana

Verified reviewer

Higher Education, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2019

Changing the Game

EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.

PROS

-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template

CONS

-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Vendor Response

Hi Iliana, Thank you for taking the time to review EZOfficeInventory. - We are in the process of updating our UI/UX which will improve Aesthetics like you said. - We have number of whitepapers/case studies that you can read. You can find them here (https://faq.ezofficeinventory.com/white-papers/) (https://www.ezofficeinventory.com/case-studies) moreover we are also initiating webinars, so we will keep you posted. - I have forwarded your feedback regarding our mobile app and its UI/UX to our product team.

Replied May 2019

Nicholas

Automotive, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Solid System for Capital Asset Tracking

PROS

EZO provides great customer service that will walk you through any issue that you have.

CONS

Some parts of the software are difficult to use and some features are hard to find on the website. App also gets glitchy.

Vendor Response

Nicholas, Thank you for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. If you still feel returning to the menu is complicated, please reach out to us at support@ezofficeinventory.com. We're here to help and value your feedback!

Replied April 2024

Eddie

Entertainment, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2020

EZ Office Inventory Review

I have been using EZ for the past 4yrs and it has done what we have needed it for.

PROS

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

CONS

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

Vendor Response

Hey Eddie, Thank you for expressing your view to us. We give our clients the flexibility to add their company name, logo and have their own subdomain. As far as the main Dashboard screen is concerned, make sure you customize and set your own KPIs as per your requirements. Traditionally, our focus has been more on giving our customers a feature rich system but this year, especially with the launch of our new UI, we are focusing more on the aesthetic appeal and customization involved in the system. This includes internationalization, which will give our customers the flexibility they need in terms of renaming fields and an over-all update of our mobile app. We're very eager on collecting feedback on our UI so please do reach out to us at support@ezofficeinventory.com and we will be happy to pass it on to our product team for consideration.

Replied July 2020

Brian

Logistics and Supply Chain, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Affordable inventory doesn’t cut corners

PROS

The software is very easy to use and accessible from many platforms including my iPhone

CONS

Took a little bit of time to figure out best way to enter the deployment inventory

Reasons for switching to EZOfficeInventory

We wanted the database style inventory tracking for multiple personnel vs spreadsheets.

Vendor Response

Brian, Thank you, for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

Replied April 2024

Utkristha

Packaging and Containers, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Amazing for my small scale business

PROS

It helps to track all office inventory in one place easily and quickly.

CONS

Not any as such. Interface could be improved.

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Makes work easier, less stressful, and more enjoyable

My overall experience with EZOfficeInventory has been positive. The software is user-friendly, efficient, and has greatly improved my asset management process. It has been a reliable tool that has saved me time and provided valuable insights for better inventory control.

PROS

I love EzOfficeInventory because it simplifies my asset management, streamlines workflows, and saves me time and effort.

CONS

One aspect I disliked about EZOfficeInventory was its limited customization options for certain features.

Bence

Utilities, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

EZOfficeInventory Review

PROS

Intuitive and user-friendly interface, which significantly streamlines the asset management process, making it easier for users of all skill levels to efficiently track and manage their inventory.

CONS

On the downside, some users may find the pricing structure of EZOfficeInventory to be somewhat steep, especially for small businesses or startups operating on tight budgets, making it less accessible for these entities.

Son

Semiconductors, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

ezoffice

good

PROS

easy to use, many options to describe inventory

CONS

integration with other apps, search function

Samson

Non-Profit Organization Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

IT asset management

PROS

The "asset checked out to" option is just so cool.

CONS

Not too many asset image options to choose from.

Łukasz

Computer Games, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

EZO review

PROS

Functionality. EZOfficeInventory makes it really simple to track and menage assets.

CONS

The interface was hard to learn at the beginning.

Vendor Response

Thank you, for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

Replied April 2024

Erika

Entertainment, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2023

Easy to learn and use

Easy to use, majority of the time I am putting in inventory or take inventory out. Helps with organization because we are worldwide and helps know what is where in inventory.

PROS

How I can see what I have checked out or what is under my name when looking for inventory product.

CONS

Some questions when putting in inventory is not necessary. Aside not many other things we search for in the website.

Reason for choosing EZOfficeInventory

It was already set up when I started working with the company.

Drake

Hospitality, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great product

PROS

We love that we are able to easily track out assets.

CONS

It is a little difficult to figure out at first but once you do it a few times it is very easy. Customer support is also great.

Harshit

Construction, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Ez Office review

PROS

It’s easy to use and can be used anywhere with your mobile

CONS

Too much options to decide and sometimes it takes time to load the app

Matthew

Oil & Energy, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

EZO Office Inventory

PROS

Ease of use, its very straight forward to setup and use daily.

CONS

not much to dislike, its a good product that does what it says on the box.

Duane

Verified reviewer

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

The Ease of EZOFFICEInventory

My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

PROS

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

CONS

As soon as I have an answer I will update. We are very pleased with the software.

Reason for choosing EZOfficeInventory

EZOfficeinventory is just that, easy to use. It is straightforward in how it allows you to tailor your inventory database to your company needs. In the events industry, time is money. I can't waste time wondering what's in inventory or not. There are times when I need answers yesterday, so I do not and cannot waste it because my inventory software is incapable of delivering.

Vendor Response

Hi Duane, hope you are having a good day! Thank you for giving us the positive energy. If you ever feel like discussing anything related to the system and your workflow feel free to reach out to us. We will be happy to help.

Replied September 2020

Thomas

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Exactly what we needed

We are coming from a custom inventory solution through FileMaker Pro. It was setup about 15 years ago and no one knows how to configure it anymore. We looked at several inventory management systems only to be driven off by the cost or lack of features. EZOfficeInventory quoted us with the best price BY FAR, and had just as many features as their competitors. It only took me a week to groom our database and get it uploaded and ready to audit. That was just me working solo while doing my daily tasks.

PROS

It's feature rich, and easy to configure. I've had very little difficulty converting our very dated inventory database over to EZOfficeInventory.

CONS

It would be really convenient if we were able to upload more than 1000 assets at a time. Other than that, I have no complaints so far.

Reason for choosing EZOfficeInventory

Cost vs features. EZOffice was leaps and bounds ahead of the others in terms of what you get for the price.

Reasons for switching to EZOfficeInventory

FileMaker wasn't doing what we needed. It was far too complex and confusing for new users.

Trevor

Environmental Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

EZ Office Daily Functionality

In the time that we having being utilizing EZ office, it is a fantastic program that is user friendly and provides the essentials that we require on a daily basis.

PROS

I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.

CONS

At this time there seriously is nothing that comes to mind that I dislike.

Reason for choosing EZOfficeInventory

EZ office presents a fantastic product and allowed our company to try the demo model longer than the trial period and worked with us to make sure product was a good fit for our company

Reasons for switching to EZOfficeInventory

Not a reliable and user friendly application for field staff

Sarah

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Over the moon!

Execellent - Customer service is brilliant & lots of help online

PROS

Uploading new assets to EZ is a dream - couple of clicks & you are done I also love the reporting - we can now trend things weve only ever thought about!

CONS

That there was no historical option .... however I see this has now been deployed so no negatives from me now!!1

Reason for choosing EZOfficeInventory

More functionality Better value Customer service Look of the software.

Reasons for switching to EZOfficeInventory

Realtime tracking QR codes Functionality

Vendor Response

Hi, Sarah! We highly appreciate when our clients take out their valuable time to write a review about our product. If there's anything you would like to discuss just drop us an email at support@ezofficeinventory.com and we will be happy to assist you.

Replied August 2020

Ulises

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Amazing Software

We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started.

PROS

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

CONS

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

Reason for choosing EZOfficeInventory

Best in product management. Very effective!

Vendor Response

Hi Ulises, Thank you for taking out time and writing a review for us. We're glad to hear you had no trouble in using the system and were able to check in your items quickly. Currently, we are in the process of upgrading our UI/UX design. Kindly stay tuned for updates. If there's anything we can do to assist you, feel free to drop us a message at support@ezofficeinventory.com, and we would love to help you.

Replied February 2020

james

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Easiest Software I have used to track assets

I am a massive advocate for this system. I inherited the software at my previous company and when I moved companies I made sure I introduced it we started off with 30 assets and are now looking to increase to over 2000. I'm sure there are more complex systems out there for the nicjhe asset tracking but as an everyday tracking software for small or large asset list I would choose this software over the others I trailled on the market.,

PROS

It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.

CONS

Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.

Reason for choosing EZOfficeInventory

Firstly the price was a huge incentive to test it and the functionality and ability to customise it was what made us stick with it and increase its use within the company to cover more than the intended scope.

Harry

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Customizable Software at it's best

Integration was a big issue for us. We had separate programs for inventory, work orders and still had to use hard copies in the field. All of that changed for us with EZOfficeInventory. I had a great Sales person and The Gentleman I've been working with as a consultant has been amazing. Overall I could not be happier with the product at this point.

PROS

I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities.

CONS

When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner.

Reason for choosing EZOfficeInventory

It offered integration of work order and Inventory systems as well as asset tracking at affordable pricing a huge plus for a small Non profit like ours.

Sanya

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

EZOfficeInventory - fits our usage needs and flexible for user customization

Our department was looking for cloud-based asset management to manage thousands of tools with hundreds of users worldwide. The cloud-based asset management helps us track each asset usage and its status. We also share our assets between sites in different countries. The EZOIofficeInventory has all features with flexibility for us to customize the features to support our needs.

PROS

• Single Sign on capability: Compatible with company IT security • Bar-code Scanner: Check-out and check-in an asset or multiple assets at ease • Various of user customization fields and filters

CONS

• Asset search and filter feature has some limitation. But their support team are listening to our requests and working on these features improvement • Some reports are not generated properly • There are a lot of features that need to spend time learning them

Reason for choosing EZOfficeInventory

Features and flexibility.

Kerrie

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Fantastic! Fantastic! Fantastic!

I tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed. I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets. Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!

PROS

User-friendly, security levels, QR labels,

CONS

The only possible thing I can think of is having comments & attachments for the vendors but the Production Team is already working on that (see you in May :-)

Bryan

Public Relations and Communications, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

I use this for my work, and have had not problems with it at all. Everything is very easy and workab

Making life a lot easier for organization.

PROS

I think the thing that I like the most about this software is the simplicity. It is not asking too much, while also providing all the services I need. What we as a company use this for mostly is asset reservation, which is anything from chairs to tents that we will need for our various projects. We work in an office of about 100 people, all of which use the software frequently, and by frequently I mean every day. That being said I have never experienced a problem with the site being slow, glitchy, or remotely overloaded. I think that speaks loudly to how well it works because when using other websites, such as that for our car reservations, we get problems with the site crashing and typically causing us to waste our time figuring out the problem that the software created for us (when it is supposed to make our lives easier and less stressful).

CONS

This question is a bit tougher because I have not personally ran into any problems with the site, so asking what I like least is a bit tougher to tackle. One thing I will note is the categories that all of the assets are put into are very strict, where a single misspelled word will come up with nothing. I think that allowing the search bar to be a little more lenient and accommodating to small spelling errors, or descriptive words would make life a little easier when one accidentally misspells a word, or cant remember the exact name it might be under.

Vendor Response

We appreciate you taking the time to review EZOfficeInventory. Your feedback regarding the search bar has been forwarded to our product team. If you are in need of any assistance or have further suggestions for us, please contact our support team. Thanks!

Replied October 2018

Showing 1 - 25 of 1,477 Reviews