Ideta
About Ideta
Awards and Recognition
Ideta Pricing
Pricing is available on monthly subscription as follows: Free: free for 1 chatbot and up to 100 sessions per month Karate Kid: €29 per month for unlimited bots and up to 500 sessions per month Samurai: €79 per month for unlimited bots and up to 2 000 sessions per month Shogun: €199 per month for unlimited bots and up to 10 000 sessions per month
Starting price:
€29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Ideta
1 - 5 of 53 Reviews
Aeryn
Verified reviewer
Information Technology and Services, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
An Inspiration
Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website.
PROSChatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions.
CONSThere are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition.
Reason for choosing Ideta
I chose Ideta because of the price, but also because of the ample options available to make the chatbox look as part of the overall website with seamless integration.
Edison Augusto
Computer Networking, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great chatbot and easy to use
The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.
PROSThe application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.
CONSthe interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.
Reason for choosing Ideta
the price, the functionalities and the generous limits that it includes
Reasons for switching to Ideta
I needed something that would integrate me multiple channels and link with dialogflow
Youness
Farming, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Ideta review
we were solving acces management to our headquarter
PROSits easy and self service chatbot plateforme for creating chatbots
CONSsome software buggs during the production
Vendor Response
Thx for helping us making this product better.
Replied December 2019
Jorge
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Simple, easy to use chatbot with lot of power
I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it.
PROSThe capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog.
CONSSome out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta.
Reason for choosing Ideta
I choose Ideta for this specific project that wanted me to put a slider the user can choose from on the website chat. None of the other chatbots that I tried let me do that. Once I started using Ideta discovered how easy is to create new bots from scratch so thats why I offer it to my clients.
Vinnie
E-Learning, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Highly Recommended
The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.
PROS- A lot of handy features - Very generous package - Best value for money - High-quality customer support -Highly customizable
CONSThey have their own unique way of building a chat conversation that differs from the traditional "drag-and-drop" flow.
Reasons for switching to Ideta
Better price and Botgate was a bit buggy as off when I tried it.