UI is pretty simple and good as well. While taking backup is a little bit tough but overall it's a very good product for code management.

Little tough to integrate from command prompt on windows or mac. I can't find any other defects or bugs in this software.

A whole lot of great finds to fit every budget. Great when you are looking for something to help in a pinch.

Great UI, easy to use, GitLab helps to manage projects easily, easy to review code, GitLab API is easy to use in your project.

We are very happy and pleased to use the tool. Our ci-cd and approval / reviewer workflows are fully supported; this allows are agile practices taken to reality.

The great community that manages to carry out the effectiveness of a project is so fascinating that it maintains its daily use.

I love the mobile app offered by this product and in addition to this it has a very user friendly UI,it is easy to set up and is free.

From the get go, GitLab has been amazing to work with. It was a breeze to integrate their API, too.

I do have some complaints about it. I hope that newer versions will make my complaints obsolete.

GitHub is a tool that helps you in your day to day and allows you to quickly advance in your work, it is very complete and you can find within it all kinds of things that can help you.

I would say that it is not easy to upgrade or migrate to a new server. If any function fails, the rest usually fail.

It is best secure platform to make my code go there, and it is also best in pushing and pulling my code.

Wonderful community, welcoming atmosphere, pleasant to work with all the employees I've encountered.

The best part of it is that ,it's cost friendly nature which helps not only big but also small organisations.

It is one of the best and rapid solution to share code in team and preserve it. It provides all the options to pull and push a code and it is best in terms of commits.

It's superb we can recommend for anyone. If our commit has some conflict it shows how to resolve that step by step.

Sometimes when I rebase it can create problems in graph.

It is available in both community version and Enterprise version. Version control and code review made easy with gitlab.

Some of the directions from the developers are very vague. They forget that not everyone using the platform isn't a technician genius.

My only and “first” code versioning program ever. I really recommend it over any other solution out there, the features  are top and the repositories and GUI just look so professional and awesome.

Easy to use with a modern interface. Gitlab enterprise is a nice self hosted option with good project control.

There are also a good number of settings that allow you to control options such as how you want to handle merge commits, giving you complete control over your repository.

Good repository policies, paired with good storage capacity, and speed. Great product to manage large repos.

Great for tracking issues. I love how I can keep up with the projects that I am on and to see the progress of others.

Merge conflict solver is very confusing. I think GitLab team should come up with different design to solve the conflicts.

I imported around 30 repositories in a few steps so simple and easy. I really love it, I'd been use Github and Bitbucket in the past, and GitLab is much better.

Gitlab is a great repo manager for teams in need of private repositories, continuous development, and affordable prices.

The best versioning tool for development, I recommend it without hesitation.

They also have very good slack integration in the gitlab itself which will help the devs to communicate on the platform itself.

Good for organizations where you want to keep for repositories private. It has good features in cheap price.

There are some features missing or not implemented properly in Gitlab + the lack of funding makes it ver hard to expand on Gitlab and use it full time.

Don't forget the issue tracking it's really fun to use and support markdown making it much more awesome. The community edition is really amazing with community support is marvelous.

It is easy to use and it has several advance functionality that can help you to control e improve the quality of your work.

A lot of awesome functionality. Mass manipulation of tickets and linking tickets to together in parent-child relationships.

Feature Rich Support System for a Great Price.

GWI releases updates with feature that are great pretty regularly. Their support staff is great to talk with and are very helpful.

Configuring the product for things such as user grouping and admin roles was easy in some regards, but could also be cumbersome navigating the areas to make these configurations.

My only complaint, and it's a mild one, is that some of the configuration settings can be difficult to locate. Other than that, I have only feature requests for future versions.

It's very stable, customizable, and easy to use and understand. Most updated and changes are only a few clicks and they're done.

The follow up is also a welcome benefit. We reviewed more than a few products and GWI has met every expectation.

Active directory integration is a huge plus and allows the end user to open tickets with minimal input.

The good thing about it is that this is not just a one person opinion, most of the IT members likes its ease of use. Just a small Link on SharePoint or pushed to the desktops and anyone in the Org.

Speed was awful after using it for about a year with 1500-2000 users submitting tickets daily. Even with the added customization.

If you're looking for a great help desk application that integrates well into a Windows environment - then look no further.

The application is fully customizable to fit your business needs. The product consistently gets better and better with each release and the customer support is outstanding.

The minimal training we recieved was thorough. The help and online help is excellent and very well written.

Integrating with Outlook and other 3rd party tools. Overall attractive User Interface.

Customer support was very helpful though. It was easy to lose track of tickets for follow ups and think they could make a better interface for this area.

I love the new rep interface which has dashboards so that I can graphically see the numbers and kinds of help tickets out there. I love the email notifications of new tickets, updates, etc.

Fairly intuitive and easy to customize views. Good automation options for workflow notifications.

The support is amazing and they are always willing to work with you even when the circumstance may seem a little out of their scope. I recommend this product 100.

The PC scan feature is amazing, incredibly useful utility. Numerous Reporting options.

When you have hundreds of devices, sorting them is very difficult unless you have tons of time to customize.

Our company has many ticketing platforms and for our user base, this was an inexpensive and easy to implement tool.

The user-facing portal is ugly and very difficult to manage.

Moreover, they have not updated their install manual since about version 8 or so, they are now on ver 17. I have trouble with most upgrades.

I was part of the team to implement the product and found it really easy. Now that we have been working on it for 4 months I can see all of the benefits offered.

US Dollar

GitLab is a cloud-based project management platform that allows software developers to develop and manage codes collaboratively. The platform can be deployed either on-premise or in the cloud.


GitLab helps developers manage the complete code lifecycle, from the inception of an idea to the deployment of code on production. Primary features of GitLab are Git repository management, code review, issue tracking, activity feeds and audit logs. The software is offered in four different editions: Community Edition, Enterprise Edition, GitLab.com and GitLab.io.


Users can upload their codes in the repository. GitLab also provides a repository mirroring feature that allows users to access a repository located on a different server with the help of the GitLab interface.


The code review feature allows users to evaluate code line-by-line and provide comments. The software additionally provides continuous integration (CI) and continuous delivery (CD) to test, build and deploy codes.


The Enterprise Edition of the software offers automated testing, Git hooks, audit trails and administrator features.



LongDescription

Multi-Language Scanning

Source-Code Scanning

Real-Time Analytics

Application Security

Deadline Management

Milestone Tracking

Lifecycle Management

Source Control

Project Templates

For Developers

Access Controls/Permissions

Activity Tracking

Change Management

Continuous Delivery

Portfolio Management

Project Management

Approval Process Control

Rules-Based Workflow

Projections

Collaboration Tools

Assignment Management

Template Management

Continuous Deployment

Audit Trail

Project Time Tracking

Continuous Integration

Compliance Management

Performance Metrics

Historical Reporting

Issue Management

Configuration Management

KPI Monitoring

Workflow Management

Email Management

Alerts/Notifications

Authentication

Chat/Messaging

Customizable Templates

Issue Tracking

Deployment Management

Dashboard

Kanban Board

To-Do List

Reporting/Analytics

Monitoring

Debugging

Approval Workflow

Testing Management

Drag & Drop

Software Development

Third-Party Integrations

Release Management

Quality Assurance

Vulnerability Scanning

Search/Filter

Automated Testing 

Graphical User Interface

Integrated Development Environment

Task Management

Reporting/Project Tracking

Resource Management

Web-based Deployment

For Small Businesses

Problem Management

Incident Management

IT Reporting

Libre: $0 

Premium: $29 per user, per month (billed annually)

Ultimate: $99 per user, per month (billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

GitLab

In Person

Live Online

Webinars

Documentation

Videos

iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, change management, end user self-support and reporting functionalities within a suite.


iSupport allows users to manage all the aspects of the help desk process including incident, change and deployment approvals from a single solution. The incident management functionality of the solution combines incoming requests from multiple sources such as phone, email, chat and discussion forums and routes them to the appropriate staff based on defined business rules.


iSupport features mySupport which allows users to share the self help material with team members. This feature also allows users to manage help desk discussion forums and live chat with end users.


iSupport features asset tracking which allows users to track all the IT assets with the help of scanning techniques and network queries. Users can schedule scans, maintain a log of historical issues and use the information for improving the quality of help desk services.



GitLab vs iSupport

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