All Docket Alarm Reviews
1-13 of 13 Reviews
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Armin
Law Practice, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Innovative user-interface for legal research
Generally positive experience.
PROSNice looking and easy-to-use user interface, extensive databases of legal decisions, nice filters to narrow them, and properly named files when we download.
CONSI wish the alerts for new case filings could come faster. At the moment I use Dinger Alerts, which appear to be among the fastest in the industry.
Reasons for switching to Docket Alarm
Free searches are something that Westlaw does not offer. Often times, I need to look up simple legal points, I conducting a research on Westlaw will charge the client.
Scott
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Docket Alarm - Great for Research
Docket Alarm has been beneficial in searching for specific types of cases for clients. It has streamlined the process and delivered better results. The search and alert functionality has been a good way to stay current on cases and topics.
PROSDocket Alarm has provided good coverage of federal cases. It's limited state coverage has proven to be good where available. The feature I like most is the expanded search ability which allows you to narrow down cases or find the exact documents you are looking for with ease. It is a time saver when searching for specific types of cases.
CONSThere were a few hiccups with downloading information but Docket Alarm's customer service was fast and responsive. They updated me on progress and solved the issue in a timely manner. I couldn't ask for better customer service.
Reason for choosing Docket Alarm
Cost was a deciding factor.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2020
Docket Alarm is Okay
Easy to use and there are a broad range of cases available
CONSSome legal documents have a paywall; I wish that there was some way to inform the user of that before the user clicked on it
Idan
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Avid users of the api to find legal data about individuals
It helps us extend our legal coverage and provides a very useful api access.
PROSThe extensive coverage and querying options, the access via api.
CONS1. More county courts coverage - especially NY and Massachusetts 2. The ability to filter by dates in the api query - in both pacer and docket alarm. 3. More details in the initial query, so I don't have to get the full case just to find it's not about the person I was looking for. Mainly in Docket Alarm end point.
colleen
Legislative Office, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Docket Alarm
Accessing the documents and that they come with the email saves time and resources!
CONSnothing at this time it works well for what I use it for
Carlos
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Easy Litigation Alerts for the PTAB and Other Courts
I am a paralegal at Banner Witcoff and have used Docket Alarm for almost a year. My specialty is in the Patent Trial and Appeal Board, a relatively new court set up in Washington D.C. that focuses on inter partes reviews and Covered Business Method reviews. Some of my main responsibilities at work are to keep the attorneys notified of new cases, as well as distribute updates to the team whenever anything occurs in an active case. Before Docket Alarm, the only way to track a case was to go to the Patent Office's website manually, every day, and see if anything new posted to the docket. This was very time consuming and laborious. The patent office's website can be difficult to navigate, and if you need to get updates for a dozen court cases, it could take an hour or more to check each one, download any documents, and distribute them to a team. Docket Alarm makes this process really easy. I just sign up for alerts, and they send me email alerts whenever anything new posts to the docket. The new documents are attached to the email alert, so I do not even need to log in to download anything, I just save the attachment into the team folder. Docket Alarm probably saves me several hours a week of monotonous work, so I can focus on higher level research and trial assistance.
Neil
Insurance, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Review by Neil
The software is user friendly. It has helped my office become more efficient
CONSThe data does not always appear in an easily processable format. Its fine most of the time.
Krassen
Electrical/Electronic Manufacturing, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2020
Good case retrieval option, but beware of double charges.
Mostly very good, with the exception of the double-charging, which is unfortunately a deal-breaker.
PROSFor a non-frequent user, the per-document fee option is quite useful.
CONSI get double-charged for the same document ALL THE TIME. Don’t want to make big fuss about it, as it is possible that I have retrieved the documents twice. But this is extremely unattractive, so I stopped using the service. I will feel more confident to use it if the system remembers what I have retrieved and does not charge me again for the same document. Or any other solution to the problem would be welcome. For now, I am done with it.
Brady
Law Practice, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2020
Very User Friendly
Far more user-friendly than PACER; ability to keyword search dockets is a game-changer; very much like how i can tailor/personalize docket email alerts
CONSOccasionally takes a long time for PDFs filings to load
Sean
Writing and Editing, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2020
Easy Research
I would recommend Docket Alarm to anyone in the legal field.
PROSDocket Alarm makes my job of researching the latest ADA cases extremely easy. The layout is easy to use and there are so many court documents for each case making my job of writing a concise legal commentary faster and less stressful!
CONSThe only problem I had with the software at first was finding certain cases that were older, but there is a date filter that fixes that problem. There is a slight learning curve but in the end the product is incredibly user friendly!
Peter
Research, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2020
Keeping in Touch
It saves me work. When there is something I need to know it tells me.
PROSI don't have to do anything but just wait for notifications.
CONSSometimes it's unstable. I have to manually reload.
Jing
Legal Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2020
Easy to Use
I am tracking the filings for cases and it's very easy to just press the update icon to see all the new filings and download what I need.
PROSI like that it's very easy to use, it's simple to search for your case and be updated on the filings.
CONSIt's an additional cost to set up alerts for your cases.
Mike
Insurance, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2020
Okay value for the price
The breadth of information available is impressive.
CONSVery easy to get caught up pulling a bunch of information and can be quite costly on a per document basis.