All Orchestra Reviews
1-11 of 11 Reviews
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Bradley
Verified reviewer
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Orchestra saved my soul
Simple and easy, fantastic support and has made my life with multiple entities and groups of investors so much better from myself and their perspective.
PROSEasy one stop solution to managing private investors and tracking changes and updates
CONSLinking inter entity businesses and collating shared entity information
Reasons for switching to Orchestra
Excel is a rabbit hole
Vendor Response
Thanks Bradley, great to get your feedback!
Replied July 2021
Anthony
Information Technology and Services, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Greatly Improving Platform
Easy to use. Responsive team and impressive progress re functionality to date.
PROSOrchestra is generally intuitive to use. Even with a few issues early on we found the support team very responsive, issues were addressed quickly and permanent fixes were subsequently rolled out. The pace of development and addition of features that greatly enhance its usefulness has been impressive. We now distribute all investor reporting via Orchestra and maintain the cap table which I previously maintained on a spreadsheet.
CONSFile uploading had some issues but has now been resolved
Vendor Response
Thanks for the review Anthony!
Replied August 2021
Sam
Food & Beverages, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Orchestra Review
Good, we just don't make good use of it
PROSAll information is stored in one place with easy access and control options for different user levels
CONSWe don't use it as much as we should as it might be better for larger businesses that have specific staff to manage this sort of thing, nothing to do with Orchestra but we probably need to set calendar reminders to do specific things to keep it updated more often or to submit reports into it for shareholders. Maybe some sort of reminder scheduling would be a good idea?
Vendor Response
Hi Sam, thanks for the review and your idea on the ability to set or schedule reminders - much appreciated!
Replied July 2021
Glenn
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Orchestra is awesome
Awesome
PROSGreat product, service and amazing value for money
CONSIt is an MVP, so a few features have yet to be released, but they are rolling them out at pace
Vendor Response
Thank you for your review Glenn!
Replied July 2021
Geoff
Computer Software, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Orchestra - great tool for the job.
Outstanding. As per above, we would have struggled to do the complex international share transactions without Orchestra. I have a special commendation to [SENSITIVE CONTENT] and the success team. They have been superb. Nothing is too much hassle for them. This is one of my favourite business tools.
PROSWe adopted Orchestra at the time of raising our first round. Orchestra enabled an easy way of managing the Cap table and investor interest as we completed the A round and te ESOP. I cannot imagine doing these complex processes without Orchestra. Brilliant. It is clear, simple to use and well integrated. It has saved us hours.
CONSThe functionality overlaps with other Governance tools (we use Boardpro as well). So things like document storage/sharing can be done in either system. It would be great if these systems integrated more and duplicated less.
Vendor Response
Thanks very much for your review and feedback Geoff!
Replied August 2021
Brent
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Orchestra has made my life so much easier!
It's a fantastic product and the team were amazing to deal with when it came to onboarding and any ongoing questions.
PROSI love the way I can more easily manage things like new investors and share transfers in Orchestra and it automatically syncs to the Companies Office. ESOP management is a huge positive change for the way we communicate entitlements with our staff and they have online access to the latest status.
CONSI believe share price scenario planning is coming to ESOP management which will be highly motivational for staff.
Vendor Response
Thanks for the great feedback Brent!
Replied July 2021
Jon
Logistics and Supply Chain, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Service for NZ Entity Management
Great company willing to go the extra distance to support their clients.
PROSOrchestra gives you the tools to manage shareholding and options, while also facilitating annual compliance and document storage. There are plenty of features we didn't leverage, but overall the service and especially the support staff are top-notch.
CONSAs part of the initial group rolling out the options features, setup was manual through support staff. I'm sure they'll probably automate this in the future though.
Vendor Response
Thanks a lot for the feedback and review Jon!
Replied July 2021
Hannah
Financial Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Easy to Use
Great, [SENSITIVE CONTENT] and her team are just brilliant.
PROSEasy to use (on the admin and employee side) portal. Very atheistic too, integration with the companies office and the ability to customise view, documents and features is fantastic too.
CONSReporting into excel/csv is a little rudimentary still - it would be awesome to have the ability to run more customised reports. Additionally a solution to share option forfeitures would be super helpful too!
Vendor Response
Thanks very much for the review Hannah!
Replied July 2021
Tim
Financial Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
An easy, intuitive product that is going places
Love it.
PROSI love the intuitiveness of the product, the ability to store company artifacts within the application and the reporting.
CONSIt is a little immature in a couple of areas, but even in the short time we have been onboard, the features and functionality have increased significantly. I really appreciate that the Orchestra team take on feedback and rollout new and improved features regularly.
Reason for choosing Orchestra
As above, the development pipeline was enticing.
Reasons for switching to Orchestra
I liked the development pipeline demonstrated by Orchestra and their desire to continute developing the product.
Vendor Response
Thanks very much for your review Tim!
Replied July 2021
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Bring company compliance and secretarial together in one place
Easy to use, and information well displayed. Good to have information and tools for a number of companies to manage in one place .
CONSNothing to dislike really. Not a frequent need to access, but of value when I do.
Vendor Response
Thanks for your review!
Replied August 2021
Nick
Airlines/Aviation, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Simplifies our cap table and esop process
The ability to manage the cap table and esop in a simple and streamlined way is amazing. Saves so much manual work and trying to keep track of what is the most up to date source.
CONSIt takes a little bit of time to get to grips with the features and capabilities - there's definitely still more features to explore.
Vendor Response
Thank you for the review and feedback Nick!
Replied July 2021