All Chaty Reviews
1-25 of 25 Reviews
Sort by
Berkin
Verified reviewer
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to implement chatbot
Overall this really makes it easy for prospective association members to stay in touch with us on their and our favourite channels.
PROSThe product was very easy to implement in our Wix-based website solution, with no coding necessary at all. It works very well right out the box and doesn't impact our website loading speed in any way.
CONSEvery site visit counts towards the free tier 500 limit, with no option in the free tier to limit the geographic reach - meaning our chatbot is even loaded outside our city, which we don't really need. We're probably going to end up going with with the Basic tier just for that.
Reason for choosing Chaty
Better implementation
Geoff
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great multi-purpose chat widget!
Overall experience has been really great. Having multiple points of communication for conversion when someone is on your website can be crucial. With this widget you can have as many points of contact through whatever source you would like and it is extremely easy to see and to use.
PROSI like the ability to customize the cosmetics of the widget itself and I like the amount of communication options. It has everything and you can display multiple at one time as an option.
CONSThere really isn't anything I don't like about it.
Reasons for switching to Chaty
The product I used before Chaty was very limited with sources available for communication.
Utsav
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Works as promised
It helps us convert our website visitors into paying customers. We have just been using it for a week, and we do get people pinging us. We resolve their queries, and they end up buying our course. My ROI is easily 3x already, and I feel it can only get better from here.
CONSHave just started using it, too early to say
Cherriana
Food & Beverages, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great Widget
Great widget I’d highly recommend to a family or friend to try them out
PROSI love most about Chaty is that it’s very convenient for my customers to interact with me if they need instant help with an order
CONSThere is nothing wrong with chaty I haven’t had any issues with them
Daniel
Automotive, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Fast support
I had a problem with configuration i wrote a message and the response was very fast and solve the problem. The customer service is very nice and willing to help. A very nice option is a free package that allows you to test all the possibilities without incurring additional costs at the start.
CONSThe process of starting the service is too long, it is necessary to provide payment card details even for the free package.
Juan
Government Administration, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Excelente channel
I love this app
PROSI like that it is easy to use and set up, it has various options that adapt to all social networks, and it has worked excellently for my business
CONSThe chat function on Instagram is not working correctly
Reason for choosing Chaty
because is easy to use
Aly
Translation and Localization, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Amazing app
Excellent experience for sure, I would love using it and recommend it to my mates.
PROSEase of use and functionality are really great!
CONSNothing is not good in this app, really great
Reason for choosing Chaty
Ease of use
Osbaldo
Cosmetics, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Perrona beauty loves Chaty
Being able to provide an option for my clients to reach out to me in just a few clicks
CONSI like everything about chaty, the free option offers so much!
wan
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
First time user
very easy to setup and easy to contact customer support
PROSeasy to setup & use, I am first time user I have to check
CONSno sure now, I am first time user I have to check
Maher
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great product!
Very easy to setup, solid integration with different channels. beautiful dashboard.
CONSI wish they add integration with stack-ai
natalia
E-Learning, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
great app
great
PROSvery easy to program, use, implement, and gave us good results.
CONSnothing at the moment, still on the trial plan.
Tareq
Education Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Quite easy and many customizations' features
Easy and satisfied.
PROSClient engagement is essential for any online business, and the primary function of the chaty app, which is offered at a price that is affordable, is to locate the greatest number of options for displaying our support system. Modifying the bottom is super easy when done from the dashboard. Please accept my sincere gratitude.
CONSThe app should be integrated with the Life Chat app so that when customers click on help, the Life Chat app appears as the default rather than redirecting them to another page. because the majority of customers prefer to use live chat as their primary method for obtaining immediate support
Jorge
Civil Engineering, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Buena experiencia en el producto
En general bien, un producto facil de usar.
PROSMuy sencillo y muy facil de aplicar en la página Web.
CONSLes pido que tenga soporte en español y tengan bien definido los horarios de atención. Ya que yo estoy ubicado en la Ciudad de México y no fue posible tener un chat en mi zona horaria
soutrik
Design, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
One of the best in the market
1.) The ease of use . 2.) Quick integration and implementation 3.)Best customer service, they can solve any doubts.
CONSNone till now, and not hopefully in future.
Akshay
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Awesome Tool
Best tool for unified communication at a competitive rate
CONSI did not find any problem with the tool. Its all looking good.
Mohamed
Computer Networking, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great free chat boxes
it's free to use no any watermark when adding the buttons
CONSNo it's great app and I think the it's features is fair enough
Siobhian
Arts and Crafts, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Fantastic app
Great. Thank you for a cool little app!
PROSI'm not tech savvy at all, but I managed to add Chaty to my Big Cartel store with ease.When I had a little issue, the customer service support was amazing. Fixed it for me and even helped with another query I had.
CONSAt the moment, I don't have anything bad to say
Daniele
Leisure, Travel & Tourism, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Customer engagement with Chaty
multi chat support, easy to use streamlined and clear
CONSso far all is good nothing to report at the moment
Fachmy
Automotive, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Review for free button
I get free button :) Free trial with cool feature
Ahsan
Computer Software, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Feedback
10/10 well done team chaty.
PROSIt looks really cool on web. Also, It is easier to manage. Settings are really impressive and easy to change. 10/10
CONSI had nothing to say about it. Chaty is impressive.
Reason for choosing Chaty
Will decide later
Reasons for switching to Chaty
Will decide later
Robert
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Simple chat functionality every small business should have on their website
The ease of set up and simple functionality made it a breeze, totally recommend Chaty for every small business owner's website.
CONSCould have some more options to add in their Contact Form.
junior
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
chaty cool app
i feel my customers close to me
PROSI like the ability to customize the cosmetics of the widget itself and I like the amount of communication options. It has everything and you can display multiple at one time as an option.
CONSAt the moment, I don't have anything bad to say
Michele
Arts and Crafts, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Highly recommended
Exceptional customer service and friendly crew!
PROSLooks very appealing and works really well with my website! Good way to show that customers can reach out to me.
CONSNothing, would not change anything about chaty
Pavel
Design, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Fantastic Product
Customer support and ease of use, the team helped me in a minute and the products works great.
CONSNo cons. The pricing is fair and everything works great. Maybe would be cool to have more customization for the form but I'm happy with everything so far.
marc
Information Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
easy chaty
great, works fine, easy to use, not expensive
PROSuser friendly, easy to use, works fine, is good
CONSnothing at all, works fine, does what its need to do