It is making my business grow.

I am extremely pleased with Docketwise. This software streamlined my Immigration practice and enabled me to process more cases in less time. One of the best features, in my opinion, is the ability for my Clients to answer the Online Questionnaires themselves at the comfort of their home or office. Once all of the questions are answered, I receive a notification, and all I need to do is to review the forms and assemble the packets. The Forms that are generated are always up to date, so I do not have to worry for the forms getting sent back due to being outdated. Software works well on the tablet too. Clients (and my staff) love how "user friendly" this software is. Definitely a great value for the money.

Some of the forms are not available yet, but I was assured that the team is constantly working on adding new forms and features.

Docketwise allows me to collect my clients' information in an easy-to-understand format. Regardless of which immigration form I need to generate, I know that the same information will populate each one. There is no need to retype the same facts over and over again into different forms for the same client. I also know that I'm using the most recent form that USCIS requires. I also use the To-Do list feature and have imported some of my own forms and checklists. Overall, I am very satisfied. The price is right for me as I continue to build my practice. I feel like I have all of the advantages that the big firms have because I purchased Docketwise. I know that I'm not missing anything. It helps me practice smarter, more efficiently and with confidence.

I liked how straightforward and streamlined the software is. It is easy for my clients to navigate once I send them the link to complete an intake form. And, as an added bonus, it is easy for me to use too. The set-up time is minimal and the instructions are in plain English that "mature" lawyers like me can understand. And, when I can't figure out something, I am completely confident that someone from tech support will call me back right away and answer my questions respectfully and explain everything in easy-to-understand terms. This program is amazing! It's a great value for how well it works and how much support Docketwise offers to users.

I honestly can't think of anything that is limiting or difficult about the software. The few issues I had were only related to my learning curve. But again, I sent an email off and scheduled a training session. They explained everything and were quite patient with me and my questions.

Good experience overall

User friendly software, good customer support.

Would like more smart form bundles for immigration forms .

Although my previous review listed several issues with the forms, the only issue that I still have with the platform is the autosave feature and no undo button. Other than this, I think that the program is overall effective and really helps differentiate my practice with other firms. When clients use Docketwise to enter in their information, it allows our office to use our time for more important things.

1. You can send the questionnaire over to the client. The client only has to answer the question once and the information goes across to the other forms. 2. The client makes an account and they can edit the immigration forms. Most of my clients really like this feature and it makes my business more efficient. 3. The platform has changed since I started using it about a year ago. They have more options now. 4. What I like most is the fact that I no longer have to worry about using the current edition date of the various USCIS forms. Docketwise updates the documents regularly and the information that was inputted into the old form is moved over to the new form. 5. There is a direct contact person so if you have issues you can contact them.

1. There seems to be occasional bugs. Sometimes when you send the issue over to the developers they can't replicate the issue.

Great

Very easy to use. The forms are always up to date. I really enjoy the interface and how you can contact the client to complete the questionnaire.

If there is an issue, you contact customer service

I'm really impressed with their rep's commitment to excellent customer service. He responds to emails within about five minutes and is always available for a call. We've been using Docketwise for over a year and in that time have come across a handful of issues –– each of which the team took care of immediately. I'm overall really happy with Docketwise.

Docketwise is extremely easy to use. It streamlines the entire process of completing immigration forms and we use it daily. We simply send our clients an invitation to complete the survey from the comfort of their own home, and within 20 minutes an entire adjustment of status packet (I-130, I-485, I-765, I-131, I-864) is ready to go!

It would be great if we could white label the domain. Also, some questions are phrased in a confusing way. They're working on both these things however.

I cannot imagine trying to practice immigration law without Docketwise.

After a brief learning curve this product is very easy to use. Great customer support - when a bug or an issue does arise they are quick to respond and to fix. Frequent updates to forms. Adding new features regularly. Works perfectly on my iPad Pro, which is my primary computing device.

No problems with this product. Would recommend without hesitation.

The interface is intuitive and pleasant to use. You can also tell it was designed by an immigration lawyer as the questions make good sense legally. Customer support is superb and we receive extremely fast responses to our questions.

It's great for family-based cases but the full employment immigration features are still being rolled out.

The folks at Docketwise have been extremely responsive to our questions, issues that have arisen, and even suggestions/requests for changes in the software. The training and tech support is unparalleled. We have been deeply satisfied with Docketwise, as it has significantly enhanced our efficiency in serving our clients. Thanks Docketwise!

The software provides an avenue for efficiency in our immigration work, is extremely affordable, and allows us to collect our client immigration case status information in an extremely accessible form.

Initially, it wasn't as intuitive and user-friendly, but the technical support, training, and updates have more than made up for the initial struggles.

This software takes immigration forms to the next level. The ease of access to the immigration forms and ability to modify the forms as needed is crucial for my work. The IT support team is amazing and will work diligently and efficiently to resolve any issues with the software (not that there are many). The support team handles the rollout of new immigration forms seamlessly.

None. If there was something I didn't like about the software, Docketwise would work to resolve it.

I really appreciate being able to input receipt numbers once cases have been filed and be able to see updated on the same page. I also to like the tracker that very easily lets you know what step in the case each matter us at. The questionnaires for the forms make it very easy to get multiple forms done efficiently.

There are some glitches when printing individual forms as opposed to all forms but overall nut many issues.

Docketwise is very easy to use. Customer service is fantastic - any time I have a problem or a question, I simply email them and get a response within 30 minutes saying they are on it or have already fixed the problem for me. They are rolling out great updates to the product, which will make it even more effective for my practice.

I would like to see more options in the "reports" tab; calendar sync; more robust trust account functionality; and the ability to save common invoice items for faster billing.

Software interface and gathering info from clients via online questionnaires

e-filing forms is still in beta mode. Reports can be improved.

Docketwise is an outstanding tool that is universally recognized as the standard setter for premium immigration forms software.

Docketwise has a very intuitive GUI. It is a high powered software with lots of great tools. Clients and staff find it easy to use.

It is extremely important that you train your team on it quickly. There are growing pains implementing any new system, however, the Docketwise team responds to all issues quickly and effectively.

Ease of use. Clear, intuitive and GREAT customer support when I've needed it - which is more to make suggestions than because there is a problem.

This isn't a con, but as this is new software, changes are still being rolled out. So the software doesn't yet have all the forms I need, but I know they are in the pipeline so I for sure can wait for them. In the meantime, my immigration practice runs on Borderwise where form generation is concerned.

A program easy to work with

The languages option and how we share link with beneficiaries.

bugs, no numeration for the matters, browser's issues situation

saves time

I like that I can invite my clients to fill out the questions on line and I am notified when they are completed. Then I can have the information populated onto the USCIS forms and send them to my clients for their review.

In the beginning I had difficulty using the program because I am not very computer savvy, but rep was always so helpful and was able to answer my questions so I could use Docketwise more efficiently.

I like productivity software. Its a time saver that helps get the job done.

The software is intuitive. Must have been built with a actual practitioner or by one. Great for saving time and moving work along the line.

Minimizing typing errors while reducing preparation time.

This is the best time saver out there. User experience is very easy to use.

I only wish it had full practice management capabilities, because it would make an awesome one stop solution for immigration practice management, but the integration with other practice management solutions is very useful.

Able to complete the work faster.

The easiness of using it. i am able to input information on each client and it is done within minutes.

The only thing that i can think of is that the company does not have all the forms in terms of business immigration or removal defense, but I am assured that they will be available soon.

Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues.

The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page. The next thought that came to mind during my demo was whether Docketwise’s [SENSITIVE CONTENT HIDDEN], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys. Docketwise also has excellent customer support. I’ve called [SENSITIVE CONTENT HIDDEN] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee. While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case

I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them.

Saves times with automation feature. Information is populated into forms which saves times. Forms can be saved and emailed to clients for review. Clients can completed questionnaire online.

Saves times, easy to use, developed by immigration attorney who know EXACTLY what features were important.

not a negative aspect, however, so many great features I have not had time to explore them all!!

This product has increased my law firms productivity ten fold. Before I used to do forms on my own from the USCIS website. Using Docketwise, has caused me to give up paper questionnaires and keeps me from inputting information directly into forms. The client and the beneficiaries fill out their questionnaires and Docketwise takes care of the rest.

The thing that I really like about this software solution is that it is intuitive and very easy to use. I have used other immigration forms software. I found that the one I had used previously comes off as very awkward. It made things harder than they really were and then there was also the cost involved that was much higher. Having used that solution before caused me to steer away from it in my own private practice. With docketwise there is no guessing here. The questions asked are easy to understand for a lawyer and non-lawyers. I have only used this product now for about a week, but I can see this product is far superior to other competitor products on the market. I saw an advertisement for this product and ventured over to its website. I watched the video on their website and was immediately attracted to its ease of use. Now that I have used this product for a week, I can instantly say that it has increased my productivity ten fold.

This is not a criticism of the software solution. Rather, it is a suggestion. In the one week that I have used this software, the only thing that I would like changed about it is when I send out a questionnaire to a beneficiary in an employment based immigration case, the employer's private information should be kept segregated from the eyes of the beneficiary. So, my suggestion is that the beneficiary only have access to their part of the smart questionnaire.

Docketwise is easy to use and updates Immigration Forms on time. In addition new features that make work easier are added to the service. The client questionnaire in multiple languages, actively engages clients and eases the time spend preparing forms.

You have to get use to filling out a questionnaire style, when I was used to filling out the forms directly. Docketwise, could use more "synch" fields on the forms.

This software has helped me to save time and streamline my practice. By sending out the questionnaires to clients, we are able to avoid filling out the forms in person and waiting for clients to try to recall information. They are able to fill it out ahead of time and the software auto-populates the forms, saving time and avoiding errors. I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.

Spanish is not available for all of the forms, though there is a work around with customizable questionnaires for clients, and the data synching could be a bit smoother.