All Chatroll Reviews
1-25 of 29 Reviews
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Alexander
Verified reviewer
Program Development, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Excellent customer interaction tool for companies
It's an excellent option to interact with the public, the use is very simple and it looks great on any platform that the client uses. You can also customize how it will look and make it like your company, which will show more professionalism. Another very good point is that you can connect to social networks and increase interactivity even more.
CONSThe payment plan is a bit expensive, also sometimes it has bugs when I move between comments, otherwise I am very satisfied, it's just learning how it works and using it.
Kid
Verified reviewer
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
It is easy to use and efficient.
From the experience I have had with Chatwing I will rate my user satisfaction at 94%. With Chatwing I have improved up to three times in customer services and satisfaction. For me I will say that Chatwing actually does what it was meant to do. With it I now provide faster services and I have reached more customers than ever before.
PROSThe first and most important feature is that Chatwing has a good response to both Android and iOS devices. This provides you with a wide coverage because it is compatible to whatever device your user prefers to use. Chatwing is also easy to use. In short it simple and that is what I like most about it. It makes it easier for your website or application visitors to reach out to you or even turn into potential customers. Another good feature that Chatwing has is that it enables you to build chat boxes and embed them into your mobile apps or websites. With this feature your existing customers get encouraged to make repeat transactions or even turn your website visitors to customers. You can also integrate Chatwing with other social media platforms like Twitter or Facebook. This makes it easier to engage in conversions with your visitors and customers on Facebook or Twitter from your Chatwing account. Branding is another amazing feature Chatwing has. It enables you to integrate your brand into your widgets. This makes your website or application look more official.
CONSEven though I don't have anything to say against Chatwing, this was a must option so I will go a head and say what I least like about Chatwing. The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.
Alejandro
Verified reviewer
Chemicals, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed July 2021
Great for webinars but expensive
It made our webinars more easy to manage during the pandemic.
PROSIt is better than the free meeting apps and have a better inmersion for a webinar. The live chat management is really useful and having the choice of filtering comments for a webinar is amazing and it have a limited free option so you can try it to see if it is the software that you need.
CONSIt is way too expensive for the features that it have. The really only reason for us to not change back to the free meeting apps is that the payments are covered for the university. So, have that in mind if you are looking for a webinar app.
Jersson
Sports, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2019
A great service that was very helpful for my website.
A great service I have been using it for 4 years and I have the best opinions towards them. I have used similar chat services and none compare to what they offered.
PROSIts good style and easy way to understand the chat to my audience.
CONSPersonally, it bothered me when it stops being free. I think that if the service were a little more accessible, I would contract it.
Allan
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed November 2018
Online church fellowship
For a church broadcast setting it is very good. We have a separate online ministry with real time interaction with my Pastor and our congregation in the building.
PROSUptime. Ease of use by live streaming viewers
CONSLack of telephone or live chat support. Need to be able to contact support during a live stream. I would like to speak with live body.
Stefan
Animation, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2019
Review about Chatwing
I've used ChatWing for my main website which is super popular, and users fall in love with it on the first time. But lately all turned down when ChatWing turned off and I as a customer was very disappointed and forced to change it. ChatWing is now down for a few days, and I just can't use it even so I paid my money. Please do something about this. We miss you!
PROSI've used a lot of online embed chats, and none of them come close to ChatWing. It's clean, fast and nice. I do like a lot of customization options and all other options which allows you to literally change every inch of your chat.
CONSIt should get new UI and more regular updates. Also, they need to fix the problem in the mobile app where you can't sand images, also filtered words doesn't work via the app. Users can still use explicit words on mobile.
Katie
Verified reviewer
E-Learning, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Fits My IT Easy Requirement!
I’m getting ready to do more webinars and it’s great to know that Chatwing takes care of an item on my to do list!
PROSChatting was my choice after reviewing and testing a few choices. I use it for my webinars. I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience. Chatting is easy to add to my webpage and I know I everyone can use it easily. Using it easily means they focus on my content!
CONSIt wasn’t the software, it was ME in the beginning getting used to it!
Gabriel
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed July 2017
Verte functional software. Easy to use, anda verte esthetic.
There are many features to set and try according the likes of everyone. If you have a page, you can adjust the box into your web without any difficulty.
CONSIt takes too long to load all features. Other similar softwares works similar in a shorter period which is more efficient for what you're trying to use.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Simple and class
I was able to host a meeting using chatwing and my colleagues were happy and satisfied due to ease of use and logging in as guest or custom names.
PROSOne can login as a guest without logging in using personal accounts
CONSAdvertisers of the software are not doing enough job to promote this to class app
Gregory
Verified reviewer
Broadcast Media, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2018
Great Interactive Chatroom for Website
It's highly customizable, allows users to interact with everyone and brings something different to your website.
CONSAs with any open communication platform, you have to police the content. Better controls for controlling content and bans would be nice.
Mohamed
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
If you had to describe the whole experience in a few words
TEAMS Model Analyzer This technology is aimed at helping
PROSsoftware provides a more pythonic interface and parallelism that TEAMS Model Analyzer This technology is aimed at helping
Carl
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2019
over priced
At first it was pretty good, then you went to charging and the chat had to be re - signed in. But mostly that you just stopped the free version with no warning at all. Not a good way to do business. I would be tempted to pay $5.00 a month but your cost are way over rated. I will find another chat alternative.
PROSthat it was free and I used it for my live stream podcast. I can use my YouTube chat just as easy.
CONSThat I had to back scroll to read comments
Anonymous
1 employee
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
2
Reviewed November 2018
Mobile app needs work
It does do what it advertises, and provides chat for a website
CONSI have tried the mobile app many times and it's not the best. I'm unable to save the room that I manually go to and have to enter it each time. Additionally I consistently have problems after entering text and having it show up out of order when I switch apps. It isn't a good experience.
Jim
Entertainment, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2019
Too many options / too many bugs
We'll be running livestream shows and we want the users to be able to chat with the users on screen and interact live. Previously our users were doing this on Facebook and we want to transition them over to our own platform.
PROSWell there are a LOT of options for customization of the chatbox.
CONSThe look and feel is dated even after customizing the features. There are just too many options and though the site says that you can see the updates in real time, you can't. The font changing doesn't work. The loga additions don't seem to work. You can't be logged in and test your chat in a live tab at the same time because you'll keep getting logged out of the ChatWing page. And it's very expensive.
Belair
Sports, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2019
ChatWing, Good?
I am learning how to make certain things and how to design a user-friendly way of chatting.
PROSI liked that mainly it was a good way to design your own. And could change corresponding to what you want.
CONSMainly due to the pricing and such, I found that a bit much, but then again its a very well made app.
Anonymous
1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great Product
Chatwing provides a great chat experience across all platforms, which many chats cannot say.
CONSThe only thing that I struggled with was getting the chat to load initially when using things like HTTPS Everywhere. I do not like turning security features off to use something.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
it meets what I need.
We use it for live interaction of users on our website.
PROSAll the features are great and enough for us.
CONSsometimes I can't enter the site.Servers are not working and are giving errors.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Chatwing offers great business tools
Chatwing offers a great rate for app development.
CONSTheir web site design could use a fresh modern look.
Chad
Consumer Goods, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Ease of use!
Awesome
PROSEase of use, fast. Effective love it!!!
CONSNone really. I do wish it was a little easier to sign in
Kevin
Entertainment, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
One of the best chats!
It was really easy to use and set up in wix site which made it wonderful for people to talk. I also liked the admin features they added in for different people if you let them.
CONSYou had to make an account on my site and a seperate one for chatwing. I wish there was a way ticket merge it.
Omar
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Nice to spend time
Everything is great still some difficulty to use although help content is available and you can reach it very easily.
CONSDifficulty of use in sometimes when you try to express by using icons more than words and that's all.
João
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Its awesome thats new idead.
Its so easy to use. I love it. I can make all here. All the things i want its so easy to make it from the software. Its awesome. And easy and have a lot of things to use.
Rahul
E-Learning, 1 employee
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2019
Chatwing for my personal services
I liked the tools of this, it would be better if my clients can voice chat with me.
CONSIt's very easy to use and embed anywhere. If we talk about the speed of the tool that's cool.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Amazing program
Amazing, fantastic, wonderful
PROSChatwing is an amazing chat service that fulfilled all my needs
CONSI can't use it enough! I love everything about it
José
Computer Software, 51-200 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2019
Congratulations
Is very Easy to use, also i can sign in with different acounts
CONSThe interface, i dont like beacause it have many names of chatwing