All TravelTracker Reviews

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Anonymous

2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2019

Works great for any outing

PROS

I use it for youth/children trips for the church I am involved with. It works out nicely to get every little detail figured out to pass on to my board and then to parents.

CONS

Sometimes it seems to care about details a little too much. And this may just be personal preference but it is annoying at times to have to slow down to enter everything.

Jessica

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed November 2014

Review of Travel Tracker

Travel tracker has been asset for me. It has made the field trip process more efficient. The online format prevents paperwork from getting lost or forgotten. I love that all necessary people are notified when a request is submitted and I do not have to do a separate request for buses or funding approval. The fact that Travel Tracker generates the field trip form is also very helpful. This prevents teachers from distributing permission slips prior to trip approval. I had to complete a help ticket in order to print the first permission slip. The help desk was extremely helpful and very quick to get the issue resolved. I also like being able to pull up a list of upcoming field trips all in one place. It helps with scheduling and planning. The trip calculator is also awesome. Teachers are always impressed when they are able to plug in the number of students, and venue cost and Travel Tracker calculates the cost per child, including the mileage. The only thing that would make this feature better would be to include the driver's hourly rate. Although it may not be possible to calculate this exactly, due to varying driver pay rates. Using an average hourly rate specified by the county in the cost estimation process would be helpful with budgeting.

Rebecca

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

3

Reviewed October 2014

Travel Tracker is not user friendly for schools that do not have their own fleet of activity buses.

Although the electronic notification systems can make paperwork much easier to manage, my school has a neutral opinion of Travel Tracker. Our school does not have its on fleet of activity buses, so when buses are not available, we are not able to know this in real time, and then be prepared to make other arrangements.

Rhonda

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2014

Travel Tracker

We went live with Travel Tracker on July 1, 2014. The implementation process was very smooth even though we requested a lot of additional programming. The Travel Tracker implementation team were extremely open to meeting our needs to help make this program work for our Finance Dept. Each of our principals, teachers, coaches, and program directors now have access to this site and can view their relevant trips to know they have a bus scheduled, the cost of the trip, and whether it has been paid. I feel like there are still enhancements that can be made to make Travel Tracker even better! Current suggestions include more ways to search for a trip...especially for the system admins who spend so much time reviewing all trips in the system. Another suggestion would be to be able to pull data into a pivot table to roll up invoices ready to be booked by budget code. Having the pivot table format as in the Cook spreadsheets would be a fantastic enhancement! Overall, we are extremely pleased with this product. It has given our school system a greater visibility of the transportation trips for everyone that is involved in any aspect of the trip! THANK YOU COOK CONSULTING!!!

DeLaine

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2014

Travel Tracker

I have been impressed with the Travel Tracker system Cook Consulting has implemented for our school system. In March, I began working with the system only on the School Finance/Finance Department side. Once we receive the checks from the schools and departments, it is a 'piece of cake' to record and update invoices being paid. Sometimes we don't get all the necessary information from a school or department we need to record a payment, but there are multiple options to look up the information. With this being the first year Gaston County Schools has used it, there have been a couple of learning curves. Cook Consulting is always available to answer questions, train our staff and address concerns in a timely manner. Travel Tracker has helped us track trip requests and payments. This is a wonderful system and I would recommend it without hesitation.

Michelle

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed November 2014

Travel Tracker

The over all review of this product is good. The pros are that its a good way to see where all your buses are going at any giving time. The cons are that its not always easy to changes buses if the bus that is down has not came back in on time. Also if a user does not put down the right time you may over schedule a bus on one day.

Vendor Response

Thank you for the review. The system does track the bus scheduling based on the information that the user indicates as far as dates and times that the buses are needed. We do provide a configurable "gap time" that puts a buffered amount of time specified by the administrator on both ends of the trips times. So for example, you could indicate a 60 minute gap time between the scheduling of trips.

Replied November 2014

Debbie

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2014

Transportation Cost Clerk

This is an absolute solution for Activity Buses for our School System. We are still in our first year, but going from all hand and paperwork to the App-Garden Travel Tracker. From the person responsible for trip to the Finance office completion of payments and journel entrys, each stage of the process holds each person accountable for their part of the process. We have had some snags, but the customer service is GREAT. Everything we have asked for or problems we incurred were taken with the up- most priority and promptly reconciled to our satisfaction.

Elaine

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

Reviewed November 2014

Travel Tracker

Travel Tracker is sometimes difficult to navigate. I sometimes need to change info on the request form, but some field are unchangeable. Overall it is beneficial in keeping up with field trips. I think with more use, it will become easier to navigate.

Vendor Response

Thank you for your review. I understand your concern however, we don't allow certain items on the trip to be changed once the trip has been approved as it was approved based on that information. Items such as customization of the permission slip can be changed after approval.

Replied November 2014

borja

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2016

vvvgguiyu uiuoi9i ii8'

exelente es muy bonita y especial un pajaro trajo una cijueña que fue hacia tu culo y anido alli interesante no x tus miseras nalgas podridos q no servis para nada

PROS

beutiful

CONS

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Melvin

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2014

Bertie County School Transportation Department

Our experience with the software has been beneficial to the scheduling of our activity buses. The accuracy and efficiency by-which the scheduler has been used has help tremendously with the over-all effectiveness and use of our fleet. kudos go out to you and your developers . Keep up the good work. Looking to continued usage of this great software.

Sheila

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed November 2014

Travel Tracker

Pros- Easy to use, quick Cons- It does not notify the cafeteria manager. If her email could be added so that she receives the field trip information, it will help with communication. Overall it is a good product.

Bennie L

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

Reviewed October 2014

Travel Tracker

It is easily accessible and user friendly. Great feature that tracks field trips mileage and cost as well as submitting field trips for approval.

Tyler

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed November 2014

Great tool

Travel Tracker is easy to use. We like how it calculates prices and walks us through the process of planning a field trip very smoothly.

Showing 1 - 13 of 13 Reviews