All Poptin Reviews
1-25 of 265 Reviews
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helene
1 employee
Used less than 6 months
OVERALL RATING:
5
Reviewed January 2022
GREAT TOOL
Yael
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Love this!
It's very easy to use, and their support is very responsive, looks great on the website and allows complete branding
CONSDidn't find any yet. Didn't find any yet.
Reasons for switching to Poptin
The price is cheaper, but also the software is easier to use, has all the features I need.
Nicki
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
A great find
The popups are so easy to design and implement that I was able to put them in place quickly on several domains to fill an immediate need. The designs are clean and professional looking. The metrics on views and conversions are very helpful.
PROSLots of features, good templates, easy to implement, good customer service
CONSThe only con I've encountered was some lack of clarity on one of their help pages.
Reason for choosing Poptin
As a nonprofit, affordability was a big factor for us.
Reasons for switching to Poptin
We were dissatisfied with the solutions we were using and we were seeing increasing requests from our staff for lead generation.
Gershon
Retail, 2-10 employees
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
FUNCTIONALITY
5
Reviewed August 2022
poptin Review
Nothing really i didn't like the product at all . I gave it a try on our new site one site 123 but didnt realy work for us
CONSI got a complaint from a potential customer that he couldn't navigate through the site due to ,to many times poptin was popping.
Franco
Building Materials, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Found a little treasure
Easy to use, and quick help wenn needed!
CONSI have, untill now, not find any cons in this product
Reasons for switching to Poptin
to difficult and not a nice design to work with
Attila
Real Estate, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great tool for increase conversions
Very good if you want to communicate with your users in your site. They have a lot of targeting options and if you want to use some advanced targeting for example with cookies or js variable you can do it.
PROSIt's very customizable and easy to use. The only limits are the creativity and you can grow your conversion. Absolutely recommended tool
CONSIn the beginning there was some error when I've created some design and it didn't save properly but it was fixed a year ago.
Reason for choosing Poptin
The price was much lower, but the insider is good for some other things as well
Sem
Verified reviewer
Management Consulting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2020
Great service in general
Great tool, easy and fast use. No need for a lot of experience. Somewhat limited in design/functionality but can be fixed if you do a lot of pre-edits in stuff like photoshop.
PROSEase of use, customizability to an extent. A/B Testing Set up Speed Customer Support
CONSI feel like the features are a bit contained to the bare minimum. I.E. you can't really edit the default close button but you can add an additional close button that is fully editable. Wish you could resize background image within the program instead of having to implement an image with exactly the right dimensions/ratios.
Reason for choosing Poptin
Zoho didn't have a great mobile responsive popup, or a way to customize mobile at all.
Joshua
Translation and Localization, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
It does the trick for your SMB
We needed a pop-up form app to support our basic lead generation needs. Poptin wasn't hard to set up in WordPress, and in 4-5 hours, we already had leads. We will also explore using their forms in the future.
PROSIntegrating it with Seninblue (our CRM and marketing automation platforms) was a breeze.
CONSThe template designer felt a bit too much (i.e., overwhelming at first glance). Still, I understand that this level of detail is necessary for those administrators with more significant customization needs.
Reason for choosing Poptin
HubSpot paid solutions are too expensive for an SMB.
Nicole
Luxury Goods & Jewelry, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Poptin Easy to use
Very good
PROSIt's just very intuitive and easy to use, it also looks great.
CONSI found that the saving aspect as you go along not great. Lost my work a few times.
Reasons for switching to Poptin
I found the design clunky and I wanted something fresh, I found Mailchimp website hard to navigate.
Ruben
Entertainment, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
great service, better price
The service of pop ups, are great, are easy to use, also the option to use exit pop up and ab testing are very good The customer service is also good
PROSThe option for pop ups, exit pop up and AB testing
CONSis good until now, i dont have any issue the plugin is good and the service is also good
Reasons for switching to Poptin
Yes the service is very similar with poptin so I choose go with poptin
Mark
Retail, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
With the right use it's worth your money
user interface and wide range of settings
Gleniece
Writing and Editing, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Make Beautiful Forms with Ease
I wanted an alternative to plain, unattractive template forms that come with websites or complicated form builders from email marketing services. Poptin filled that need.
PROSI love Poptin's colorful, easy-to-use interface. The dashboard shows your stats for views and conversions prominently. The layout to making embedded forms and pop-ups is clear and thorough. There are detailed display rules for both desktop and mobile display. And Poptin integrates well with many email marketing providers like MailerLite, Mailchimp, Convertkit, etc. Another plus is the handy Guide tab at the bottom of the page you can bring up for answers to your "how do I do this?" needs.
CONSI did have trouble with my finished pop-up form not displaying correctly, at first. It looked fine in the app, but when I went to my site, part of the text in my form was hidden behind the input field boxes. It took me awhile, but I figured out that the hard-to-see shadow boxed area where you type in your text needed to be aligned properly or it would overlap whatever was above or below it in the on-site display.
Tonya
Education Management, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy to Use and Outstanding Customer Support
We are able to onboard new users and get them up and running quickly. It is very easy to use and when we have a customer support or technical question, the support teams responds quickly with solutions.
PROSWe can design, implement and review results easily and quickly with Poptin.
CONSWe have difficulty editing our fonts in Poptin.
Alfred
Verified reviewer
Writing and Editing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Want More Leads? Poptin is for You!
My overall experience was amazing. We needed an app that could help collect more leads from our website. And for sure Poptin did it. The advanced triggers and targeting options helped us capture more qualified leads and turn them into customers, hence boosting our sales.
PROSPoptin was easy to use. I like the smart pop-ups and forms that allow you to capture more leads with advanced triggers and targeting options. Also, their customer support was quick to respond to our queries.
CONSWe love all the features and templates. The design was also cool. Nothing to complain about.
Rebecca
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2022
Great product that is user friendly!
We initially started using it 2 years ago for COVID-related content. Since then, its purpose has evolved to share new marketing content as we grow. It is ideal for small business needs.
CONSI am not sure how to integrate into our ATS..if that is even possible
Wim
Furniture, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Perfect Solution To Get Out Conversions Up
well, first popup I setup was at a specific productpage, one of our top-selling products. but we where out of stock. so bounce-rate went up. A popup now arise with a discount-coupon for the product if they don't mind waiting a few weeks for the product. Worked perfectly!
PROSReally easy to setup. First popup had 6 extra conversions within 48hours. And big plus is that I can use it on multiple platforms. and since where are in a transition for getting Magento 1 to Magento 2. this was the perfect way so I didn't need to implement it to the new store later on. Saved me a lot of work. Another good point, customer service, I was confused about an option/way of triggering. and within 5 minutes I got the solution and explanation how to implement it.
CONSNothing yet. but still working on things. have to discover how to get the data to analytics and how to use html5 stuff in it. but for now, can't see anything negative
Reason for choosing Poptin
pricing and usability.
Richard
Hospitality, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Poptin is a great value
We are an agency and use it on our client websites.
PROSThe system has a wide variety of types of forms and pop-ups and produces an attractive design that works well. The system has a wide variety of types of forms and pop-ups and produces an attractive design that works well.
CONSThe dream and drop editor could be improved.....
Reasons for switching to Poptin
Notifia was incredibly buggy and hard to use
Michael
Performing Arts, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
A Game Changer!
Converting Popups to help acquire new customers and build our email list. Also, Customer Support cares about their customer experience. They have always been very quick to reply when I first signed up and asked a few questions! A+. We actually wrote a review because we like it so much! [SENSITIVE CONTENT HIDDEN]
PROSSuper easy to set up and add to our websites. We love the designs and the ease of use. May colorful bright options!
CONSHonestly nothing. We tried it for free first and haven't turned back!
Greg
Luxury Goods & Jewelry, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Awesome Product
Drives sales and very good at communicating with customer. Follow up and alerts are great!
PROSEase of making new creative and tracking. Also has many different styles to choose from.
CONSThere really isn't anything negative that I can speak of. Easy to use and many alternative choices built in.
Angela
Music, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Wonderful customer support
The best feature for me was the very high quality of technical support. I am not very tech savvy and was having a few issues that the team jumped in and helped me sort out. Now that I have it set up properly, it works like a charm! Very reliable and connects seamlessly with my website and my email management software. This will be a huge asset and fills a gap we had in our former toolset.
CONSI had some issues with formatting at first but got comfortable with it fairly quickly
Reason for choosing Poptin
technical support and value
Ian
Publishing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Poptin is an easy and effective service
I initially ran a free trial with Poptin, which didn't produce very good results: almost certainly down to me rather the product. I have come back to it and subscribed, tried a different approach and results are much better. I would certainly recommend experimenting a lot to find out what works for you and your users. It is easy to use, once you have had a "play" for a few minutes. However, there are greater depths to explore as one gains experience.
CONSThere are silly annoyances like only being able to apply rounded corners to all corners of an object, when actually only two should be. This may be addressable using their custom CSS feature but I only thought of that whilst writing this!!
Russell
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Email capture (free use)
Excellent! Only really good stuff so far. I look forward to the journey we will take!
PROSTBH I am maybe not the best person to comment on any of your survey items as I have not been using your product for long and my website is still very new. So far I have enjoyed the ease of use and intend to understand all the other options your organization has. Once the site starts generating real traffic I am sure Poptin will be a part of that sucess.
CONSNothing comes to mind. (LOL, it is a bit annoying that I have to type this extra sentence due to there having to be a limit on how few characters I can express myself in!)
Reason for choosing Poptin
The ratings and reviews on the Wix application page were very good.
Gilad
Verified reviewer
Publishing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Amazing tool for marketing
Great tool, amazing support, and fair prices.
PROSEndless templates with high customizing abilities.
CONSCan't think of anything at the moment - I really love Poptin
Reasons for switching to Poptin
The tool I used was not flexible enough
Sudhanshu
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Most Important Lead Capture Informatics
If I capture lead directly on the Email Client, I am unable to figure out if an old lead has registered again. With Poptin, I am able to capture all leads whether old or new.
PROSIntegration with the email clients is a very powerful feature.
CONSNothing to mention of anything that i can think of.
Reason for choosing Poptin
Best features and integrations compared to its competitors
Igor
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Excellent Pop Up & Form Tool
Deep customization of pop up and form design, flexibility of form layout, support for Zapier, A/B testing, built-in autoresponder, analytics, excellent customer support. The product has all the features I need to capture information, follow up, analyze.
CONSSome parts of the UI aren't that intuitive.