All TimeSolv Legal Billing Reviews
1-25 of 648 Reviews
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Robert
Law Practice, 1 employee
Used unspecified
OVERALL RATING:
4
Reviewed November 2023
Solves All My Billing Problems.
Randall
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
TimeSolv has changed my life for the better!
I'm capturing more time and collecting more. That's the name of the game.
PROSEasy to use so that I use it more often!
CONSLearning anything new is a pain. But I'm getting there.
Reason for choosing TimeSolv Legal Billing
Seemed to offer what I needed for a reasonable price.
Reasons for switching to TimeSolv Legal Billing
Timeslips was cumbersome, expensive and terrible support.
Nancy
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great, easy to use software for consulting invoicing
TimeSolv was the answer for our consulting business. Easy to capture billable hours and expenses and easy to invoice customers.
PROSThe invoicing features are very easy to use. What used to take me hours to prepare / process invoices, now takes me about a 1/4 of the time.The features for recording billable hours and expenses is very easy to use.
CONSIf the product was a little easier to integrate with other systems, that would be nice.
Reasons for switching to TimeSolv Legal Billing
Still use Quicken for all other accounting but we use TimeSolv for capturing and invoicing time and expenses
Sam
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2020
MyCase to TimeSolv
The law firm I work for just made the switch from MyCase to TimeSolv. So far, however, I've been unimpressed. Before I continue listing the pros and cons, I have to mention our initial experience with porting data over from our prior software, MyCase. The TimeSolv sales rep we corresponded with initially represented that they would port all of our case data over from MyCase to TimeSolv, but, after we signed on, we were informed that they could only migrate "active" cases. Skip ahead a few weeks and now they tell us that they can only migrate data that we provide to them in CSV format, which means we have to either generate those reports ourselves or manually re-input everything. This is coupled with the fact that what cases they did migrate didn't include contact information for case parties and some were improperly indexed.
PROS-TimeSync. TimeSolv's desktop timing app lets you keep several timers open at the same time. MyCase only allows three at any given time. -Quickbooks integration. -Detailed billing reports. Appears more robust than MyCase. -Dedicated "Help" button which provides tutorials for TimeSolv.
CONS- Unintuitive. The UI is very clunky compared to any other legal software I've used. Just to setup an invoice and to process a payment requires navigating three different tabs. Compare this to MyCase where you can access almost aspect of the software from your dashboard. - Technical limitations/glitches. On multiple occasions, I've had to log out and back in to TimeSolv in order to see new cases or time entries added by other users. For whatever reason, said entries wouldn't sync until I manually logged off. - Important features not accessible on all account levels. Most of the helpful reports that you can generate with TimeSolv are not accessible unless you have an admin level account.
Vickie
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
User Friendly with everything you need
Being able to track time, track potential clients, keep our files organized are all things that we could not do without TimeSolv
PROSThe ability to track time; to input manually time; and the App that I can use on my phone to add time spent on client matters that I may not be able to input on a computer
CONSIf the App on our phones could also create tasks, instead of just add to existing ones, that would be extremely helpful
Reason for choosing TimeSolv Legal Billing
TimeSolv was very quick to respond and we got on the phone with an actual human being. They also offered a nonprofit rate which was very unexpected and appreciated.
Reasons for switching to TimeSolv Legal Billing
We needed a more stable and secure connection of our online files
Zachary
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Very user friendly time keeping and billing software
Overall, excellent. We love TimeSolv as a firm.
PROSVery user friendly. Easy to use. Intuitive. Helpful customer service.
CONSThere are certain things that could be added that would make it better/easier to use. For example, I'd like to be able to select multiple time entries and delete or manipulate them at one time. I would also like to be able to edit time entries without losing the original number of hours billed.
Reason for choosing TimeSolv Legal Billing
Clio seemed more complicated to use. TimeSolv is straightforward, no b.s.
Brandon
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Don't waste your time!
This company is not competent enough to handle our business. They want a bunch personal information from you but when pinned down on why, they have no idea. Just a bunch of drones checking off on a box. When you ask them for a copy of their data protection privacy policies, they clearly have no idea what that is or refuse to provide it. Most likely they are selling your private information to the lowest bidder. When you confront them about, very hostile. I am so glad we caught on to this nightmare before we really started working with them.
PROSI don't! Please don't waste your time. Very unlikely you will get past the setup process.
CONSThe company's support and ability to completely waste our time.
Reason for choosing TimeSolv Legal Billing
Good sales people. They just can't follow up with good service.
Reasons for switching to TimeSolv Legal Billing
We didn't. We started the data conversion process but withdrew before it was complete.
Betty
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Incredibly User-Friendly
TimeSolv has been a life saver for our firm! It is faster, easier, more customizable, and less expensive than Tabs3 that we were using--plus the customer service is unheard of in our day and age.
PROSI love that I can easily navigate the program. I figured how to do all the basic functions I needed within about 10 minutes on my own, without help. If you can do a Google search or use Facebook, you can use this program!
CONSTimeSolv's conversion team was phenomenal. The difficulty was getting our data converted from Tabs3 because of how we did it (we didn't transfer all data, only some of the attorneys' data). This meant we did have to do some manual data entry to complete the conversion. It would have been great not to have to do that. But it was such a small thing in comparison to all the benefits of TimeSolv. And it was only a one-time thing.
Reason for choosing TimeSolv Legal Billing
I first saw it on Forbes' list of top software. Then the customer service blew us away. It only got better as we started using the test version of it. We were in awe of how simple it is to use.
Reasons for switching to TimeSolv Legal Billing
Our firm is splitting off and we needed something new.
ESQ Lori Zocolo
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
TimeSolv is an Excellent Product at a Reasonable Proce
Due to the quick ability to put together bills and the ease of sending via email, our receivables have increased and are more timely received.
PROSThe system is very easy to use and revise when there is a human error.
CONSWe have had no issues with this product unlike the previous two billing systems.
Reasons for switching to TimeSolv Legal Billing
Clio had a number of snags in its system and the company basically said that it could not fix our issues. Plus, Clio was more expensive than TimeSolv.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Life saver
Very easy to use -- with the mobile app, there is no excuse for not reporting time. The best customer service ever. This software and the correlating service has saved me so much time and stress in getting my bills out timely. I wish I would have done it sooner.
CONSSo far, haven't found anything that I don't like.
Reasons for switching to TimeSolv Legal Billing
Timeslips was more than functional, but it was left to me to do my billing every month unless I hired someone specifically for that role. As a small firm, I didn't want to incur that overhead. TimeSolv is the perfect fit. It's like having an in-house bookkeeper without having the extra burden of employee overhead.
Joann
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
long overdue change
The best move I could have made.
PROSThe interface is so much better than Timeslips. So much more user friendly.
CONSthe only minor complaint I have is lack of reports for a total overview of a client/case/
Reasons for switching to TimeSolv Legal Billing
The cost and that timeslips is still a databased program. I love the flexibility that I get from Timesolv. I can literally log in from anywhere.
Barbara
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Amazing improvement in our legal billing practices with TimeSolv!
TimeSolv Billing is so easy to use. Billing is quicker and easier and thus saves time and money! We are very very happy with TimeSolve Billing.
PROSWe used another time keeping software for 17 years. TimeSolv is so easy to learn and us for time and expense tracking and billing. Each user has access to client information so that they can answer questions and make sure that time and expenses are tracked daily and accurately and that the firm is paid on time. It's just a breeze to learn and use. And the "chat" feature is responsive and helpful and has guided us each stpe of the way.
CONSWe also use TimeSolvPay. We like the feature and it's really quite fine. I wish that clients automatically received an email receipt when they pay online (you have to manually send one) and I wish there was a way to save the client's card details for ease of future payments.
Reason for choosing TimeSolv Legal Billing
It was much more precisely what we needed and better priced.
Reasons for switching to TimeSolv Legal Billing
We found Timeslips increasing clunky and time-consuming and not user friendly.
Timothy
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Product, Better than great support
Once can compare features, price, etc., and as a former IT professional, I get that you will, but what is at least as important is follow-through and support from the vendor. These guys rock it. They assign someone to you, who takes ownership of helping you and your staff. They actually make changes to the system based on customer feedback, and then tell you when they implemented what you were looking for. The strength of any software product is ultimately dependent on the support behind it, and this is top notch
PROSIt does just about whatever you want it to do, billings wise.
CONSIntegration with quickbooks could be easier. Not the most intuitive interface.
Reasons for switching to TimeSolv Legal Billing
Speed, and ability to survive the jump to catalina.
Stephen
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Easy Time Entry
The biggest problem with billing software is having a good interface for people to enter time quickly and easily. The pre-defined codes make time entry simple.
CONSThe invoice templates could use a little more flexibility, but we are able to easily modify to fill our specific needs.
Reasons for switching to TimeSolv Legal Billing
Needed an online platform and 10 years ago Timesolv was the leader.
Randy
Telecommunications, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Large or Small. TimeSolv fits all!
This software tracks my time and expenses for clients and their respective projects. I enter everything as we go and at the beginning of the next month my bulling takes me maybe half an hour.
PROSVery easy to use. Hardly any learning curve. Support is great. Pricing can't be beat!
CONSI have absolutely nothing negate to say!
Reason for choosing TimeSolv Legal Billing
AMERICAN SUPPORT, Features and Pricing!
Reasons for switching to TimeSolv Legal Billing
Timeslips you have to buy when new versions come out. I can use Timesolv for 5 years for what one version of Timeslips costs. No brainer!
Taylor
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Billing made easy!
TimeSolv has allowed me and my coworkers to seamlessly transition to working from home and hybrid work and still maintain our profitabilty.
PROSI LOVE how organized this has made our company. I truly believe that we catch more billable entries with this software and that ultimately gives us more income.
CONSThe contacts for clients is terrible. I have worked with the tech team many times and it still sucks. That is ok. I also am not that excited about how it also no longer syncs with my quickbooks enterprise so I have to manually put in the invoice amounts and the payments.
Reason for choosing TimeSolv Legal Billing
Online access and the app.
Helen
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Excellent product, great service, couldn't be hppier
Like most lawyers, I find billing and invoicing to be tedious. It's my least favorite aspect of the business. I used another product (Sage) for many years. It made me pull my hair out with frustration, as everything about it was clunky and difficult to use. TimeSolv is by contrast, easy and even pleasant to use. What a game changer. I highly recommend it.
PROSTimeSolve is so easy to use!! I like the customer service, too. Though everything about the interface is fairly intuitive, occasionally I need help. Whenever I do, the staff promptly replies, with the information I need clearly stated. It's a great product.
CONSI cannot think of a single thing that I don't like about TimeSolve Legal Billing, or about its installation.
Reasons for switching to TimeSolv Legal Billing
The version of TimeSlips was no longer supported. I didn't want to pay their very high price to upgrade, given how difficult and user-unfriendly I found the product. TimeSolv is so much better! Like night and day.
Tracey
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
From Clio to Timesolv
It was a smooth transition from Clio to Timesolv. Customer support is really great.
PROSEasy to load, easy to use and easy for Staff to get used to and use immediately
CONSNot much. I simply like it. Timesolv has been easy to talk to and helpful in everyway.
Reason for choosing TimeSolv Legal Billing
Customer Support
Reasons for switching to TimeSolv Legal Billing
Ease. Clio was complicated
Stephanie
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
TimeSolv Review
Billing with this program is easy. I like the mass billing, but I don't use it much as I still have to change the files before I submit to insurance companies to comply with their billing standards.
PROSThis product was easy to setup, customer service is great as well. Producing invoices was easy which made the switch seamless.
CONSI would like to see more form document choices. I came from using Amicus and the choices of codes I had to create form documents was great. I can't create many form documents with the choices I have. I feel that would give this product more marketability. Less time spent on a document that is going to get a write down once submitted to the insurance company for help many attorneys and their staff.
Reasons for switching to TimeSolv Legal Billing
The firm went in different directions. An attorney left and asked me to do her billing on the side. She picked this program as it fit her needs regarding time keeping.
Erika
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
TimeSolv is all you need!
I love TimeSolv! I have used many other Time Entry/Billing platforms, but this is by far the most user friendly.
PROSIt is convenient and I can manipulate my client invoices to fit their individual needs. I love the time entry timer toggle - so compact on my desktop instead of leaving a webpage open to bog down my system!
CONSI wish there was a darker variance in color, to indicate which entry you are clicking on in Invoices.
Reasons for switching to TimeSolv Legal Billing
Practicality and convenience.
Danielle
Law Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2023
Great Product
It has been very user friendly, we have been using the product for 1 year and have found it to be a wonderful product.
PROSI really like how easy it is to add clients, time, and expenses. The Help section is a great feature that I have found very helpful.
CONSThe only thing that I have noticed that is a small nuisance is that when I add a new person to our system (attorney, paralegal, etc..) When I have set up different fees for certain matters, their rates does not automatically adjust and so we don't always notice the difference until we are billing, if we catch it at all which can be an issue if we are billing at the wrong rate.
Reasons for switching to TimeSolv Legal Billing
The program was not very user friendly and it was hard to get it to do what I needed it to do without having to take 20 steps to get to the end result that I needed.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
TimeSolv is an elegant solution for time-tracking and professional billing.
The software mimics what I did on paper years ago. TimeSolv allows you to drill down on a particular day or time period on a calendar to audit your work by client, project, task, or category. The software integrates time tracking and time billing—generating invoices that can be customized and tweaked to be rendered so the client has an understandable and informative presentation of the work performed and expenses incurred. The ability to attach receipts to expense charges is a bonus. Significantly, the support is excellent whether online or direct person to person. The webinars also are supberb..
CONSThere is nothing I do not like about this software, which has been the case for years and, amazingly, the software keeps improving each year by adding incremental features.
Jeffrey
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Legal Billing program
My overall experience has been excellent. It is the best billing program I have used.
PROSThe time entries and expense entries are very easy to use. Generating invoices are also easy and very flexible. These critical functions are easy to use.
CONSThere are times that the answer to a question or problem are not easy to find. It is more difficult to eliminate a matter or client than it should be.
Reasons for switching to TimeSolv Legal Billing
I needed to try another billing program as the prior program was not as functional or easy to use.
Amy
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Easy to use & helpful support
It is a really easy software to use. Training new users for our law firm has gone quickly because the software is not hard for beginners to figure out and is very intuitive. I also love that you can enter time from the application which makes it easy to record time when I am away for a meeting or traveling for a client. Any time I have had a question or needed further explanation on how to do something the Timesolv support staff has been very quick to respond and take care of the issue. I have used this software for nearly six years and don't plan on changing.
CONSThe only part of the software that was a little harder to figure out was the conflict and related party piece of the software.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed November 2023
Small law firm usage
frustrating. The report function is critical to how partners are compensated, but not being able to confirm amounts makes it all suspect. Support is not very helpful in this area.
PROSInputting time, after some fits and starts, is reasonably straightforward and invoicing is good. We used Timeslips before converting and Timesolv is fine
CONSGetting meaningful reports is nearly impossible. When I run a report I need to verify the numbers - typically running a different report that should tie-in. They don't tie-in and the support is inadequate. I am told it is because they are different data points, but nowhere is there an explanation. And there are elements that don't make sense, at least to me. For instance, if a client pays a bill which is for more than one matter, each allocation shows the whole check amount and then the allocation. Fine, but why would one need a total of the same check counted multiple times? If a client pays $5,000 and it gets allocated to two matters, the payment total for the client shows $10,000. A cash receipts report shows credit memos as a receipt, which is added to the total received. Last I looked, a credit memo was not a cash item. I also see some payments being counted twice. No one can explain to me why.
Reasons for switching to TimeSolv Legal Billing
The cost of Timeslips for multiple users inputting time remotely is high. It is also very complex, mostly not needed functions. We were assured that Timesolv would suit our needs better, but unfortunately no. We did not need broad case management, so wanted a stand alone product. Timesolv had good reviews.