All Lighthouse Spectra Reviews
1-12 of 12 Reviews
Sort by
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Best way to use Relativity on a small project
We use it mainly for fast-burn ECA reviews and small projects that only require a quick email review.
PROSFast and easy setup, DIY for everything but with a fantastic, responsive support team available to handle anything out of our comfort zone. Ability to do nearly any admin task ourselves is key.
CONSNo complaints or issues, and any time we have any issues or questions, the Spectra support team always has a quick and good answer.
Reason for choosing Lighthouse Spectra
Self-administration and cost for smaller projects (which, if and when they become large projects, are easily migrated to full service).
Joseph
Higher Education, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Lighthouse Spectra is Critical to our Litigation Operations
The support team has made my overall experience with Lighthouse Spectra better than I ever could have imagined. They are fast to respond, and help me solve problems as they arise even with a tight deadline. The support team are extremely kind and are one of the primary reasons my firm will stick with Lighthouse Spectra.
PROSLighthouse Spectra makes our litigation and eDiscovery work so much easier. The interface is slick and easy to process documents into Relativity. It allows my small firm to go toe-to-toe against much larger firms.
CONSIt is an extremely complex application. There is a steep learning curve and it can be challenging to learn as your going.
Reason for choosing Lighthouse Spectra
Lighthouse Spectra provided the most full featured product at the best price.
Dennis
Law Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
New to Lighthouse Spectra and Relativity
Overall Lighthouse Spectra is very good. Customer service has been excellent and I like the ability to easily upload productions myself
PROSI like the keyword search capabilities, the save search feature, including editing and copying saved searches, and ease to batch export documents to PDF
CONSUnlike concordance, where the metadata and extracted text could be seen along with the list of documents that responded to a search or tag, one must click on and enter each document to see the metadata and text. Also, search history is not easily available
Reasons for switching to Lighthouse Spectra
Thomson Reuters discontinued the service
Adam
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Spectra Review
The product requires zero infrastructure investment from our firm. The ability to get up and running quickly on any matter is beneficial. The customer support team is top-notch and shows that they truly want to help the client.
CONSI would like a billing module built in to the software so that it doesn't require interaction with the Lighthouse team each month. The import/export feature needs to be fine tuned to handle larger exports more efficiently.
Reason for choosing Lighthouse Spectra
We were excited to be involved in the early stages and development of the software. Many things that were requested to be included by our firm are now important parts of the software.
Brett
Legal Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Brett Roman (Goulston Review)
Working with the forensics team has been incredibly helpful to learn more about the collection from particular data sources. [SENSITIVE CONTENT] was tremendously helpful with that request and guiding us along the way. [SENSITIVE CONTENT] has been tremendously helpful in providing production support. That's a few names to acknowledge along the list of employees who we interact with daily that have been incredibly helpful in educating, problem solving, troubleshooting and in general great working relationships with employees from Lighthouse Spectra.
PROSEasy to integrate and use independently, but also have a great team of PM's on the full service side that are great to work with and make our lives easier to handle multiple requests at the same time.
CONSI currently do not have any issues with the software that are noteworthy at this time.
Reason for choosing Lighthouse Spectra
Price point and easy interface regarding management of discovery on backend and frontend for attorney use.
Melinda
Legal Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Excellent Product for eDiscovery!
If we hit a bump in the road, Lighthouse is fabulous as far as getting us through the bumps. They quickly step in and help.
PROSOnce you learn the software, it will definitely do the job of helping you with your eDiscovery needs.
CONSSimilar to any document review platform, it takes a while to learn the process but way easier than some of the other software I have used, like Summation.
Mary
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Functional, reliable product
We could not manage our documents without this software! Uploading documents is easy and we are able to tailor the program to our needs.
CONSThere are some challenges with uploading large PST files, but Lighthouse Spectra is available to assist with this.
Colin
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Product Review
Great experience with good sales and support teams;
PROSEase of processing data and visibility into admin features;
CONSSending REL links to colleagues who aren't already logged via Spectra;
Louise
Government Administration, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Review of Lighthouse Spectra
We have had a great experience with Lighthouse Spectra. The customer service provided by Lighthouse is fantastic. They are very responsive, helpful, and knowledgeable about their products. Use of this product has saved us an enormous amount of time and has increased our accuracy in reviewing documents.
PROSIt allows us to quickly review large volumes of electronic documents for documents that are responsive to eDiscovery or Public Records Act requests.
CONSI'm not familiar enough with features that could be used in this type of software to identify what might be missing or more useful with Lighthouse Spectra.
Rachiyta
Oil & Energy, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great Product overall, easy to use and timely support
Overall experience has been great
PROSproduct was easy to use. Would work well with relativity and customer support was timely.
CONSSome basic features were missing, needed improvement in some features like adding deactivated users
Tsui Ming
Law Practice, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great platform, but a steep learning curve if you're starting from zero
Great. I actually do like working in Relativity.
PROSThe tech support is very good. They are very responsive and patient. I appreciate that they'll set up video calls to help explain and work through issues. There is a steep learning curve if you're starting from zero, but it all does start to make sense once more familiarity is established.
CONSMaybe an undo button and integration with Slack.
Reason for choosing Lighthouse Spectra
The ability to produce documents on our own.
Alison
Law Practice, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Lighthouse Spectra
My overall experience with Lighthouse Spectra was positive.
PROSBeing able to search documents and produce documents according to the parameters I set.
CONSI have difficulty deduplicating emails, even after applying Brainspace. Building a search also could be easier.