Excellent, customer service is great, personal. The best of usable computer software but managed by an actual human with genuine service in response to any questions or problems.

Very easy to use and has been very useful in simplifying our systems. After years of having a more complicated system this should save us lots of time.

Very quick friendly first hand help and advice. I haven't seen another software package that can match this for value.

I guess the only negative is you pay a monthly overhead for it, but it's such a time-saver that you don't begrudge them charging a few quid.

The estimating  functionality is excellent and allows for quick and accurate estimates. The interface is also user friendly and easy on the eyes.

I haven't ventured much into other features that are on offer so my knowledge is limited.

Very good software and runs most of my business. Also the price is really great compared to most others.

Honestly, I’m finding it difficult to think of anything negative to say. Anything that’s been an issue has been dealt with promptly, these guys have their finger on the pulse.

Absolutely brilliant from the layout, ease of use, quoting and invoicing and the customer service and willingness to improve is the best I have experienced.

Unless there is already one and i haven't found it. To flag up the odd typo.

Excellent time and money saving App for professionals.

Jobs are easily quoted for and converted to active jobs that can be distributed to the team with ease. It's straight forward and that's exactly what I needed-no fuss.

I have found the software easy to get on with. It is good to be able to get from first quote to being able to take job through to completion.

Very pleased with the help they provide when needed and how straight forward the site is to use.

Been using this CRM system as a small tradesman and feel for the price it’s an excellent product. I have had great support from them and feel a valued customer.

With myself not being very good with technology my tradebase is very simple to use and easy to guide through the settings.

Been good to help organise jobs, everything all in one place- you can save files / pdfs to the customer file.

The Monday morning wake up call with YourTradebase is another feature I like, telling me about the week ahead is very useful and keeps me on track.

The software is perfect easy to use, nice layout, streamlined.

The site is easygoing to navigate,  its colourfulness appearance makes it good to use and impressive for the customers.

Can schedule appointments work dates which can be linked into my iCal. Gives a good overall picture of invoices to send payments due.

It really needs an offline app asap it is the only factor letting it down.

Customer service is always quick to apply as well, the software send me weekly updates on Monday regarding finance.

Great value for money compared to other products.

My overall experience of using this is it’s a great system that works for our company.

When we presented our needs in detail many times over, they agreed they could handle them in the end, they were unstable and unable to deliver.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

That didn't change the fact that FieldLocate is an inferior product with no real support.

If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.

Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience.

Since then the support from FieldAware has virtually disappeared and 3Plenish have been close to useless.

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.

They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me.

It is goos and easy to use software. It help to organise operation.

It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.

Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.

The technical help is immediate and effective.

They fix one problem with sync and another arises.

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

The road-map process for new feature requests can be vague at times.

Overall, fieldaware has been a great fit for our company.

The mobile app is very user friendly and works good. The price book is very easy to set up.

The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.

Ease of use, pictures, and operation. Dispatching was smooth and reports are good.

The inability to get Field Locate to  SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

FieldAware makes it easy to manage field crews.

Reporting is very limited, Customer service is quite bad.

Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software.

It doesn't work properly and the support is terrible.

The scheduler itself is really handy and a great way to keep an eye on who is where.

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

They are willing to help you and your business any way possible to make this product work for your company. The mobility of the product is the very best.

No default tax setting, and difficult to carry out some requests with the ipad version.

When we first implemented this program we discovered very quickly how limited this program is.

The software could be great if managed correctly but their back office team have no care about customer service.

US Dollar

YourTradeBase is a cloud-based handyman solution designed to help businesses in the construction, plumbing, landscaping, cleaning, HVAC and other sectors streamline processes related to quoting, job scheduling, invoicing, payment processing, lead tracking and more. Professionals can use templates to create customizable quotes by adding brand logos, colors or accreditations and send them to clients via email.


Using YourTradeBase, electricians can add notes including images, measurements, client preferences and contact details to job schedules and access saved details from multiple locations. Administrators can manage teams, track job activities on project pipelines and receive reminders about overdue invoices. Additionally, businesses can gain visibility into expenses, deposits, quotes and invoices, among other metrics on a centralized platform.


YourTradeBase connects with Xero, which helps professionals synchronize customer and payment details across systems. The product is available on annual or monthly subscriptions and support is extended via FAQs, documentation, email and other online measures.



LongDescription

Labor Rates

Cataloging/Categorization

Payment Processing

Industrial

Contract/License Management

Task Scheduling

Electronic Signature

Project Billing

Project Management

Customer Database

Job Management

Customer Portal

Automated Quoting

Scheduling

Data Import/Export

Accounting

Contact Management

Technician Management

File Storage

Mobile Access

Photo Capture

Commercial

Client Portal

Pricing Management

Commercial/Industrial

Service History

For HVAC Companies

For General Contractors

Alerts/Notifications

Cost Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Team Management

Billing & Invoicing

Customer Management

Accounting Integration

Discount Management

Customizable Branding

Contact Database

Progress Reports

Payment Collection in the Field

Cost Database

Quotes/Estimates

Change Order Management

Third-Party Integrations

Appointment Scheduling

For Plumbing Industry

Employee Management

Dispatch Management

Template Management

Pricing and Cost Calculations

Residential

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

YourTradebase

Live Online

Webinars

Documentation

Videos

FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. 

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. 

FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. 

In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.

In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. 

FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. 

Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.

FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. 

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. 

Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.

You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.


Real Time Analytics

Patient Records Management

Purchase Order Management

Work Order Creation

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Proposal Generation

Document Imaging

Activity Tracking

Equipment Management

Data Synchronization

IT Asset Management

Charting

Invoice Management

Timesheet Management

Gantt/Timeline View

Time Tracking by Client

Customer Accounts

Recurring Appointments

Resource Management

Calendar Management

Customizable Fields

Barcode Recognition

Geographic Maps

Offline Access

Clock In/Out

Multi-Location

Self Service Portal

Service Call Management

Route Management

Project Time Tracking

Pesticide Usage Tracking

Inventory Tracking

Service Reporting

Compliance Management

Performance Metrics

Routing

Service Catalog

Maintenance Management

Resource Scheduling

Preventive Maintenance

Forms Management

Workflow Management

Project Tracking

Ticket Management

Activity Dashboard

Online Booking

Reporting & Statistics

Data Visualization

Automated Scheduling

Estimating

Mobile App

Job Scheduling

Asset Lifecycle Management

Inventory Control

Commercial Properties

Employee Scheduling

Online Time Clock

Customizable Forms

Appointment Management

Job Tracking

Client Management

Customer History

Location Tracking

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.

YourTradebase vs FieldAware

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