He helps us with great Educational assistance, our Education Provincial documents are more professionally done and we appreciate the contents of his writing.

While there are occasional instances where responses lack clarity or struggle with nuanced context, overall, ChatGPT has proven to be an invaluable tool for various professional tasks.

The user interface is simple and easy to use, allowing for smooth discussions and cutting down on waiting.

Its vast knowledge base and language capabilities make it a reliable resource for expanding creative horizons.

It is very helpful while I am doing my research like solving math problems or generating ideas.

Overall, I thank the creators of ChatGP for coming up a product that has had a huge impact on many lifes.

The ability to create graphs and analyze data effortlessly using generative content provides a significant advantage for data-driven projects.

What I liked most about ChatGPT was its ability to provide quick and accurate answers to a wide range of questions. It was incredibly helpful in getting information and explanations on various topics.

It also helps you categorise the information it gives you which helps any one that my not be knowing how to sort this information. It's user friendly most of all.

Very good especialy because the bot isso very polite.

The plugin that integrates ChatGPT with other applications, allowing for effortless graph creation and data analysis, is a standout feature that has made my workflow significantly more efficient.

I use ChatGPT as my personal therapist. It gives me pretty good advice in my ongoing personal life issues.

There was a time the demand for the product/site was too high that I couldn't get a hold of ChatGPT.

Overall, my experience is one of a massive productivity boost and a revelation in how much I can accomplish in a given space of time.

One of its key flaws is its inclination to occasionally give the wrong answers.

This interactive component improves the user experience and increases the usefulness of the system in meeting specific needs.

For some reason it seems that it knows what its doing yet the math answer is often wrong.

ChatGPT is an incredible tool for finding inspiration and brainstorming ideas. It serves as an excellent sparring partner, offering valuable insights and suggestions to help build upon.

One of ChatGPT's unique qualities is its adaptability, which makes it suited for fields like customer service, education, content development, and personal support.

ChatGPT is an incredible tool for finding inspiration and brainstorming ideas, serving as an excellent sparring partner with valuable insights and suggestions.

Overall the tool is pretty robust and the addition of plugins makes its capabilities even better and increases even simple functionality. Their customer support is excellent.

Some time lack connectivity and response time.

It's been the craziest first of all because I never expected things to be this easy. And it's been been so amazing working with it.

Really great, I use it especially for brainstorming ideas when I'm working on a creative writing piece.

My overall experience with chatgpt has been very positive. I have used it a number of times to help me with marketing strategies and creating effective content.

Overall, ChatGPT is a remarkable language model that provides strong conversational skills, ongoing development, adaptability, ethical considerations, and an intuitive user interface.

Also, remember that anything that goes into ChatGPT is no longer yours.

It helps me to get a start for creating emails and posts. It’s line having a friend help to brainstorm which is great when working alone.

What most people get wrong with ChatGPT is that they think it will solve all of their problems and do all of their work for them.

The disadvantage of ChatGpt, its responses are derived from its knowledge base, which is based on information that is only up-to-date until September 2021.

No built in document formatting and not all of the plugins are on the up and up.

Easy to use- saves a ton of time- excellent for idea generation.

Additionally, the model sometimes struggles with understanding nuanced or complex queries, leading to less accurate or satisfactory answers.

Limited understanding of nuanced context: Although ChatGPT has a vast knowledge base, it can struggle with understanding nuanced or highly specific queries.

Whether you need assistance with technical documentation, creative writing, or even customer support, ChatGPT can deliver consistent and reliable results.

The multi-language support breaks down language barriers, aiding with inclusivity and accessibility for users of diverse linguistic backgrounds.

Free to use, good performance, good output in natural Language and code.

Should not have to re-enter all of the information we already put into freshdesk. This is very time consuming and confusing.

Freshchat is a quality chat application with a confusing backend UI and an impossible login system.

I have been using is for more than 2 yesrs now and i like it as it's totally worth of it's price.

The thing that I like about freshchat is the simplicity of the UI and its various automation options. I used it for a trial period and I liked the overall experience of it.

No notifications to admin or agent when inbox is not open.

It's made customer engagement so much more pleasant for our company as our target audience are not exactly tech-savvy people. This simple and easy to use chatbot is simply a blessing.

I love how easy the dashboard was and how easy it was to set up on my wordpress website. The chat was also very clean, very easy to use multiple members of my team.

The overall experience was excellent, I was able to trust their app, and definitely liked their modern look of the UI.

Best messaging software that will help in improving business and acts as a sales bot which really help in reducing human effort.

In a world of chat and bot solutions, Freshchat wins for me.

The setup was so simple and the integration onto the website is quick. The training is self explanatory as the interface is user friendly.

However, occasionally, the human sales associates aren’t knowledgeable, tired of answering questions, therefore rude and careless or have to ask another associate.

Their tech support admitted almost all of the errors but they never get back to us. I also asked if I could cancel it but they told me no because I made a one year commitment.

It appears to have robust features and they attempt to offer cutting edge technologies.

It's prone to bugs and very frequently would stop working and the widget disappear.

Because I have so great experience with other Fresh products, I hope I will make it work for me in the future, when I try again.

Ve used Freshchat services as a loan consumer and subscription service. The ease of use in communicating about my financial inquiries, subscription to HP Instant Ink, have been easy to use.

My experiences with Freshchat has been through two companies, namely, HP and Klarna. The experiences with the chatbot service have been positive.

The two things that really stood out for me are Freshchat's overall design and user interface and the ability to manage live chat conversations from either a computer or mobile device.

Its integration with our freshdesk was easy and very easy to use and administer.

Great tool for providing real time support. BOTs functionality is great for automatizing.

The chat it is set up to answer FAQs and then if a consumers inquiry requires more detailed human communication, the chat bot redirects with ease to a human to chat through the service.

Great user experience and interface. Freshchat was easy to set up to our existing system and provided value for money when compared with other similar software.

The interface is simple and clean. Their products integrate well with each other, so if you like their software they conveniently talk to each other in some way.

Users particularly appreciate the user interface's ease of use, advanced customization, and agent-to-agent conversation transfer features.

Being the Chatting / ticketing company, i have to say their support is really bad. After being in touch with them for 6 days ( everyday 2 emails).

The dashboard and app are very clean. The only reason I switched was due to price.

I like the way it integrates with wordpress. Easy to manage by my clients.

Easy to use and configure and integrate with other products like freshdesk.

I am highly disappointed in the Freddy chatbot. It was supposed to their best chatbot but I was extremely disappointed with it.

Their API was also very well documented, allowing for custom code to be run to allow for certain things like triggering the chat via URL redirect, all of which was beneficial for a season.

I signed up for the service based on how it functioned in the preview model and we didn't think in a million years it would function otherwise. I was also disappointed in lack of tech support.

The billing is sometimes wrong and you have to keep a check on that.

The chats are even saved and not removed from my Klarna Ap. Therefore, I enjoy ease of use, integration with multiple businesses, and the saving of conversations.

I like their UI the best, it is very intuitive, easy to understand, and looks beautiful. I can also customize their theme as per my website's requirements.

Really enjoyed deploying this onto our help desk. Customer support is absolutely amazing and go above and beyond to help.

This has improved customer communication and resolving issues in a timely manner. Very proactive approach.

It has been a very useful tool to convert customers to purchase inside the website.

A solid tool to provide top-notch customer support through live chat.

The ease of use and how we can integrate this in our own website just using the readymade javascript code. Easy to create tickets in freshdesk and reroute to respective person.

Didn't find much of any cons to start with. To start with, one can say that the customization in the custom campaigns is not very flexible and could include more options.

Highly recommended for small and new businesses (pricing is a big factor too).

Freshchat has been a solid option to allow website visitors and users to ask questions and for me to interact with them, provide them with answers or point them toward a specific web page or resource.

US Dollar


ChatGPT is a chatbot software that helps you to create, deploy and manage chatbots for your business. It is a self-hosted software and can be deployed on Google Cloud, Microsoft Azure, or Amazon AWS.

With ChatGPT, users can create and manage different chatbots, which can be available on the web, mobile, or desktop devices. Companies can also analyze data collected from chatbot interactions and use it to understand customer behavior better and provide them with an excellent experience.

LongDescription

Automated Responses

Sentiment Analysis

Query Suggestions

Natural Language Processing

Proactive Chat

Intent Recognition

Contextual Guidance

Language Detection

AI/Machine Learning

Multi-Language

Chatbot

Machine Learning

Data Extraction

Data Import/Export

Live Chat

Content Generation

Rich Text Editor

Text Editing

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ChatGPT

Documentation

Videos

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Key-Value Propositions
1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more
2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 
3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns 
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances



Languages supported: 

Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian,  Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu Vietnamese, Welsh


File Management

Support Ticket Management

Surveys & Feedback

Code-free Development

Activity Tracking

Transfers/Routing

Real-Time Monitoring

SSL Security

Single Sign On

Offline Form

Collaboration Tools

Automated Routing

File Transfer

Customer Support

Process/Workflow Automation

Customer Experience Management

Mobile Access

Multi-Channel Communication

Real-Time Notifications

Alerts/Notifications

Website Visitor Tracking

Geotargeting

Chat/Messaging

Customizable Templates

Real-time Consumer-facing Chat

Interaction Tracking

Time Zone Tracking

Customizable Branding

Remote Access/Control

Employee Activity Monitoring

Pre-Configured Bot

Remote Support

Customer History

Third-Party Integrations

Canned Responses

Task Management

Virtual Assistant

Search/Filter

Augmented Analytics

Knowledge Base Management

Transcripts/Chat History

Real Time Analytics

Multi-Channel Management

Real Time Data

Performance Metrics

Activity Dashboard

Reporting & Statistics

Drag & Drop

Auto-Responders

One-to-One Messaging

Real-time Conversations

Reporting/Analytics

File Sharing

Communication Management

Web browser (OS agnostic)

FREE

- Chatbot Builder
- Chatbot Analytics
- Shopify Integration
- Freshdesk Integration

Growth - $15 per user/month, billed annually
- Upto 2000 bot sessions/month Free
- Priority Inbox
- Canned Responses
- Facebook Messenger
- User Segmentation
- Business Hours

Pro - $49 per user/month, billed annually
-Up to 3000 bot sessions/month FREE
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours(by Groups)
- Co-Browsing

Enterprise - $79 per user/month, billed annually
- Up to 5000 bot sessions/month FREE
- Allowed IPs
- Allowed Domains
- User Authentication(JWT)



ChatGPT vs Freshchat

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